Benci House is a small boutique inn with only four rooms. Rooms are very modern with high end furnishings. Maria, the inn manager is very service oriented. The inn has a balcony where you can have cocktails at night (BYOB). The location is also ideal near Santa Croce.

The accommodation is located at the eastern edge of the city's historic centre. It's a 25 min. walk to the central station and a 10 min. walk to do Dome. There are lots of good restaurants nearby, e.g. in Via Torta, and excellent ice cream shops, e.g. Gelateria dei Neri in Via dei Neri. To reach the apartments from the airport you can take the bus to central station and switch to a mini bus to benci, which may take up to one and a half hours altogether. So we chose to go by taxi which took us 25 minutes. As Benci house is rather a serviced apartment accommodation than a hotel, there is no reception desk. The staff contacted us in advance to set a date for checkin. The room was one of the most stylish and though one of the most comfortable we ever had. It was very clean and very new. The breakfast which was included was served in a bar on the ground floor of the adjacent building. It seemed that it was not well defined what exactly was included in the booked breakfast. For freshly squeezed orange juice you had to be lucky, the contingent of oranges was limited to a few per day and if you didn't pay attention orange juice from the supermarket sneaked in. Black tea was also out of stack after I had the chance to be served the last teabag on day one. Personnel was very nice and helpful whenever asked.

Booked for 2 nights. Stayed for 1. They moved us the second day to another hotel. They told us that is even better, but was a fraud. I imagine they overbooked (in Italy they do this often). When moved to the other hotel, i called them to ask for another hotel. The answer I got was disappointing: "sorry there is nothing we can do..." They didi not give us the room I had booked, but passed us from 2 other rooms first. I had to fight to get the room I had booked. After they moved us to the other hotel, and their indifference, i got ungry, and all they had to say was that I could not behave! (That was their trick to avoid their responsibilities)

Booked for 2 nights. Stayed for 1. They moved us the second day to another hotel. They told us that is even better, but was a fraud. I imagine they overbooked (in Italy they do this often). When moved to the other hotel, i called them to ask for another hotel. The answer I got was disappointing: sorry there is nothing we can do...They didi not give us the room I had booked, but passed us from 2 other rooms first. I had to fight to get the room I had booked. After they moved us to the other hotel, and their indifference, i got ungry, and all they had to say was that I could not behave! (That was their trick to avoid their responsibilities)

Great location and it looks just like the photos! Our room smelled like smoke so that was the only downfall. Staff super friendly and it was very quiet (yay!). Only 4 rooms which was really nice! Would stay again.

Stayed at Benci for 2 nights.Room was very cozy,clean,nicely decorated with a very comfortable bed.It is well located in the city center close to everything, from shopping areas,restaurants to main squares and attractions.Parking is difficult to find in the area and you will have to pay a range of 20 to 35 euros per day.Sofia the owner has a contract with a local guy who comes and pick your car up upon request and brings it back when asked.That was very convenient for us although a bit expensive(35 euros/day).Breakfast which was served in the cafeteria downstairs was quite decent.We would definitely stay there again!

Benci House is a beautiful boutique hotel in a perfect location. The rooms are beautifully appointed and the details of the woodwork are incredible. The bed is very comfortable. Perfect amenities. We really enjoyed our stay there and will definitely be back. Thanks for a great trip!

Very good value for money. Extremely well situated in the town center. A bit less is the room insonorisation.