Pleasent hotel across the road from the Beach. Staff were always friendly and helpful and most speak multiple languages. We had breakfast as part of our stay and options were plentiful and different most days. Really good COVID compliance in dining areas with plenty of mask wearing and alcohol gel and always option to eat outside. Pool area was clean and generally quiet. Room was slightly dated but generally clean with balcony space to sit out and also dry towels. Our balcony was on the road side and was louder than we’d expected it to be. Bathroom did not seem to have a fan to circulate air which was odd. Would recommend to friends and family.

Not sure where to start. Arrived at a very nice looking reception and I was impressed. It was nice and cool which was a welcome to the 30 degree heat outside. We came straight from the airport on the express bus that took him over an hour. The receptionist was German I believe. We had 2 people in the queue in front of us. We waited at least 10 minutes and there was no other receptionist. She finished serving the customer in front of us and we went over… There was no welcome no “how are you?” The first thing she said was “I will need your credit card to check in.” My husband and I looked at each other and thought ok… from then on there was no conversation. Nothing. It took about 2 mins, she charged me fully up front. Gave us the room key, told us the breakfast times and pointed toward the lifts. I was honestly stunned. I have never received such bad service! Our package included free welcome drinks - we did not get any. We were given a room on the first floor - terrible! Noisy and right above the entrance so we had to keep curtains drawn as everyone could see right in. Toilet room handles were broken. Shower is absolutely small- you have to keep your elbows in when washing your hair. It was claustrophobic and felt like a hostel shower. No extra shower settings. Water was overflowing so we had to use towels just outside the tiles. The pool- is tiny. Kids in the adult pool were jumping and had toys. No vegetarian option at breakfast aside from fruit.

Second visit to this hotel, reception staff very friendly, hotel very clean and well sanitised, overall happy with this visit

Lovely hotel with just a short walk to the beach, very family friendly. We visiter as a couple so We heard some kids stamping on the floor above every morning and nights were quiet but this was good for early nights and long beach days. Well located amidst many restaurants and shops. Beds much more comfortable than other hotels on our trip !

Very well located. All common areas are renovated and very nice. Rooms are clean and tidy need a little update. Just had breakfast at the buffet, options are varied and good.

Excellent hotel in excellent location, food very good slight problem with lifts , loved the hotel and also the area seemed very safe

Stayed there 3 times already. Good price, excellent location, great staff, amazing and biiiig breakfast buffet (defo one of the best in town). Massage service was a bit of a let down, defo not something worth coming back for (sorry).

The staff were very welcoming & helpful. Would definitely chose again.

Did not like the fact that the air conditioning system was not available, also extractor/vent in the bathroom did not appear to be working. Rooms were a reasonable size, clean. The bathroom was clean although had problems with very tiny ant-like bugs in bathroom & closet. Would I stay there again most definitely?

Recommended. Service, location excellent!

Small details were missed, no glasses to use in the bedroom for drinking water, broken table nearly caused an accident,

This is my 4th visit to this hotel I am a solo traveller this hotel is perfect for me. Hotel very clean and tidy staff very friendly food is great with a brilliant choice. Rooms very comfortable and spotlessly clean. There is an amazing beach 2 minutes walk and great shops near by.

the SPA area was not working for 24 hours. Even on the last day, when they have fixed the SPA, some parts of the SPA were still not working.

We received a room on the ground floor with balcony. The balcony was directly on a busy street, no private area at all. We had to close the curtains all the time if we didn't want people to look at us. The hotel would need some renovation. The water was running out from bathroom just after a short simple shower. The safe was very dirty. On higher floors maybe the situation is better, however when we booked the rooms there was no sign that it is an less comfortable room and we had to pay the standard price. They have many of these rooms, I would recommend that the hotel informs the guest that it is ground floor, so disappointment could be decreased.

Cool, clean, smart, efficient and polite staff. We arrived late evening so only had the excellent buffet breakfast. Pool area clean and tidy.

A pleasant hotel, not much to complain about, just ... didnt like the bacon during breakfast, it was weird brown color and soft, looked like been boiled not fried to make it crispy.

I was on a week's cycling trip with friends, for which the hotel was well equipped and in a good location. The staff were exceptional; very helpful, happy and friendly. I was delighted to find my single room with rear view had been upgraded to a double with seaview! The beach (right opposite the hotel) was lovely - a perfect, gently sloping, sandy, bathing beach. I enjoyed the spa and outside pool, liked the stylish restaurant and found the food to be better than expected - a wide selection of generally tasty dishes; breakfast was particularly good. All for a very fair price; great value.

I was a offered a handicapped room, right behind the reception. It was disappointing for me but I guess it would be even worse for a handicapped person. Beds seemed old, as well as bathroom. No room for working with my laptop comfortably, TV screen took its place. Fine facilities. Nice location, beach just across the street. Not for travellers.

