Had the feel of a country inn. Room was very unique & decorated like an old English inn room. It was clean & comfortable. The staff, check in, bar & restaurant, was great! Had dinner & breakfast in the restaurant & food was very good!

Stayed in the bridal suite which was amazing and very clean and comfortable

Great location for me. Friendly and helpful staff.Evening meal was very good as was the cooked Breakfast.

Nice hotel, good food and easy for Durham and surroundings

Food was really good quality and value and the service from the bar staff made the visit

A traditional country hotel. The room was very comfortable with high quality bedding and fitting. The breakfast was comprehensive, tasty & filling. The staff were very friendly.

A very comfortable stay . All the staff are excellent,

Really enjoyed our overnight stay. The staff, restaurant and room were great

Great stay warm and cosy fab food in the restaurant lovely staff and fab price

I love the room as I got premier and it was so amazing the interior design and kept things all original as it first become, the bed comfy and everything was perfect in place

I waited for a while to be checked in, but the service and staff were polite and friendly when they arrived, it was clean and tidy, prices were reasonable, the bath in the bedroom was amazing but the only thing missing was bubbles in the bath. Everything else was great

A great hotel, friendly staff and a lovely rom. I will definitely be back

This hotel is certainly a jewel so close to Durham with easy access to Newcastle , Sunderland & Gateshead . Excellent dining, very comfortable & beautifully styled bedrooms , fantastic value. All the staff are very professional & friendly .

Check in desk, polite reception. Disabled parking immediately outside the entrance to the hotel. Standard twin for two,was, unfortunately on the top floor. Offered a double on lower floor but we wanted a twin. Room very clean. Beds super comfy. Enjoyable meal. Irish coffee lukewarm, however a replacement was offered but we declined. Bottle of white wine expensive for what it was. Our evening was spoilt by conflict between a male resident, and the female manager on duty. It possibly could have been handled better although realistically, it isn’t always easy to do so. Manager at check out, was very polite and professional. No charge for Irish coffee, and he apologised profusely for the evening experience putting a damper on our stay. I have to say, the young staff on duty seemed to work very hard.

Always liked this place but at my latest booking, breakfast was an additional option at a whopping £20.00. The evening meal that I had was only £18.50 so very disappointed that "captive" residents seem to be being targeted with high prices. Greggs was only 2 miles away so a bacon and sausage bagette and coffee for less than fiver sufficed. Ill be looking elsewhere now

This place serves as a lesson never to judge a book by its cover. My heart sank as I pulled into the car park and found a building that looked, to me at least, a little past it’s best to say the least. Then, although the receptionist was very efficient and polite at check-in, I climbed the stairs to my room with fear of an uncomfortable night to come. The reality could not have been more different. My room, (30), was large, supremely comfortable, spotlessly clean and very well appointed. The rolltop bath was a very pleasant surprise, but there was also a fabulous walk-in shower. All of the other nice to haves were also included - an iron and ironing board, quality toiletries, a well stocked tea tray, robes and slippers. The restaurant downstairs was also a real treat, as was evidenced by the large number of locals dining there.. Fresh food, cooked brilliantly and with great service. Breakfast was terrific too. I have stayed in many much more expensive hotels and this place is a cut above the vast majority of them. I will definitely be back.

Nice hotel for a night stop. Good food and friendly staff. Bathroom had broken soap dish but overall room was ok.

Really enjoyable stay. Room was lovely, staff were very friendly. Would highly recommend.

I stayed in one of the lodges adjacent to the car park. It was a good size. The windows were open when I arrived so it was very cold but it took very little time to warm up with the radiator. A few things were disappointing. Firstly, the light switch was broken and has exposed wires which didn’t feel terribly safe. The remote control was covered with a sticky residue, which was thick and red. It may have been from someone spilling a drink on it. The TV did not have normal channels, such as ITV or Channel 4. It did have BBC2. The room was advertised as having wifi, which was important for me since I was working. However, there was no wifi in the room at all, and no network could be found on any of my devices. Thankfully the 4G signal was good enough to tether. The staff were lovely and both the evening meal and breakfast were very nice and reasonably priced.

Me and boyfriend stayed in one of the little lodges it was beautiful very clean will definitely be going back

Good for A(1)M access, nice rural atmosphere, very good food. Bedroom excellent.

Amazing stay after my daughters wedding. Staff fab rooms beautiful and wedding perfect

Excellent hotel. Better than expected. Plenty of parking, good spot ten minutes into Durham. Good room, very friendly staff particularly the young lady on reception

I can’t fault this hotel . It’s excellent in every way . A little hidden jem so close to the city , a peaceful , comfortable stay .

It is a an utter delight to stay here. Everything about this hotel is superb, rooms, staff , comfort, location, it’s just excellent.

We had an amazing stay. The room was clean and cozy with the added comfort of a beautiful huge copper bath tub which i could of stayed in all day. Durham Centre was £11in a taxi Breakfast was just the right size. We would definitely stay there again

Friendly efficient service. Just a bit disappointed in the location- didn’t expect hotel to be adjacent to big housing estate with cabins overlooking the car park

Was a lovely place and excellent staff spoilt by the price I paid which was approx £89 then a couple of days before the night of stay I was offered the same room for approx £73 which the hotel staff couldn't rectify as I booked it through Hotels.com and not direct thru Bowburn Hall!!!

Staff brilliant, very polite and accommodating, food very good.

Stayed in one of the garden lodges. The room was cold when we arrived quite late in the evening. Had to turn on an electric heater but that takes time to take effect. Would be bette if this had been turned on before our arrival. The room was noisy on account of the rain and the water fountain outside which could perhaps be turned off at night. Staff were very helpful in trying to book a taxi for the morning. The tap in the bathroom was hanging off.

Amazing service, fantastic bath in bedroom. Lovely food and drinks. Salsa dancing night was great.

Room was clean and comfortable. Not as shown on website.