Close to train station

Excellent service. Friendly staff. Multilingual. I would rate cleanliness as 8 out of 10. Dinner and breakfast service was excellent. Onsen would be 10 out of 10 if there’s an outdoor option.

It was a memorable stay for our family. The property is charming and conveniently located near bus tops and train station. The best part of our stay was the staff. Everyone was very welcoming and courteous. We love our grandmother attendant. She was taking good care of us during our stay. She offered to take our family photos after the first dinner was setup in our room and she has a lovely personality. We were constrained by the language barriers but we use gestures to communicate which worked out well. The meals were incredible and they were a work of art. We were spoiled and we will remember the wonderful experience we had at Yaeikan for years to come. I can’t wait to return again.

Both private and public onsen options. Dinner and breakfast were very tasty. Futons very comfortable and very friendly service. Our a/c struggled a little to keep up with the hot humid weather, but otherwise excellent stay

Loved the experience

Property conveniently located near points for public transportation. Staff especially attentive to customer.

Great Yaeikan, the room was excellent and the staff extra attentive and great. Very nice staff throughout the facility. Private onsen was amazing. Dinner experience in the room was incredible with the staff serving the dishes as well. Would recommend and will come back for sure.

Nice, traditional Japanese accommodations and service. Set menus for each meal, served in the rooms.

It was an amazing stay! Our family had a wonderful time. Thank you so much everyone!

Meals served in your room.

Very nice traditional ryokan! Our room had a private Onsen located within it, which was very nice. We had meals served to us in our room which consisted of traditional Japanese meals. Very nice staff. Close to the main shopping street and train station. Beautiful area.

We stayed at this ryokan for 2 days, and we really like it, especial the onsen and the lady was introduce us to the room, and service us the dinner and breakfast, I forgot to ask her name, we like her so much, we hope she have a good health and happy in her life and her job, we will come back to visit her later. The ryokan is old but quite nice, and clean. It is close to the train station, and close to the shopping street. We was enjoy there for the last 2 days in Japan. The food is good, first time in my life have a lot of sashimi like that time, I will keep it in my memory. I hope I can come back to there soon.

This is an amazing place that allows you to experience traditional Japanese culture! I had an Onsen bath while listening to the rain. I had a traditional dinner and breakfast and slept on a tatami! It was incredible! People at this place are kind, gentle and helpful! Highly recommend!

Yaeikan is an amazing place that allows you to experience traditional Japanese culture! I had an Onsen bath while listening to the rain. I had a traditional dinner and breakfast and slept on a tatami! It was incredible! People at this place are kind, gentle and helpful! Highly recommend!

The kaiseki dinner and breakfast were the stars of the show. The authentic traditional Japanese inn (ryokan) was very evident in the room and the building's ageless architecture. Although it shows its age, it does so in authenticity, you cannot manufacture the feel and timelessness of Japanese culture. The essence of it is mainly the service, efficient, respectful and loving. Our hostess took care to make us comfortable , well fed, and well informed. With her broken english, she conveyed warmth and excitement as she must have with the many many guests that have come through this classic ryokan. Highly recommended if you're looking for a real ryokan experience in Hakone.

Excellent services and amazing private onsen experience!

Wonderful experience!

SUGOI! Amazing service.

This Ryokan was very nice! The onsen was very relaxing, I recommend trying the public bath even if you have a private one. The food was very traditional.

The seasonal food is very good (and quite a lot!) The property has this great rustic feel that I really enjoyed.

Overall we enjoyed our stay at this hotel. Dinner was served at 6pm which we initially thought was a bit early but there were so many courses it took us ages to eat! Can’t fault the amount of food and despite us both being big eaters, we couldn’t finish it all. The beds were also surprisingly comfortable and breakfast was also big. Some points for improvement given the price: (i) 3pm check in and 10am check out is one of the tightest times we’ve had across our stay (ii) not much choice for dinner time nor 30 minute private onsen (iii) the table in our room was quite damaged and could do with a repaint on the edges. Only something minor but given there was only the table and two chairs in the room to begin with, it really stood out (iv) room was smaller than expected.

Our first stay at a traditional Ryokan and it was wonderful, a complete wind down from our 3 days in Tokyo! The private onsen which we reserved at check in was wonderful! And then we had the Kaiseki dinner and breakfast in our room which was a wonderful experience! Staff were all so friendly and accommodating when we left our back before departing for some more site seeing after check out! Highly recommend this ryokan if you are heading to Hakone!

The staff were very accommodating and friendly. The location was easily accessible from the station, and there were several bus stops nearby to explore the surrounding area.

Wonderful!

The onsen and food was lovely - exactly what I was hoping for. However the combination of renovations meaning we looked out into construction, wet carpet in the corridor and walking past all the back of house operations took away from the experience. The front desk staff and the lady who delivered the food were lovely however the other staff were very brusque - I felt like we were in trouble or a nuisance.

The location is quiet & peaceful

A small traditional ryokan that is so full of charms! Easy walking distance from station. Room is more spacious than expected. Kaiseiki dinner and breakfast are superb! Staff are really nice and helpful. Maybe not the best but definitely one of the loveliest ryokan experiences I've had. Thank you.

Loved the dinner and breakfast in room. Fantastic service and very relaxing.

It was so near to Hakone Yumoto station, which is very convenient for us. Other than having some small shops nearby, the dinner and breakfast spread served were quite a feast. Like it that there is a variety of onsen baths there, both outdoor and indoor. Great service as well.

I like the traditional dining and service but building is too old and dark such as a ghost house.

One of the best experiences in Japan!

This ryokan is in a 100 year old building! Staff and service was amazing and the food was presented like works of art, tapas style.