Good food, good staf. Everything fantastisk! Oh very close to the beach

Really enjoyed my stay. Staff were very helpful, rooms spacious and comfortable, clean and well equipped. Pool ha very nice and a good bar with snacks available. Cake and coffee in the afternoon was very nice. I had half board and the food is okay, all buffet style and lots of choice but average quality. Although you pay for dinks at your table and I did that, I was charged again when I checked out for a drink so make sure you keep your receipt. Cocktails were a bit disappointing. I would visit the hotel again

Wifi rarely worked in my room, which is only negative point about this hotel. However, overall I enjoyed staying at this hotel. The staff at the reception were very friendly and helpful. My room was very clean. The breakfast was good even though it would be much better if there are more vegetables. Muro beach is within 5 min walking distance, and there are lots of restaurants and supermarket nearby. The bus stop to/from the airport is in front of the hotel. I would definitely stay at this hotel again.

the reception charged me extra 20 euro and could not provide the receipts....quite upsetting when they try to trick you.plates in the restaurant are dirty bit staff works so o hard but I heard ppl complaining few times about the dirty plates. as for me I expected it as it s sort of all inclusive thing can't expect a great food next time I will stay in appartement and will eat outside and rent a car

the reception charged me extra 20 euro and could not provide the receipts....quite upsetting when they try to trick you. plates in the restaurant are dirty bit staff works so o hard but I heard ppl complaining few times about the dirty plates. as for me I expected it as it s sort of all inclusive thing can't expect a great food next time I will stay in appartement and will eat outside and rent a car

The hotel is literally about 100m from the beach which made a lot of boat excursions really easy, there is shops either side of the hotel for about a mile and an excursion office right outside, the only downside of this hotel is the air conditioning didnt work on all settings which meant getting out of bed at 3am, freezing to turn it off or sweating all night, I hear the broken setting varied room to room, 2 didnt work for me. The hotel food, although very wide in variety, being cooked in front of everyone and with great amounts of everything its just wasnt very nice, I didnt expect fine dining as its a hotel but some of the pasta was dry and over cooked, bread was really dry and the scrambled egg at breakfast was atrocious, although having 5 places to eat in the immediate versinity meant eating out was fine and not very expensive, there are places open to drink till late, and the beach is always clean.

The hotel is literally about 100m from the beach which made a lot of boat excursions really easy, there is shops either side of the hotel for about a mile and an excursion office right outside, the only downside of this hotel is the air conditioning didn't work on all settings which meant getting out of bed at 3am, freezing to turn it off or sweating all night, I hear the broken setting varied room to room, 2 didn't work for me. The hotel food, although very wide in variety, being cooked in front of everyone and with great amounts of everything it's just wasn't very nice, I didn't expect fine dining as it's a hotel but some of the pasta was dry and over cooked, bread was really dry and the scrambled egg at breakfast was atrocious, although having 5 places to eat in the immediate versinity meant eating out was fine and not very expensive, there are places open to drink till late, and the beach is always clean.

The hotel was lovely! Much better than I thought. Staff were really friendly and helpful. Good variety of food. Really close to the beach which was clean and beautiful!! Only disappointment was there wasn't even water free of charge at dinner. You had to pay for that!! €2.60 for a 50cl bottle.

Perfect place to stay in Playa de Muro. A well-kept hotel just a block away from the beach, right at the main street with all the shops and restaurants. Cleaned daily (very much appreciated after you bring a ton of sand from the beach into the room). No trouble with parking in the area, even though you can basically forget about the actual reserved parking spaces. It is actually easier to park on the street. Fantastic restaurant, offering one of the widest ranges of breakfast and dinner buffets I have seen. Definitely recommend getting the breakfast & dinner option, as the hotel in general is great value for money.

The hotel was very clean, staff were very nice and accommodating. Would love to go back just for the hotel. The food was really lovely too, as I am a fussy eater there was plenty of choices to choose from, and each night the theme was different which we really appreciated. The beach was literally so close, and was clean and looked after. The only negative of the Holliday was the transfer between the airport to our hotel. It took longer than our plane journey (2hrs) getting to their as it constantly stopped at different hotels to let people off, when it should've only taken 1hr. Would not recommend sharing transport with others. Other than that, would love to go back

Had a great time. Pool area had plenty of room, reception staff very helpful throughout and restaurant staff the same. Will definitely stay again whether for cycling or family holiday.

I booked to stay 1 night and then extended a further 4 nights. I can not fault anything, the staff without exception are helpful, professional and most welcoming. The resort which i have never visited before is delightful and most definitely not to be compared to magaluf. The beach is amazing so clean and safe. The hotel food is nice but there are so many lovely restaurants close by you are spoilt for choice. I will most certainly be visiting again.

Good quality hotel with excellent facilities. Plenty of choice for Breakfast & evening meal. (buffet)

Good, modern hotel. Close to a lovely, clean beach which was a little windy but pleasant. The food was great - good quality, excellent selection and a different theme every night. The pool was good. Cold, but still able to go in for short swims. Nice little play area for small children- our daughter loved playing there. Good location for exploring further around the coast