Very average. Thin walls and could hear everything. Breakfast was not very good.

The staff is friendly, helpful and accommodating, making for a pleasant experience. Room is simple but clean and new with excellent a/c and quality tv. Request for a chair was attended to immediately. I would have liked more sitting/desk/table options in the room and an additional door lock from the inside for peace of mind. A nice gem oherwise.

Need more maintainance, looks old

Unpleasant behavior of some staff members

Close to square and accessible. Staff was friendly and helpful.

Todos fueron amables, la habitacion super linda y comoda. Solo dormimos una noche y no pudimos disfrutar de la piscina, pero las instalaciones estan muy cuidadas y el desayuno fue super rico tambien!

Good

Worst ever! We had 2 phones ripped off from our room. My new iphone gone and all our vacation photos. They reviewed the surveillance video and only the cleaning guy was in the room while we were gone. They did nothing about it. I think the manager was in on the scam. Also the service people were rude or stupid, I'm not sure which. I've stayed in hundreds of hotels and never had anything missing until this time. Don't stay here. Even without the robbery I'd only give it 2 stars.

Adequate. Noisy if the club across the street is open. No hot water in shower.

This is a budget hotel for a 1 night stay before exploring the Amazon or the other places in this part of Peru. The executive room has nothing to do with executive qualities, although the room are relatively clean. Very worn though and surely not for a long stay. Non smoking room had a serious sense of cigarettes being smoked in there.

After being in a jungle lodge for a week this was a huge step up, but the bathroom is small, meaning the door doesn’t open all the way because it hits the shower tile and you have difficulty sitting properly on the toilet. I was in a single room built for smaller space. Staff was very friendly, food was good, near a fine square with great shops and restaurants.

Great location, but bfast food it was just okay

The public areas were clean and nice. I was on the 4th floor which was far away and not clean. I did not have hot water and the water pressure was almost none existent. The water to fill the toilet didn’t work either.

The Hotel El Dorado is a reasonable value for the money with one major limitation: it is two doors down from a discotheque that plays music well into the morning hours and the hotel vibrates to the base beat of the music, so sleep may be hard to come by — particularly if you are a light sleeper.

Unique style. I liked it. The staff was very nice and helpful. The room was very cold but otherwise everything was great.

Hotel is at the best location of the town. Restaurants and all the other things at short walking distance. The rooms are wide enough but not maintained at all. My reservation was Superior Twin Room but they gave me a room with no windows. It was terrible... I have talk with the reception and reminded them my room must be Superior Twin not a room with no windows... Then I got a kind of suit at top floor. Room was really wide. Bathroom was terrible. There was a bath tab like jacuzzi. I am not sure if it was working but was not looking well to use it. T the other side of the bathroom, a narrow shower place. The problem is so narrow and you should set the water temperature while water is already on you. You might boil or freezing until you set the water temperature. There was carpet on the floor and looks like never ever cleaned or vacuumed A lot dirt and even glass pieces on the carpet... I am very sure millions of mites also... Wer have spent 3 nights in the hotel and they just replaced towels only. No cleaning at all... Breakfast is terrible... Only eggs and bread and juice only, every day... Actually, this hotel might be one of the best hotel in Iquitos because of its location but need some maintenance and mentality to keep it clean.

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They turned me away. Said they had no accommodations even though I paid for a reservation through Expedia. I had to find other accommodations. I want a refund for 8/13 and upcoming 8/23. Thank you.

We loved the air conditioning, especially after 4 days without it in the Amazon Jungle. The no hassle check out was great. The facility was very clean. The staff was very friendly and helpful. We could not print our airline's tickets, but the hotel clerk in the morning was able to help us! His name is Rafael!!

Incredibly friendly, helpful and courteous staff. Great location. Very satisfying Complimentary breakfast. Conveniently located. Would stay there again and recommend to others.

The Rome was great. The people were helpful and knowledgeable. The WiFi was terrible.

It was ok, just internet not working is really slowly

Good location, near the main plaza and Cathedral. The staff is courteous and helpful.

We were traveling to the Iquitos to catch our boat to the lodge on the Amazon, we had to overnight and saw this hotel on the site. We had traveled most of the day and got in around 7:00 and we were tired, once the cab driver found the hotel we checked in and went to the room and when he opened the door the smell was awful. Very bad mildew smell and we had to decide to we ask for another room or do they all smell this way? We kicked up the air conditioning and hoped it would help take out the smell, it didn't, we were glad to be there only one night.

The El Dorado is a refreshing haven in the heat and busyness of Iquitos. My room was disappointing in that it had no external light and had that licked up musty smell. There were repairs going on which were noisy and there was a strong chemical smell at times. The pool was lovely. I believe my room was clean but I suggest the cleaners are reminded that where the toilet seat joins on, also needs cleaning. The staff couldn’t have been more helpful and I really appreciated their assistance.

Inexpensive, helpful staff, but hot water was spotty

The staff was nice and the bed was comfortable. Our room was a bit dirty and the restaurant had ants all over the tables in the morning for the buffet breakfast. I wasn’t very happy with the surprise 10% fee we had to pay at the property.

Breakfast items ran out & person restocking was inadequate. Hot water took a long time to come. Facility seemed in decline.

This hotel was terrible. The photos are extremely misleading. The room was dumpy, the window was covered in an opaque film that made it look like a wall, there was mold everywhere, bugs all over the beds and in the sheets, and there was no hot water. When I asked about the water, they sent someone to our room who felt it and told me it was hot. It wasnt even as warm as the pool water! They also charged me more than the agreed upon rate. Do yourself a favor and spend a few extra dollars to stay at the Doubletree right down the road, this place isnt worth it.

The room was musty and wet, no windows, nasty rug, moldy lamp. We didn’t want to touch anything. And the worst part is no running water - not just oh no hot water - literally no running water. They kept saying oh 5 more minutes and 45 minutes later we had to leave so couldn’t shower, brush our teeth nothing. They didn’t even apologize or feel bad. Worst place we have ever stayed.

Get what you pay for if you pay the cheap prices. Be aware of a couple of scams. 1. Paying for taxes even when paid at time of booking. We were charged extra at time of check even though Expedia said all taxes were paid..other people have had same issue 2. The owner of El Dorado also owns the Hilton will often put pictures of the Hilton and claim its a room in El Dorada...and charge extra on arrival don't expect such a glamorous room. We paid about $68 (plus taxes) and thats about all the rooms are worth. No window small but clean and comfortable 3. The bus from the El Dorado is free.,.. they use the Hilton bus. However if you are staying the Hilton the same bus will cost anywhere from 11 US to 25 US per person depending on staff. Good hotel but be wary of scams. We only stayed on night and it suited our needs.

I had no water for shower in the fourth floor. No elevator.