Great staff, very helpful. That made up for a quite run down property... The tropical garden is gorgeous.

I was a bit leary of the hotel because it was so cheap. I booked a month for 600 dollars. You get a discount for a Long Term Stay. I figured I could move if it was no good. It was very nice, I had a studio apartment, it had plenty of room, and a kitchen. It was an older place, but well maintained, and clean. The grounds and pool were awesome. The staff was the best part. Everybody was very accommodating, from Housekeeping to the Bar Staff. Right in the middle of town, close to everything. Very Secure. Many places to eat and drink within 100 yards. The beach is right across the street. I will go back.

Rooms need deep manteinance.....looks like last manteninanfe work was 10 years ago...... won't go to this hotel again......

It was the worst hotel I ever stayed at. The air conditioner was not big enough for the room I turned it on at arrival at 1 in the afternoon and I was still sweating at 3 in the morning and that was in the downstairs in the law it was incredibly hot. There was no hot water and the next morning when we woke up there was no water at all. They say they speak three different languages and the only person I could get to was a security guard in the morning that only spoke Spanish. There was algae in the grout lines around the top of the pool. They say they have Serta sleep Comfort premium mattresses they don't. They say they have 24-hour concierge they don't. They say they have a pool bar but it's not open. They say they have barbecue grills I didn't see any. And I wrote them a letter they said that they checked everything and it was fine. I will never stay there and I hope hotels.com doesn't list them anymore it was that bad and I use this app often I wish I had taken photos. If you get a room with the law the stairs going up to it are so small they are dangerous. I paid for 2 days up front and I left after 1 it was so horrible and they refused to give a refund even for the day I did not use

I love it everything.I don't have any complain about this place and I recommend it to anyone to go there.This place is unique.

Like the warmth of its staff. Didn't like the conditions of place. Even roaches found while sleeping.

The gardens and pool were excellent. The buildings look great but they are in need of renovations - ie: the wood forms in the bathroom was rotten and had ants through the area I almost put my hand through. Mosquitoes were an issue despite the screen on the outside of the patio - a little maintenance around the edges would fix. The location is excellent - 100 meters (or less) from pool to beach with several restaurants and shops all near.

The hotel is clean and well maintained. The swimming pool is pretty attractive. The neighborhood is a bit seedy at night. The main issue was that on the hottest night electricity was going off. The backup generator was not sufficient to keep a/c running all the time. But this is a systemic issue in Samana .

Very close to everything and the staff was friendly as well and I enjoyed the pool as well would definitely go back again

Workers at El Paseo were really friendly and the location was great! The downside was that the beds were really uncomfortable. It's definitely time to change them! As said, the location of the hotel is great because it's really close to the beach and restaurants but still offers some peace and quiet. The rooms were clean but need more ventilation (some were smelly) and we saw rat poop on the floor... For a budget hotel it's OK...

Nice place near the beach and restaurants. Supermarket is only 10 minutes walk from the hotel. Thi girl on reception speaks English and always ready to help. They also provide a lot of information about nearby services and prices which helps a lot especially if you don`t know Spanish

Hotel is very nice. Close to the beach and shops. Bike rent just across the road, no passport required. The room was clean and had all necessary equipment. Territtory is beautiful. We even saw colibri there. Not far from the road but very quiet place. No cockroaches or other big insects. Just some mosquitoes like everywhere on the island. Room service use mosquito repellent during each cleaning and you can buy a cream, fumigator or repellen in any shop for a couple of bucks. This place is good for long term stay.

It had too many mosquitoes...I bet they have it taken care of by the time you stay there though....it should be fixable.

This hotel is dirty and unsafe! Roaches in our room and issues with security.Night 1: lost power, turned on cell, 2 inch roaches running around the apt! One ran across my babys head, another across my pillow. We complained, they change our room and give us another night free.Night 2: 12:47am someone banging at our door. No one response to who is it? in English/Spanish, heard people away, saw a man & women run across the parking lot, leave the hotel.Night 3: 4:45am pounding on the door, women was yelling to open the door in Spanish, the man inside was her client, told to leave, she kept yelling & banging. She finally left, her and a man (same people) crossing the lot, sat in the security booth, than left.My wife went outside, found no security, took photos of the open door & locked the door. After an hour the guard returns, claims he just left for a few mins to use the bathroom (untrue), he said she was a hooker and my friend, he said I didnt know the hotel switched your room, she was going to visit a client It was just a mistake and not her fault. Same position from hotel when reported, a mistake.

This hotel is dirty and unsafe! Roaches in our room and issues with security. Night 1: lost power, turned on cell, 2 inch roaches running around the apt! One ran across my baby's head, another across my pillow. We complained, they change our room and give us another night free. Night 2: 12:47am someone banging at our door. No one response to "who is it?' in English/Spanish, heard people away, saw a man & women run across the parking lot, leave the hotel. Night 3: 4:45am pounding on the door, women was yelling to open the door in Spanish, the man inside was her client, told to leave, she kept yelling & banging. She finally left, her and a man (same people) crossing the lot, sat in the security booth, than left. My wife went outside, found no security, took photos of the open door & locked the door. After an hour the guard returns, claims he just left for a few mins to use the bathroom (untrue), he said she was a hooker and "my friend", he said "I didn't know the hotel switched your room, she was going to visit a client It was just a mistake and not her fault". Same position from hotel when reported, a mistake.

The room was nice however, the bathroom needed some tlc I had 2 rooms one had new towels, the other one had super old deteriorate ones.. but I talked to the front desk and they gave me some new ones. We also experience a night without electricity for about 45 minutes. . That was extremely disturbing for my kids..and super uncomfortable for all of us. But overall the hotel is in a perfect location and the girls at the services desk are super friendly.

The hotel was ok need more mantenance. Need some repair including air conditioning that not work ok most Of the time. Room have cucharas every were because Of the cooking in the kitchen.

This been worse hote I ever booked since the were on strike hotel was close still made my reservation and didn't want to refund the money if they close I considered they shouldn't let no one do reservation so mad....

The only thing that l no like las the lack oh maintenance in the pool, but is very nice place yo rest and be a family.

This 'hotel' is simply joke. No service, nothing good about it.

I think the staff here is just the beginning of a great stay. They are wonderful people who are always helpful and always smiling. From chef Jazmin, who cooks from the heart, to the maintenance men who work hard all day keeping the area nice and pretty to the cleaning women who make the rooms amazing and finally to the receptionist staff who always answer you questions with a smile and a "good day" I love this hotel so much we stayed an additional week and might stay longer. Can't wait to come back to DR and stay here again. OOOHHH it also helps its literally 10 steps to the beach!

The best aspect of this hotel is the very short walk to the center of town, shops, restaurants etc. Rooms leave much to be desired, quite outdated as I have read in other reviews. We had a twin room with a loft as that was all that was available but did not use the loft as no TV up there or much furniture. Old fashioned TV (not flat panel as advertised). The only english channel CNN had a fault with the picture. We did not swim in the pool as it was always cloudy. First time I have seen a hotel pool not clear and inviting. No breakfast in room rate. Beach bar offered limited food but it was better to go into town for all meals. Staff generally helpful. This hotel needs modernising.

This hotel is not fancy but is clean and has a friendly helpful staff. When we arrived, we found that the toilet was not working. We were moved immediately to another room. In That room the air conditioner did not work but they brought us a fan. The beds are not thatcomfortable. If you can put up with these inconveniences you will be ok. The location is great and the price can't be beat.