The area is a little removed from the center and seemed sketchy at night

The staff here is amazing and attentive. Hotel is in a great location for all the main attractions in the Centro Histórico.

This property is beautiful and the staff is very helpful and kind. They are renovating some things, but their facilities are still enjoyable. The property restaurant is also very good and has strong drinks. Overall, I would definitely come back for another stay.

I was hesitant to book this hotel at 1st due to the mixed reviews but when I saw 1 jr suite was available I went for it & I am SO glad I did! Upon arrival we were greeted kindly by the front desk manager & staff. Martin helped us get settled in & gave us a tour of the room after we were greeted with delicious complimentary welcome drinks. The junior suite was beautiful & spacious which was perfect because we were traveling with our toddler. What they do not show on the website is the separate jacuzzi AND private balcony this particular suite came with that I had no idea about as it wasn’t pictured online, so we were beyond thrilled to find out it was all ours. Staying at Ananda on their gorgeous grounds really set the tone for our trip to Cartagena as we really enjoyed coming back & feeling like the hotel was all ours. We stayed for 5 days, the air conditioner was good, hotel felt safe despite some comments I see others making, and I should note that the property DOES have an elevator so that was helpful with the stroller. For some reason the website says that it does not have an elevator so maybe that disclosure is old, but please note that there IS an elevator. We enjoyed the rooftop pool, dining at the restaurant for breakfast, & our concierge / Ronaldo was very helpful with information as well as booking Restaurante Cande which is hard to get. One thing to note is the shower has warm water but you have to let it run a few minutes before the temperature changes

Friendly professional staff in beautiful setting..

Property was in a very convenient and safe location. Easily accessible to a great choice of wonderful restaurants options.

Beautiful property close to everything

Beautiful all over. Best feature? Soundproof windows.

Quiter location around the el Centro Cartagena. The hotel can improve a lot on service. As well as offerings for food. Facilities are small, ie. pool, jacuzzi

Beautiful property with a lot of potential, however, for the price I expected more. They advertise an indoor and outdoor pool, as well as a jacuzzi, but the rooftop pool was dirty and the jacuzzi was never turned on--despite us asking them to do so. I had a huge spa tub in my room, but the water leaked from the bottom and it would not fill up. My friend, who was staying in another room had a roach issue.

We really liked to hotel. They have a delicious breakfast and excellent cocktails. Location is super close to anywhere. Recommended to everyone

I went with my family and we loved the place. Everything was nearby we would just walk around and felt safe, the taxi/uber from the airport is close by as described but over all good experience! We will be back for sure

Not a 5star Not for luxury travelers Limited breakfast, not even a selection of juices Not giving you water everyday Salsa music in the middle of the hotel makes it 3 star Humidity smell

Will definitely be back I love everything about this hotel

Lovely hotel, very comfortable and beautiful inside with great facilities. Service was really nice

We loved this property at first was very skeptical because of previous reviews. Everything was clean, worked perfectly, was quiet, had TV/AC, and great service. Jose, Lilienthal, Wilfredo, and Anando (front desk) were all the best!! We will definitely come back and stay here. They have 2 great pools as well a rooftop and courtyard one. Don’t listen to any negative reviews coming from someone who travels a lot. Location is phenomenal did not have to use one cab to get around you are in the heart of the city!

Fantastic service and facilities. Highly recommended.

We had a very nice 3 days staying there. Close but not too close to the action.

Disappointing stay, the hotel lacks adequate amenities in the room. The bathroom in the room is a disaster, they don't have enough towels, there is no abundant hot water. The water arrives at very low pressure. The toilets function poorly. The mattresses do not allow adequate rest. Incredibly there is no early coffee for guests who take flights at 6 in the morning. This is a 50-60 US room. No more. I definitely do not recommend this hotel

Located in the walled city. Very conveniently located. Close to food , entertainment etc. average continental breakfast. Same choices daily. The ceiling in my room was leaking. I informed management. It wasn’t fixed. Well stocked mini bar , but The refrigerator did not work. It ran hot the entire time.

The flight was delay for 1hr 1/2 and the seat where very uncomfortable

The Ananda is unique and well appointed. The staff is very caring, service oriented and welcoming. They are always ready to assist. Property is beautiful and well maintained.

N/a

Charming boutique hotel with generous included breakfast. Comfortable and well located. Not noisy. Lovely roof deck. Rooms well appointed but a little tired. Hot water supplies limited. Very friendly and helpful young staff.

the most charming boutique hotel, but 1) front desk staff is beyond clueless 2) the property is not maintained Equipment -such as fan- is missing or does not work, paint is peeling in bathroom...

There was no hot water in the hotel and the elevator did not work. Will not recommend this hotel to anyone

Beautiful property. The staff is warm and friendly and the service is excellent

Great place, amazing service. Every employee here was happy, accommodating and welcoming. Made me feel so welcomed and at home. Incredible people.

First review in Expedia just because we loved this hotel very much! Design, location, stuff, food were amazing! We had a great time. Rooftop is so cute and breakfasts were delicious. Thank you! If we will ever be back to Cartagena for sure will stay at Ananda Hotel.

Best hotel in the old city, perfect location, beautiful boutique hotel with all the amenities you need, our second visit, and will keep staying there, no need to look anywhere else!

This has been my second stay at Ananda and it does not disappoint! The front desk, the employees at breakfast and the cleaning staff were all excellent! I will definitely come back for sure!

Rooms are small but super cute