Bedroom close to the exit door… A lot of noise…

This is my second time time staying here. The first was before COVID. The property seems rundown on the outside. The inside and rooms seem fairly well maintained. It does show small signs of being an older building. The breakfast was a lot better here before COVID. I guess it's to be expected because of inflation, that the breakfast would be small. At least the coffee fresh and hot. Overall it was a good stay.

Amazing and dweet

Friendly

Courteous clerk. A/C was not on at arrival but cooled quickly. Updated carpet and comfortable bed. 1-nite stay. Did not hear the Rapid Transit train across the street. But, dumpster flies we're annoying parking down close to the side entrance. So use the main entrance! However, No electric doors made it hard to get the trolley in & out with luggage. Whew! Over all a good stay for the $$.

Everything seem ok until I went to get ice and there was one of those crazy roaches running on the ice maker. They have up graded the room locks. I travel with clorox wipes and lysol to clean and disinfect surface etcetera; more now with monkey pox and covid-19. The room seemed cleaned but as I went over with my wipes it was not cleaned. The ice tray had cigarettes ashes and was not cleaned. The bathroom floor had a lot of urine drops on the floor. Overall this was not a good stay.

If you just need a place to sleep for the night then this is the place. A towel in our room had some questionable remains. I can see the front desk person who checked us in was pretty nice and he fixed our tv within 2 minutes.

Room was very clean, staff was friendly

Management needs to do a lot of maintenance. Facilities run down.

Great

There was a weird mold smell in the whole hotel Bathroom had mold on the floor and the tub

Mostly clean. Our toilet was not secured to the ground and the door to the bathroom hit the toilet and moved it every time we closed the door. The pillows were the worst and the walls are super thin. We woke up to 15 screaming elementary school kids on a field trip at 7am on Sunday. Not the hotels fault and not reflected in my ratings. The desk staff was friendly and check in was easy. It’s super close to the Carrollton square area, which makes it totally worth it.

The entire property smelled like cigarettes

From the parking lot to inside the building was as clean as it could possibly make it, for an older building. The one major complaint is that are commode in room 115 would not flush properly, so we had to use the more public one by the vending machines and that one also would not flush

Room smelled of smoke, even though I requested non smoking. Mattress was uncomfortable.

My stay was ok. I had cigarette burned blankets and no elevator.

It's amazing thanks appreciate it alot

The property was run down and online it said they offered a full breakfast although when we checked in the desk clerk told me that they were offering a very limited breakfast because of the Covid situation.......

They need to clean the carpet

Great check in. Nice clean room

Very clean and the people are nice it’s quiet and safe

Me and my family lost our home in a fire and we had to stay for about two weeks unfortunately I had to leave cause I couldn’t afford a hotel anymore but it was very clean the people in front are friend no issues at all

Stay was good. Mattress on bed was worn out.

Dirty, not maintained, noisy during the night with constant rattling.

I didnt like that there is really no breakfast yet at this property.as other hotels have brought back a menu for guest.

The building itself is run down. This isn’t the issue but upkeep is obviously poor. Maybe an overnight stay wouldn’t have made it so obvious but being more than one night you see the little things. I was isolated due to COVID waiting for my test results the dust from the bed frame the dust on the air conditioner makes you not even want to touch anything. I felt like I needed to just stay in my bed and not move. The people are dependent this is nothing they could control but I wouldn’t stay there again.?

The hotel is absolutely disgusting. I had to change rooms due to the condition of the room. The bed had been slept in, the sheets were dirty, the pillowcases were obviously dirty. The room I was changed to was the same but did not have another option as the hotel was fully booked. I cannot believe I paid for this room, but since my flight was cancelled I had no other option but to stay.

You get what you pay for. The female morning clerk is the best thing about this experience. The bathrooms are horrendous & the establishment is greedy with toiletries. Rooms were poorly cleaned by maids & there's no hbo, showtime or cinemax as advertised.

Condom on the floor at head of the bed, totally unsanitary ugh.

First off Cigarette burns on the comforter. Bathroom door was broken and the toilet had hairs and was definitely not properly cleaned before we arrived.The hotel managers office was 2 rooms down from a room that allowed loud music to be played from 12 am-5 am couldn't sleep since we were 2 rooms down from them. Shower curtain rod was broken and with that water would run onto the floor. Wish i would have taken photos.

Dirty carpet throughout the hotel. Furniture from grandma's estate sale. Pubic hair on towels. Roaches crawling from the bed letting you know that you were invading privacy. With no hope of refund even with given circumstances

All common areas smelled like an ashtray! Had to hold my breath just to get to my room. Water was only a little warm and the shower curtain wouldn’t stay closed. You couldn’t close the bathroom door while using the toilet without climbing into the shower to close the door. They said limited breakfast options during COVID-19 but literally had cereal dispensers instead of individual boxes, 2-3 individually wrapped honey buns, 4-5 packets of dry oatmeal with no hot water, pitchers of OJ and milk in a fridge instead of individual servings. Horrible! Canceled the rest of my stay and changed to another hotel.