The jacuzzi was not cleaned properly but everything else was great

Jacuzzi was dirty but everything else was great

Refrigerator

Its a good place to stay everything is closed to walk.

Romy rooms

Windows are terrible, shake and make loud noises all night, could not sleep

Much better stay than previous times. The bath’s shower head provided an adequate supply of hot water. Room service was reasonably priced, with quick delivery and good quality.

Stayed for several days around Christmas time and the area was super safe. The plaza fundadores right across the street was decorated beautiful and had a ice skating rink. Parking at hotel was included but is actually a public parking garage next door. Due to popular area, there were often times I had to wait in line to get into the already full parking.

I love the location. You can walk for sightseeing, shopping and eating. Plenty of food and drinks close by. Staff is nice and hotel is very clean.

Both beds are in need of replacement, each squeaking to the point where even minimal movement kept us awake. As your records will show, we were guests in #514.

Thank you for your service

Large, nice clean rooms

The hotel is located downtown on a busy street close to all the main plazas. It needs a little TLC, the hallway carpets were stained on our floor. the room had tile so that was good.

Now I get the name. Room windows are floor to ceiling, wall to wall, with great views of the city. My room on the northside directly overlooked the path of the Good Friday procession, which I had come to see. I didn't know at the time that my room was right where I wanted to be. If you are going for the Good Friday procession, this is the place to stay. Also, the windows open, which is amazing, and you can get all the sound, etc. The downside: it was loud. Bring ear plugs. The music on the plaza de fundadores was loud till late on Easter weekend. Another downside: good luck getting out during the procession; I did it but it was an adventure. Also convenient, there is a small convenience store a half block away, and two pharmacies (one 24-hour) a walkable half mile away

Great location and friendly staff.

Very clean hotel, quietness, beautiful downtown

The hotel is very convenient but has gone down in service and amenities. There were no hand towels, no blankets, no glasses for water, no English stations on TV and no one to help with suitcases (only certain hours). We have stayed at this hotel in the past. It has really deteriorated. It is in dire need of upgrades instead of patch jobs, esp the bathrooms. Sad.

The bathrooms can use some remodeling

Staff was super friendly and accommodating, cleaning crew did an amazing job everyday at straightening the room.

Everything

Solo sales del hotel y encuentras de todo, no necesitas carro, perfecta ubicación del hotel

The location of Hotel Panorama is excellent!

Good location.great price, friendly staff

Staff very nice and helping.

Love the location and closiness to the plaza and different churches

Great location, remodeled hotel; very clean and friendly staff

Localizado en el centro historico cercas de todo comida monumentos museos tiendas si muy recomendable todo a unos cuantos pasos.

Located in historic city center. Convenient to walk to most sights

Location, location, location! Best hotel within walking distance to many park and restaurants and food vendors. Clean, friendly staffs, good restaurant in the hotel for breakfast. Very nice stay every time we go to SLP.

Rooms snd bsthrooms are spacious. Staff sre welcoming and extremely obliging and helpful to travellers

great location services

overall great... took quite some time the check-in