Overall excellent hotel. Extremely scenic spot and very peaceful I slept with the sound of waves. Not walkable to many shops but great for a relaxing break. They only give you water and amenities the first day. Few British tourists most German and peaceful.

The food quality and service in the restaurant was poor. we would not recommend the food

Great view over the Atlantic Ocean towards Teneriffa. Sea pools within walking distance, restaurants a bit farther away but a nice walk along the oceanside.

Nice hotel with wonderful service and a beautiful view. The staff was very kind, hard working, and helpful. The price for half board was definitely worth the price and I highly recommend it. The same can be said about the hot stone massage at the hotel spa. We were very happy with our stay here, and in fact spent most of our time on the island at the hotel.

Wonderful hotel. Beautiful quiet, relaxing location. Spacious comfortable room. Great sea view from our room. Breakfast is good with hundreds of choices. Highly recommended if you want to relax and stay away from crazy crowd

Fabulous location on the coast with lovely views. Easy walk down to the port and to the sea pools. Breakfast - lots of choice including lots of lovely fresh fruits etc. Dinner - a weird selection of things - perhaps themed nights would be better to prevent the general mish mash. Lovely big pool, lots of sun loungers but very few (approx 10!!) parasols. Some very negative points however No drawers at all in the bedroom so it got very cluttered. (Very strange in a good sized bedroom - masses of room for drawers) Two separate beds with no zip link facility so big gap. Dreadful smell of damp and the air conditioning was not working. Engineer said all over the hotel was an issue. The damp was really bad - I partially cured it by putting laundry detergent down the drain and pouring boiling water down. Bedroom was not well cleaned - lots of grime generally. The strangest thing was that above the bed there was a huge rectangle of glowing light when we put the lights out.. so irritating as it made the room light. Also because of no air con we had sliding balcony door open and there was lots of light pollution from lights outside. Getting a bath towel - the most ridiculous procedure.. have to pay ten euros cash, go and get a voucher then go and get a towel from reception... what a performance. No live music as promised on rooftop terrace (which is lovely) Waitresses were lovely but other staff surly and did not seem well trained. Restaurant is like underground car park

Fantastic breakfast to start the day, great setting, quiet at night, breathtaking landscape.

We enjoyed our stay at this hotel. The reception staff, particularly Alfredo and Edwardo (I may their names wrong) helped us when I accidently booked your two day stay for one person, when it should have been two people. Quite frankly they could have ripped us off to make the change but they did not do that. Instead they waived a penalty and provided us with a comparable price that we previously had, adjusted up for the extra meals. The location is terrific, we enjoyed the entertainment, grounds, pool and especially the walk across the sand doons to the beautiful beach.

Beautiful hotel in a blustery but pretty part of the island, we would definitely recommend

.

We stayed here for 10days and had two connecting rooms. Both were a great size and as a young family of 5 had so much space. We were on the same floor as the pool and access to the pool was brilliant. It was a lovely pool area, with a small childrens pool and an adult only bubble pool. There is also a pool side bar which you can get drinks and light snacks from the day and carlos was brilliant-friendly. I have to mention all the hotel generally appeared clean there was an issue with cockroaches. We found main dead in the corridor outside our room and had to kill two ourselves inside the room. We notified management, and "extra cleaning" offered for the next day although we had to remind them and follow this up due to staff stortage. I also spoke about this on check out and after the reception staff told management whilst we sat in reception for 45 mins waiting for taxi, no further interaction was made to us. That was very disappointing. We also did notice many smaller "baby" cockroaches which we exterminated after the two huge invaders. This was a shame as most other things were fine. It could have helped if the door had a brush on the bottom but it looked like this was removed and not replaced (both rooms). Breakfast was well-stocked and pretty much the same for 10days. Would have liked poached eggs and hollandaise to be an option but couldnt see this. The hotel is a fairly long way to the village area bit is worth it. The walk back has a very steep hill. Good 3 star not a 4

We've just returned from a fantastic week here. The location is stunning, the hotel is very comfortable and the food is wonderful. The staff are very friendly and very eager to please. We had a upper floor room with a king size bed, great modern bathroom, a balcony and amazing sea views. I can't recommend this lovely hotel enough.

