The property suffers from being too close to the beach. The beach is dirty, filthy, smelly and and full of waste. The stench can be smelled in the rooms. The second issue with this hotel is that it-s in desperate need of a renovation. doors not working, woodworks frames are chipped and look like about to fall of, floors looks tired, paintings looks ordinary and sorry. The 3rd issue is staff moral, apart from one or two staffs that were helpful, the rest especially during morning breakfast in the restaurants looks completely uninterested in their job or customers, they just ignore you and play on their phone while you have to approach and ask them for the basics. Housekeeping knocks on your room door at 8am while you're fast asleep and keep knocking until you wakeup and tell them to come back later. basic "Do Not Disburb" notice cards is not available in the room to allow you put on the external of the door to prevent this from happening. If you order room service from the room, the restaurant downstairs will respond but their menu is rubbish. To have food from the top (5th) floor restaurant, you have to go upstairs, make the order physically then return to your room. when they bring it to your room it's the food tray will travel on someone's shoulder "openned" all the way. No matter how much I complain that it's not hygienic the bring food to my food without any protective covering on the tray, the staff just look at me as if I'm talking gibberish, walk away. A nightmare

Loved the location, and great staff. A nice boutique hotel, but not the right place if you're looking for a quiet stay.

Not clean. Check in agent on day 1 was very unpleasant. Changed rooms multiple times and the last one was not clean. Sheets were stained, towels were stained. Roaches. Would not recommend. Nice facility but terrible run down.

Great place to stay.

The Manager’s customer service was terrible - during check - in at hotel, I requested for a sea view room, receptionist nicely informed me that rooms will be available by the 2nd day but I need to talk to the manager. Unfortunately, when I spoke with the manager he said because I booked with Expedia it won’t be possible. I told him that I am only requesting for a sea view and if it needs any additional payment as upgrade then I can pay. He walked away without responding which I think was rude. As manager I was expecting much from him in terms of customer service.

Lost power many time, we were stuck in the elevator because of it. Otherwise a good stay

Property was not well kept, I had to move to three different rooms before I settled to the third room. Stayed at this property for 9 days and half of those days, elevator was not working. I was on the 4th floor with bad knees so you can imagine. The shower and sink water was dirty (red coloration and taste like acid). Bathroom and room smells terribly. Staffs at the front desk and restaurant were very nice and accommodating but the facility service and cleanliness is poor.

I really like it.