Overall the hotel was really high quality with some super friendly staff. Good location, fab room and Spa lovely. A few things need sorted out to take it to another level. E.g. like the electrics to make the curtains work or consistency around house keeping (sometime would get wrong number of towels, no turn down service)

Very nice hotel in a calm and safe area. Walking distance to great restaurants and the service is really good.

we had graet time

This is the first time in many years of staying in 100s of hotel that I leave a negative review. The reason is hotel had no water occasionally for 3-4 days at the time of our stay. I have pictures of dark water, unclean rooms but if that was an accident or incidental situation the manager and staff were doing nothing to help as we were a group of five couples staying there. They never offered anything positive. Any other hotel would have at least try to do something. How somebody stays in a hotel with no water to shower and bath. We tried to stay out of the hotel most of the times to Clean ourselves. Also I don’t know how they were able to sanitize towels and dishes and etc. We were so afraid to get some sort of diseases. Don’t stay there as not only it was an unclean and unsanitary place but the management of hotel had zero of any compassion for any kind of accommodation. As a doctor I was horrified until getting out of this dirty place.

The hotel was ok. It looked nice and from an Instagram perspective it looks great. Unfortunately little things were off that made what we thought was going to be an amazing stay, just an ok stay. For example, there were water leaks in the bathroom. Elevators closed or only taking you to certain floors. Inattentive (and lack of) staff at the signature roof pool/bar area. All small things in themselves, but they add up unfortunately. It's a good hotel, but not the great one it projects on social media.

Lovely stay here for a long weekend with my daughter. Great rooms, lovely pool area, gorgeous breakfast and great amenities. We tried the roof top restaurant which was also lovely. I’d definitely return.

Great for families and travelers who want to get away from the high octane club energy and party vibe that the island is known for. Hotel seemed slightly understaffed during the high season so expect a short wait for some of your requests.

The employees were super friendly and the food was OUTSTANDING. Especially in the Peruvian rooftop restaurant, as well as in the pool restaurant. The breakfast was amazing as well. The only thing that could be improved, is the room service. I’m not sure if it’s new management maybe or so, but they didn’t do a proper service.

This is a lovely hotel. It looks wonderful and has great outdoor space. The beds are numerous and the pools well maintained. The rooftop bars have wonderful views The rooms are spacious comfortable and clean. A bit pricey for drinks but that's to be expected There's just a strange vibe about the staff at breakfast. It's not a Welcoming environment and the staff aren't as helpful as they should be. But overall I had a really nice time here

Great stay, wonderfull staff and location is perfect

Like the spa and breakfast. Room cleaning is unfortunately disappointing. The bathroom floor in the room was still having a dried dirty footprint which is a bit disgusting.

That’s all amazing

Nice hotel but ran down, so many things broken, clueless staff, poor service. Spa and breakfast are nice, restaurant upstairs is disappointing, cold food, doesn't justify the price

First the hotel was great . The staff were friendly and their spa facility was what made the hotel special The rooms were clean and great. The corner suite was full of light but there isn’t a direct view of the sea if that concerns you. Also note that the hotel does not have a beach but has a pool on the ground floor and an adult pool on the rooftop with inasane views We found the area very cute to stay in . It’s calm and elegant. It has many restaurants and shops within walking distance on the marina. And a cute beach lounge at the end of the marina. It’s a bit far from the main marina but we didn’t mind the drive

Nice 4 night stay at end of the season. Staff are super helpful and can’t do enough to help. Faculties are good, deluxe room was nicely finished and spacious. My only real observation is the pool areas particularly the roof area are looking tired- the wooden planks have a lot of loose boards and quite a few are damaged and could give splinters Hopefully this is planned for their closed period as definitely needs attention. Also need new cushions on all the pool seating as looking worn out and a bit dirty.

Lovely hotel and facilities. Staff were really friendly and helpful. Just a short walk to the marina and Santa Eulalia town. Breakfast was lovely but it did lack some dining options but that might have been as it was the end of the season: great choice of sunbeds and the rooftop area and pools were stunning

everything was great

It was a wonderful short break; great breakfast and a great restaurant on the rooftop

Spacious room, great facilities and attentive staff. Nice swimming pool. Location is convenient near the marina, within walking distance of many restaurants and stores.

Excellent location, would come again highly recommend

Love the feng shui at this fabulous hotel. They have embraced an eco friendly environment and approach which I liked very much . Hospitality and cleanliness were second to none. 👍

The staff were excellent and managed all of our requests.

Incredible

Very nice and comfortable. The rooms are large and convenient. Great location close to everything. We enjoyed it and will come back !

€300 for a room overlooking a dust owl of a car park Breakfast is a chore with no system in place Terrible storage for clothes in room Definitely not 5 star more like 3 star

Amazing

This hotel has an amazing spa but unfortunately we were extremely disappointed with our suite- two single beds pushed together isn’t acceptable for a suite price- the beds split in night so a couples stay was made less enjoyable. The 2nd day the room wasn’t refilled of the minibar or products were not tidied up in bathroom. Not a great selection of wines. Food was nice in bar downstairs as was the breakfast but we felt let down by beds and housekeeping.

Fantastic place and service. Highly recommend!

The place is tired and run down. Feels dirty. Totally different to the website cxx and completely overpriced!!! Food was ok l/not so it’s usual standard. Waste of money. The front desk were helpful and a big thank you to Alexis for helping us find some sort of vegan food!

I liked the gardens around the hotel, the cleanliness and the breakfasts were excellent. I didn’t like the location as there was loud noise from a nearby boat repair shed for most of the day except Sundays. Very slow lifts with one always out of order. Rooftop restaurant (Peruvian) was limited food wise and was the only one open in the evenings. Rooftop pool area often closed for private functions.

Absolutely amazing experience. We received the warmest welcome from the wonderful staff at reception and a glass of bubbles when we arrived. They were all so friendly and helpful when it came to asking for recommendations of where to eat and booking taxis. The breakfast buffet was out of this world and the rooftop pool with amazing views was spectacular. We could have watched the boats come and go all day long. We didn't want to leave. They even arranged for a picnic breakfast to be delivered to our room the morning we checked out as we had an early flight to catch.

Lina AT the Front Desk was so nice. The store thats sells dresses had a beautiful selection.