I bought a present stay for my friends anniversary and they didn’t accept my vip status ( free spa ) for them I spoke with the sun director and she was so rude and unprofessional!

Spent 3 enjoyable nights in one of the hotels jnr suites (their largest rooms) It was very bright and airy, spacious, with a comfortable bed, decent rainfall two man shower, beautiful view from the terrace. Service was good and efficient as well as friendly.

Very Good for Relaxing.

The hotel is beautiful and in a nice location close to the natural pools and in walking distance to the port. Very well maintained and nice staff, breakfast buffet was amazing, the spa was unfortunately closed due to Covid.

Lovely hotel on the quiet side of the island. Rooms are cavernous and more than big enough for a family of four. Fabulous views of sea and mountains from the rooftop bar. Staff very happy to help with dietary requirements (coeliac) and also with a room change when the original room was not clean. Parking is not included but is only 6 euros per day in the underground car park.

Good hotel well located. Friendly staff. Great breakfast but dinner more average but we ate in town most nights.

Clearly this hotel had seen better days. It is a beautiful structure with a great pool and roof deck. Amazing views. It really needs some tlc. And money! Our room A/C kinda worked. They were going to send someone up but we thought it was working so we didn’t bother. We were wrong. The room was full of flies. The bed was horrible. The pillows were worse. Ate both dinner and breakfast at the hotel. Buffet style. Bad. Breakfast was better then dinner. I will say the stay were very nice and were great to offer help. Trying to get the room safe working was annoying. Also trying to bet pool towels. What a run around.

Very nice hotel : - room with a magnificent view on 4th floor - very nice Skybar (rooftop bar), with quality drinks (Tanqueray Rangpur ;-) ) - nicely situated, close to "piscinas naturales" (2 min walk), 15 min walk to the harbour Unfortunately : spa/wellness closed due to the coronamesures (nivel 3)

The hotel is beautiful and in a perfect location, exceptional staff and service , views and pool amazing , the only little thing they could modernize the bathroom... apart from that .. excellent

L’hotel è bellissimo, nuovissimo e pulito. Ci hanno offerto upgrade di camera con accesso direttamente alla piscina. Veramente un posto spettacolare con vista pazzesca. Credo sia il mio hotel preferito nell’isola. Grazie a tutto lo staff

Fabulous experience! The NYE gala exceeded my expectations: the food, the performance, fireworks were really great!

Good hotel. Nice breakfast selection. Comfortable room with good sea view. Quiet location.

Perfect hotel for a short, relaxing stay in Gran Canaria. The location was great, just a short walk from the harbour where there was a good choice of restaurants, the room was comfortable and spacious and the rooftop bar was perfect for a cocktail or two at sunset! I would definately recommend this place.

We are so pleased that we chose this hotel, rather than anywhere on the busy south coast. It has beautiful views of the sea (and Tenerife), and a great waterfront walk into town. All staff were super-friendly and helpful.

The swimming pool really should be heated. In the 5 days I was there only 4 people braved the ice cold pool. In this day and age and with so much sun I feel solar panels could be installed for heating the pool. This would have made the resort excellent for me. Its such a shame because I like to have a swim every day when i'm on holiday and this wasn't possible. The food at breakfast could have been hotter.

The hotel is in an absolutely lovely surrounding right next to the ocean with nature all around. It’s clean and all areas of the hotel were nicely decorated. The roof top bar was amazing as well although its food service closed super early. Our room had a great balcony with a ton of privacy. Only minus point was the temperature in the room and there being no heating (only air conditioning). The hotel staff kindly gave us extra blankets though, as we were so cold.

Staff were excellent, rooms are large, clean and well-equipped. The spa is well-maintained. Lovely quiet location with a nice walk down the path to las salinas and the port.

Nice staff. Great hotel

Nice spacious room, however, the beds are tiny also the room consisted of many flies!

We loved the view of the ocean and coastline. It was a really relaxing and quiet stay. All staff very professional, kind and helpful. Food quality and variety much better than expected. Natural swimming pools around the corner, pool was heated in march, gym was open. Everything was recently renovated and looked really nice. Nice fish restaurant around the corner. Guests were mostly elderly hikers/cyclists or younger couples, really calm atmosphere, which was exactly what we have been looking for. Highly recommended for travelling with babies!