We came to NYC for 2 nights to go to a Yankees game. We arrived very late the first night and the staff was very kind and helpful getting us to our room quickly. The suite was beautiful and elegant amenities. My boys got a kick out of the Boudet as did I the warmer on the toilet seat;) Bed was very plush. I usually do not sleep well in hotels because of the pillows and mattress but slept soundly each night. My husband loved the large two headed shower. Breakfast was delightful in the restaurant. The location to central Park was convenient and when we returned from a tour we were greeted with waters at the door. The only negative was the cost of breakfast. We purchased 3 breakfast plates and beverages and the bill was $225. I expected a higher cost but not that high.

i like

very good

Very camfatable

Expensive but worth it. Two adults & 2 younger kids. We got a one bedroom suite that was HUGE. Most of the reasonably priced rooms in the city are the size of shoe boxes. NOTE: though they list that the room sleeps 4 , it doesn’t without rollaways. But the rooms are so big that the rollaways fit no problem. Bed was comfy. Room was quiet-never heard neighbors above, below, or to the sides. Usual NYC noise on the street at all hours but not bad with a white noise machine. Ask for a higher floor if you want to be as quiet as possible. Nespresso machine in room was a nice way to start the day. Pool was a great kid perk. Hotel was convenient to subway and other walking destinations.

Beautiful hotel , amazing location , one block from Central Park. Great service ! Will stay again

I rarely take the time to leave a review but for the Park Hyatt NYC, I will. In the span of almost 15-20 years visiting NYC, I have stayed in many luxury hotels and only thought I found great places. On a whim, I told my husband in February that I wanted to stay at the Park Hyatt because I had considered throwing an anniversary event at this property. Needless to say, we were blown away by this professional yet courteous establishment. They offer assistance with kindness without the pretentious air. Kudos to the property and the staff for achieving that. As Expedia Platinum members, we were upgraded both times to a beautiful room with gorgeous modern decor and city views. We just loved our stay! So when we came back for a work lecture I had this last month, I, of course, stayed at the Park Hyatt NYC again. We will likely always choose this hotel in moving forward. Great location and in walking distance of some of the best restaurants and Central Park. Very walkable to Broadway without all the noise of Times Square. Highly recommend! Thank you, Park Hyatt for giving us a whole new experience of NYC from a frequently visiting couple!

This hotel has become my favorite in NY. This was the 4th time I used it.

Parking was expensive

Staffs are very nice but you can hear the noise of traffics.

The hotel location, ambiance, finishes, and design are amazing. The staff were very helpful and pleasant.

We had a wonderful stay for the weekend. Enjoyed attentive and friendly service from every employee of the hotel.

Nice property. Rooms are eh. Not better than the other 5 stars properties you can find for half price. Not comparable to other hotels that are same price league.

Horrible personality. Horrible customer service

Park Hyatt NYC has quickly moved up as our favorite hotel near Central Park and we will definitely choose to stay here in the future! When we got to the hotel, we not only received an early check in but got the choice to upgrade for $50 a night to a much larger room with a great city view! Staff were kind, accommodating, and the rooms are beautifully appointed with a modern, chic feel. We were here to watch a comedy show at Radio City Music Hall and it was a quick 5-7 minute walk there. Thank you, Park Hyatt NYC, for a memorable short three day stay! We will be back to visit!

This hotel is simply amazing!

The staff are acting like you are in the Motel and not 5 star hotel Lili didn't let me to check in until she frost me to buy an upgrade it is disgusting. never going there again.

Excellent service hope to be back

This was our first stay at the Hyatt. It was comfortable and well appointed. The neighborhood is excellent. One block to Central Park, two blocks to high end shopping and walking distance to Times Sq. One block to subway stop. Good room service for breakfast. Amiable front desk and bell service. Good value for the area. Will return

I requested something special or least acknowledgment of a birthday. They exceeded the expectations of the person with the birthday.

You never gonna complain about it! This place is awesome they have all that you need I’ll be back for sure

service is very good

Perfect

The pictures dont do the rooms justice, its gorgeous. It has a full refrigerator & 2 closets. The bathroom has heated floors & the curtains/sheers are electric, controlled by a light switch. I wasnt expecting it to as nice as it was. If youre sensitive to city sounds I would ask for a room away from the street b/c it can get loud.

Simply spectacular.

Impeccable staff

A very high end hotel well located with elegant design and excellent facilities

I loved this hotel and will be back!! So pretty and friendly The spa and hot tub and steam room were amazing. Amazing gym with peloton equipment and chilled towels. Staff soooo friendly. Best hotel I have stayed in in nyc!

Fantastic staff, beautiful rooms and the best room service I ever had !!

Fabulous hotel - celebration of a significant birthday. My new go to NYC hotel.

Perfect location. Staff was amazing.

Incredible location with great bathrooms.