The bedroom was small but had a lovely view from the bathroom window and balcony. Breakfast was delicious and staff were friendly. It was disappointing that the room was hot and stuffy even with air-conditioning on (temp 24.5 degrees). We opened the balcony doors which helped however let insects in. It was also disappointing for the price that parking was a few minutes walk from property.

Amazing family hotel.

Nice place to stay - town & hotel as well. Very comfortable room, cleaning daily, tasty breakfast at romantic terrace, very kind and helpful staff. Recomend for next travellers. Convenient point for visit surrounding historical destinations

Small unique hotel. Pietro was a friendly host. The lady who served breakfast was great, eggs cooked to order and good choice from buffet. Nice terrace with super view to have breakfast on. We ate one night at the associated wine bar across the road and both food and service were brilliant.

Nice hotel with very kind and friendly owner. The rooms were very nice, spacious with good standard and excellent bed. The downside was that the air conditioning was far too weak to give a good indoor climate. When we arrived it was 35 C outside and around 27-28 C in the room. We were offered to change to a room on the ground floor which was cooler, but it was still too warm. There was some kind of air conditioning, but too weak. Breakfast was good.

The hotel is located in a nice town. Room is nice with an awesome scenic view. The breakfast is good and have cook to order egg. The only downside is the air condition can be colder.

We loved our stay here! The owners were very welcoming from the beginning to the end. The room was cute, quiet, and clean. There was an excellent view from our room and the terrace. She recommended a restaurant near by which was amazing. Their breakfast was beautiful and the owners were there and explained some of the culture and surroundings.

Pietro and his lovely wife were gracious and generous hosts at this wonderful lodging. We felt as is we were guests of personal friends in this beautiful. Our most spacious and comfortable room had two large windows that opened to a wide and unforgettable views of a classic Tuscan hillside; beautiful! We highly recommend!!

Very friendly family operated hotel. The hotel keeper personally grabbed our bags our trunk and carried these swiftly into our room so fast we hardly couldn’t blink. He even went with me in the car to find a parking space. Hotel is freshly renovated in a classical fashion to keep the antique flair. Opposite of the hotel You can find the enoteca ill salotto, which is also operated by the same family and is also worthy a visit. I can absolutely recommend this hotel and its venue

Excellent customer service, beautiful room and view to the mountains, tasty breakfast! Overall an amazing experience

The owner of the property was very much involved. The staff is polite and very helpful. The cooked to order eggs were delicious. We received a free wine tasting at the owners Enoteca across the street. Our room had a balcony with a fantastic view. The only negative was the water for the shower did not get hot enough for us.

Excellent location, terrific breakfast (bonus: terrace with a view), owners ready to give advice on the area (bonus: their wine shop across the street). Will definitely return.

Wonderful service. The hotel is located on an old neighborhood street with charm and style. You feel a part of the neighborhood. The room was comfortable and quite but had several issues- the toilet tank leaked, leaving a smell in the bathroom; absolutely NO hot water for showers; the floor heating system did not control well leaving the room either too hot or too cold.

Very clean, spacious and stunning views. Internet very spotty and air conditioning was down.

The owners, Pietro and Heike, are gracious and attentive hosts and their staff are wonderful. The location is very near the historic center but it's very uncrowded. We were there a week and felt like we were living in a local neighborhood, not a tourist zone. Parking is free but a bit of a hike. Breakfast was delightful with an exceptional veranda view.

Charming city that serves as a good station to explore Tuscany. The property is set in the old town, very beautiful and perched high above the rest of the city. We arrived late and had to wait a bit for someone to show up. The owner is very nice and helpful. They own a wine shop across the street. Breakfast is superb with a great Tuscan view. There are no major issues with the hotel, we just do not think it is as deserving of the high ratings it gets on here. The AC is centrally controlled, and our room was frequently very hot. We slept with the windows open, cooling things off, but faced the street and had some noise. The lights in the hallways are supposedly motion activated, but required constant manual engagement to avoid complete darkness. The room, although on the small side, was adequate. The bathroom is a bit cramped, but was fine. Parking was difficult at night, and we ended up leaving the car fairly far away one night. Staff very helpful at setting up day trip itineraries for the region.

Excellent service, clean and spacious room. Great recommendations on what to do in the surrounding areas and best times of day to visit to avoid excessive tour groups

What a wonderful place! The people, the hotel, the views all were simply incredible. Since coming here, we have already talked about wanting to come back and enjoy this special place again. The hotel is large enough to know you're in a hotel (as opposed to farmhouse or something like that) but intimate enough to be relaxing and peaceful.

Perhaps the best hotel experience we have ever had. Completely outstanding. The view was breathtaking

Had an amazing stay at palazzo pacini. The owner, Piedro, was very friendly and welcoming. We felt at home right away. Breakfast was of high quality too. We will definitely be coming back!

AMAZING!!!! Pietro and Margherita run an excellent establishment. From the moment you walk in, the both of them and all of their staff make you feel right at home. Margherita is especially excellent at planning day trips, highly recommend talking to her about any ideas you have, she will be certain to give you great info on what to see or how to get there. The town is great to wander around and if you have a car, excellent for day trips. They have a delicious breakfast and Pietro’s wine shop is a gem! Our room was exactly as pictured with amazing views of the hills, we did stay in the attic, so it got a bit warm, but nonetheless our favourite stay in Italy.

AMAZING!!!! Pietro and Margherita run an excellent establishment. From the moment you walk in, the both of them and all of their staff make you feel right at home. Margherita is especially excellent at planning day trips, highly recommend talking to her about any ideas you have, she will be certain to give you great info on what to see or how to get there. The town is great to wander around and if you have a car, excellent for day trips. They have a delicious breakfast and Pietro’s wine shop is a gem! Our room was exactly as pictured with amazing views of the hills, we did stay in the attic, so it got a bit warm, but nonetheless our favourite stay in Italy.

An absolutely amazing place with fantastic customer service. Loved it.

Beautiful and so charming; our little Villa in Siena. This was our favorite spot all over Italy. Amazing view from our window, so comfortable, delicious breakfast with specially cooked eggs and homemade yogurt, out on the balcony! Beautiful and great staff!!

We arrived and had a very friendly welcome which lasted throughout our stay. The room was beautiful, spotless and comfortable. Breakfast was amazing and kept us going for the day. The view from the breakfast lounge and outside area was amazing and made breakfast a memory. We felt so welcome we spent part of an evening drinking in this area (the drink was also from the owners shop across the road). We also booked another night. Our thanks to the owners who clearly love entertaining. ps we are not connected to the hotel in any way. Although marked down by visitors for not having a car park we were able to drop off the luggage and park the car nearby. The obvious advantage being that traffic noise is limited.

This is a wonderful place to stay in a beautiful town. We were in the suite which was one of the largest rooms I have ever stayed in with a bathroom that had to be seen to be believed. Parking was very easy which is not always the case in Italy!