Lovely building ,very quiet we had a junior suite which was very spacious and cleaned every day We really enjoyed our stay the location was great for exploring Sofia Only downside was one day the breakfast was cold and we had sour milk but they rectified this very quickly

Generally happy with our choice. We had been thinking it was the Coop horel - but it's seemed to be actually the Co-Op as they had pictures of the Rochdale Pioneers from the 18th century in the bedroom corridors. Aircon in our room seemed unavailable, both us and our frields seemed to have a choice of 'heat' or 'fan' (couldn't detect a difference on any 'fan' settings) and it was too noisy to open the window - lucily it wasn't really hot while we were there. Great to have a kettle and the breakfast was a bit hit and miss (they would heat one ban-marie (eggs) but not the other one (bacon etc). Lots of amenities in the room and products (although be very careful with the shaving kit!). Shower pressure was fabulous. Good location near the cathederal and mini market accross the road is well stocked. Bed was comfy and we were given another pillow (one in the cupobard had no pillowcase). Strange not to have a bar but you in the heart of a capital city so it was not an issue. Overall would probably stay again. Pictures (which confusted our friends in a different hotel) show a monerlithic modern glass fronted hotel - bit it's actually the 6 story period building in the foreground and the big building maybe offices etc.

One night, simple, restful stay — exactly what I needed! Lots of amenities in the room!

The hotel is nicely equipped with all amenities you can want, the area is awful.

Excellent

Nice room, comfortable well equipped, probably alittle bit noise due to traffic (we were at the second floor); nice reception and breakfast; to be enlarge the shower protection; nice position close to the city center

Had a great stay. Very nice and clean hotel. Breakfast was delicious and bus stop right infront of hotel. Would definitely stay again.

Great Hotel, not perfectly central, but still ok locationwise. Very professional staff. Breakfast and wellness were included for me.

Very clean

A very comfortable stay. The breakfast was really good and set us up for the day.

It was extremely accommodating

Nice staff, nice structure, convenient location

Nice staff, nice and clean hotel

I enjoyed the stay in the hotel.

Very centrally located, still in a quiet neighbourhood which felt very safe. The room was impeccable, as were the facilities. Nice gym.

Very nice and very clean hotel.

Great location close to restaurants, shopping, historical places, galleries. Friendly staff and they offer parking. Have stayed here before and will do so on future trips.

Welcoming

Good location. Friendly staff. Spacious room. Would recommend

Very outdated hotel. Service far from being client oriented…….

Staff were really nice and helpful. Very clean, a little dated but good price.

First the positives: The COOP hotel is in a fantastic location in the heart of Sofia. Everything was walkable. The breakfast buffet was nice and offered a lot of selection. We had complementary small bottles of water in our room daily. The room is spacious and well laid out. The hotel felt safe and the area around the hotel also felt safe. The hotel has a fantastic sauna and locker facilities. (Seriously - book the sauna if you stay here!) Then the negatives: I tried to reach out to the hotel before my stay to arrange taxi service from the train station. They never replied. Nor did they apologize for failing to reply. The room temperature averaged 27 degrees. I called the front desk due to the discomfortable heat in the room. Twice they told me they would turn on the AC to cool the room, the third time they told me that all they have it heat and the fourth time they told me that there was nothing they could do. With my window wide open the room cooled, but then I couldn't sleep from the noise of traffic. Speaking of sleep, the bed was terribly uncomfortable and the bedding was scratchy. Between the heat, the hard mattress and the scratchy bedding, I could not sleep well. The room had a deep soaking tub and a shower head in the tub. There was no curtain and just a small glass wall near the shower head. The shower was powerful. So powerful that whenever we took showers we had lakes all over the bathroom floor. The small glass wall was too small and insufficient.

I will stay again for next visit. Staff is very friend.

Centrally located, exc2ll2nt amenities, incredible breakfast, helpful, friendly staff, especially Alexandra at the front desk. I stayed from 10/31/2022 to 11/6/2022.

Good breakfast and very comfy bed and pillows.

Was nice confutable hotel good service, clean

Conenient walk into the centre of town.

The rooms are nice with contemporary furniture , comfortable bedding, and all the amenities you expect from a 4-star hotel: the hotel rooms are fully carpeted though, bear it in mind if you don't like it. The staff is cordial and genuinely helpful. The quality of the breakfast is good enough with both salty and sweet options, although the choices are somewhat limited and at times the staff seems to struggle to keep up with the service when the breakfast room is at full capacity.

Nice hotel in the downtown area. Our double room was nice and spacious. There was an issue with the drainage but hotel personnel resolved same day. Hotel is very close to lots of historical places and great restaurants. We were able to walk for lunch or dinner every day. Definitely will book again for future trips.

Your Door system is not well, my keycard lost Data evryday, but the rest was perfect

This hotel had the largest bathtub I have ever seen. It was wonderful. Very accommodating staff!

the staff was really nice and helpfull.