Nice hotel and breakfast excellent.

It is good and convenient to stay.

No air conditioning. No elevator. Not accessible at all. Smelled of cigarettes, but the beds were fairly comfortable. The porridge was excellent. Staff were kindly.

Room I was put in was in a separate part of the building at the back walls were not sound proof in the slightest first night guy had his tv on full blast and could hear every conversation then on the second night someone came back late and again could hear everything not a very good sleep could genuinely hear the people snoring in the other room terrible sleep

Great staff and breakfast Rooms need modernising

Good overnight last minute accommodation as working away

Im giving 5 stars for each component to the review. The hotel is welcoming, nicely decorated and staff wonderful and hard working. Our room was immaculate and very nice, a little older looking and wee bit dark, other than that, no complaints. New comfortable beds, fresh bed white linen, extra blankets in the wardrobe for thoe cold nights. Theres a radiator we had to switch on but once on the room was so cozy. Theres flat screen tv with LOADS of channels, mirror, desk and chair, your refreshments tea/coffee/hot chocolate, condiments and a few pre packed bickies! Iron and board, also hairdryer. The ensuite was bright, tiled and very clean with a shower cubicle. A good size sink and toilet, narrow glass shelf with complimentary shower gel etc. My only gripe was I had nowhere to place my clothes etc, theres no shelf,hooks or anywhere for this. The price of the room included a wholesome breakfast and pre ordered porridge made with milk! The breakfast was buffet style and absolutely adequate for everyone with cereals, yoghurt, full scottish, toast and jams etc. I will return here.

very handy for my weekend trip would stay again

Amazing staff and clean/warm accomodation Especially loved their attention to detail with bathroom amenities and tea / coffee Breakfast included in the morning was also a bonus and very much appreciated

Convenient and clean. The bedrooms in this property are functional as are the bathrooms. However, bathrooms are very dated & could do with a facelift. The room amenities are as expected. Kettle (with small amount of limescale) teas/coffees (lovely hot chocolate) & some standard rather dull biscuits; but it is the thought that counts. A missed opportunity here not offering local [Scottish] fare. Small, but scrupulously clean, bed. In this day & age when we are all so used to Kingsize, suddenly encountering a "double" is a shock and makes it seem even smaller. The room could easily take a Kingsize. The shower pressure was decent, but the cubicle was again quite small (albeit standard size). If one was larger, it would have been a struggle. The breakfast on this occasion was not as good as during previous visits (when it had been fabulous). Some of the items on the hot buffet appeared to have been there too long & dried out (particularly the bacon and haggis) & the fried eggs were congealed. Requests for new eggs were met with reluctance. The breakfast staff were not entirely interested in assisting guests proactively. I observed that questions & requests were met with rather sullen responses & disinclination. A member of staff (manager or owner?) was lounging on a sofa adjacent to the bar during check-in (late evening) & again on check-out (mid morning). This made one feel slightly uneasy & scrutinised, or perhaps they do not entirely trust their staff.

Rob who was on duty was very welcoming and friendly.The breakfast is the best ive had in a hote

Comfortable, clean and well-sited property. My room was quiet, comfortably heated, well appointed and clean and I was able to work in it without adjacent noise. A very good plentiful self-service breakfast was available in the morning. The Caledonian Hotel ticked all my boxes.

Large comfortable room was a bit disappointed the restaurant wasn't open so no food available for the evening.

Good breakfast, friendly staff.

Very friendly and efficient staff. Excellent breakfast. Quiet and comfortable room although took a while to cool down once I shut the curtains and opened the windows. Perhaps the staff could do this in advance in hot days? Bathroom was old but functional. Easy onsite parking.

I liked the peace and quiet . Staff were excellent, very helpful and polite. Hotel itself is very tired. Could do with a revamp. Shower was terrible, hot one minute and cold the next. Should invest in electric ones. Shower head was falling apart. Beds were very comfy. Parts of the curtains were broken. Poor signal on the tv. Picture kept breaking up. If these problems were sorted. The hotel would be a loverly place to stay. Sad really because I really enjoyed staying there apart from the problems I started.

Our room was adequate, with a comfortable bed. The ensuite facility was rather 1970s and in need of refurbishment. The buffet breakfast was overcooked and dry. Nobody was on Reception at check-out time. The general feel was of a hotel that was going to seed, with not enough staff (apart from in the breakfast room).

Comfortable well run hotel which i would return to

Comfortable clean spacious rooms. Good value for money. Breakfast great.

Pleasant, no hassle hotel which was fine for a weekend break in Dumfries. Staff were very helpful and pleasant and the breakfast was good. You get your own key to get in and out of the hotel as after 9pm there are no staff around. Could be a plus for some...

Overnight stay, was very good for a 3 star hotel.

Comfy bed and quiet I would recommend to others to go there 😊

Very good stay, staff were very helpful, breakfast very good good value for money, would stay there again given the chance.

From booking in to leaving all the staff were great very friendly and helpful. telling me were i could get dinner helping me book a taxi to go out on the Saturday night and housekeeping making sure the room was at its best

Overall good, nice touch to supply takeaway breakfast as we were leaving before breakfast served

Value for money needs some modernisation

Had a great stay at this hotel,will definitely be back,one minor,problem ,small cup of tea at breakfast,had to keep asking staff for top up,which takes her away from other duties,surely pot of tea is best at breakfast.

Good hotel. Clean, comfortable, good service. Short walk into town.

I was so disappointed this was my 1st night away from my new baby and had been hoping to get a nights sleep. Beds were HORRENDOUS so so uncomfortable like bricks. Staff were friendly and welcoming. Room was clean. Breakfast was nice.

Property had a good location around 10 minutes walk from the centre. The bedroom was tired looking. The carpets very worn and didn't quite reach the end of the room. The bed really creaked loudly every time you moved. The bathroom very outdated and it had a funny smell which didn't go even leaving the extractor on. Breakfast started well. Then it went down hill. Vegi sausages an option which was great. My partner had a tiny piece of glass in his food and then the waitress came out and said it must have been from some sort of packaging only to then return and say it was rock salt. Which we definitely did not agree with as one can tell the difference between glass and salt.

Advertised on Hotels.com that I could "pay at hotel" and had this in email conformation. However when we turned up and phoned the number on the desk to check in we were told the card had been declined 3 days ago and they don't take payment at the hotel. Cobwebs hanging from the ceiling to nearly the top of the headboard. The breakfast was fab and the serving staff were lovely. Great location. Shower was either roasting or freezing - no in between. Social distancing measures were on point.

Excellent price. Clean and tidy and lovely staff. Easy to find