We arrived earlier than expected and the staff was polite and efficient in preparing our room and providing a cool place for our elderly mother to wait with a cool glass of water. We felt secure (compared to our other check-in experience on Brac where a rude and intrusive clerk took photos of our passports with his personal mobile phone) and confident during the check-in process.

This was a great 1st night spot in Croatia. Right in the Diocletian palace-old-town. NO parking. Both 2nd-floor bedrooms have windows that open right onto beautiful (busy) square. VERY atmospheric. This was a Sunday night. I imagine this is NOT a quiet place on the weekends or in the middle of summer (busy time). We were there in mid- May.

This place was wonderful! The staff were delightfully friendly and helpful, and our room was clean and comfortable. The TV included an HDMI cord so we could watch a movie off my laptop on a bigger screen. The only problem was when my friend used the shower for the first time, the water came out boiling hot and then stayed cold for over an hour, probably because it expended all its hot water in that burst of boiling water. But it was fine after that initial night. Since checkout was at 11 but our bus didn't leave until 2, they let us store our luggage in the office, which was IMMENSELY helpful. If and when I return to Croatia, I intend to stay here again!

They were very helpful

Great location- everything you need is with in walking distance. Staff is amazing Room was spacious and very clean Can’t wait to come back !!!

Friendly staff. Clean property. Excellent location.

We were met by staff from the hotel in a place where the taxi from the airport could drop us off on the edge of old town. He even helped us carry our bags to the hotel.

Wonderful hotel right I. The heart of everything in split. Easy walking to anything and the service here is next level. 11/10 stay!

The lady working the desk when I checked in the 3rd was unbelievably helpful & kind. The room itself is amazing & the bed is like laying on clouds!

Nice little hotel in the very centre of Split old town, entrance from a little alley, windows (from our rooms) with a great harbour view. Adequate beautiful smallish rooms with everything you need for a short stay. A few stairs to climb for the better view. Good breakfast for extra 75kn/person. Above all, very friendly and competent service. Thank you very much, we'll be back soon!

Very central for waterfront but long walk from taxi drop! Great sea view from room.

Great location. Very supportive staff. Clean. Would definitely stay here again!

The location is fabulous. Right in the mix of the old town and a few steps to the promenade. The room is located in B&B Kastel, although compact it has everything you need for a comfortable stay. The air conditioning was much appreciated. Make sure you take the first open entrance from the promenade, not the indoor market.

Our 40th anniversary trip. Lovely hotel easily accessable on the edge on the old town.

Very convenient for seeing central Split. The room was comfortable and the view from our room was amazing. Be aware there are a lot of steps (no lift) and no parking.

Excellent location. Staff are very nice and helpful and they provided good restaurants and explained in details. The room is clean but a bit small. No lifts and you have to carry your luggages to at least two floors.

The location was exceptional. You can walk to everything. The windows worked well to block outside noise and the room was overall clean. The staff was polite and helpful. Our travel mates rented the apartment and had a sit down shower that resembled a large sink. Beware the unusual shower if you book the apartment. Also we had some tiny ants near our sink in the kitchen. Even with the ants I would rent this place again without hesitation.

This was a fantastic little room (2A) overlooking the Riva promenade. Clean, good air-conditioning. Fantastic location just tucked away behind one of the busiest squares, and around the corner from a happening bar. But the room was very quiet. Have to climb some stairs though! WIFI good.

This was a fantastic little room (2A) overlooking the Riva promenade. Clean, good air-conditioning. Fantastic location just tucked away behind one of the busiest squares, and around the corner from a happening bar. But the room was very quiet. Have to climb some stairs though! WIFI good.

The hotel is well placed even if a bit difficult to find. The hotel staff is gentle. The rooms are clean

It was great!

Everything was great. Great location and room. Only negative was that every morning at 6am we were woken up from hanging and scraping above. I believe we were below some sort of room where the breakfast was served and so this caused the only problem

The hotel was very hard to find and I didn't have roaming so calling was not an option for me. If you took longer than 15 min in the shower, you would run out of hot water. The view was spectacular. A lot of steps, no elevator. Helps to get luggage at check in but no help at check out.

The hotel was very hard to find and I didnt have roaming so calling was not an option for me. If you took longer than 15 min in the shower, you would run out of hot water. The view was spectacular. A lot of steps, no elevator. Helps to get luggage at check in but no help at check out.

The hotel emailed me and asked me if I wanted a car sent to the airport for 40€. We took them up on it, not knowing prices of Taxis. I think it would have been cheaper to take a regular taxi but it was sure convenient to have them there waiting. Also, the hotel can not be accessed door to door by the taxi so a staff member met us up the road so we wouldnt get lost. This is a kind service, for sure! The room we had was sea view but it was wayyyy at the top, up 3 flights of stairs. I was impressed by the cleanliness of the room but it was smaller than anticipated. The beds werent overly comfortable but we got two pillows each, which is rare in Europe, or so we have found. we enjoyed our stay here and found everyone to be helpful and kind. Also, we had to pay cash for the room and the taxi upon checkout. They dont take credit cards, which was explained before arrival.

The hotel emailed me and asked me if I wanted a car sent to the airport for 40€. We took them up on it, not knowing prices of Taxis. I think it would have been cheaper to take a regular taxi but it was sure convenient to have them there waiting. Also, the hotel can not be accessed door to door by the taxi so a staff member met us up the road so we wouldn't get lost. This is a kind service, for sure! The room we had was sea view but it was wayyyy at the top, up 3 flights of stairs. I was impressed by the cleanliness of the room but it was smaller than anticipated. The beds weren't overly comfortable but we got two pillows each, which is rare in Europe, or so we have found. we enjoyed our stay here and found everyone to be helpful and kind. Also, we had to pay cash for the room and the taxi upon checkout. They don't take credit cards, which was explained before arrival.

We booked Central Palace Rooms for 2 nights. Emailed to tell us we needed to check in at B+B Kastell. I put in that i needed easily accessible as i have dificulty with stairs. Told that this was ut. Palace rooms were full. 3 flights of stairs. Tv that didnt have channels..tea and coffe making facilities but we had to pay for sachets. No milk. Beds were uncomfortable and noisy. Breakfast was not included although we couldve sworn it was included. Same issues on Hvar. The room.we booked for 2 nights was double booked. Booking agency took 50% of the total cost =95eu and we could not get a refund although it was hotel that double booked..Moral of story is you book with Free cancellation as most places in Croatia want you to pay in CASH.

Staff very personable and willing to go out of their way for you. Most comfortable bed Ive ever slept in.

not the easiest to find as it has a back street entrance but the room was very pleasing and very clean. we had a window view on to the square which we enjoyed but if you prefer it quieter instead of the street buzz just close the windows. the sound proofing is very good. the staff are very pleasant and efficient. it is the perfect location for everything including the harbour which is only a few minutes away and you are surrounded by fantastic bars, restaurants and shops.

The difficulty in finding the hotel is worth it. It is right in the heart of all the activity. You do need to walk some stairs though so keep that in mind.

Good: convenient location, friendly & helpful staff, large room with tiny kitchen (microwave & electric kettle & fridge), clean. Bad: outside noise is very loud and the mattresses were hard. But that wouldnt stop me from staying there again.

Stayed here twice, same price both times but very different rooms. Both clean and functional though. Second had broken shower head (had to hold the head while showering) but it was much bigger, with a TV and kitchenette. Both had fun views of the main square, yet were totally silent when the windows were shut, even though Split stays up all night. Hosts were helpful and kind. Easy airport taxi service.