Heywood Spa Hotel was excellent! The amenities it offered were great too. There are some areas like our bathroom that clearly need some work. Staff were very friendly and accommodating. Note, make sure to inform the front desk if you are dining in as it gets busy in the restaurant.

Very pleased with this hotel staff were so friendly and very helpful the food was spot on lots of choice i would definitely stay again it was so relaxing every thing in the hotel was spotless definitely a 5 star thankyou so much for a lovely stay

This hotel is not convenient to the downtown and beaches. Yes it is walkable with lots of hills and traffic. You would not want to walk back and forth.

Lovely hotel and really nice staff. Highly recommend

Staff were friendly and helpful when approached. Room was spacious and the breakfast offered plenty of choices.

Great stay. Really good facilities enjoyed by all the family. Food in the hotel was top drawer and staff couldn't do enough to make the stay as comfortable as possible.

The staff were phenomenal. It really made the difference and made our stay so enjoyable. Lovely hotel and cleanliness levels were excellent. Pool was great too.

Great stay

Excellent overnight stay staff were amazing so friendly food was first class pool was excellent as well with a new outdoor hot tub fantastic all round will be going again

Loved the pool, sauna and hot tub - very relaxing. Staff at breakfast particularly effective with dietary requirements. Lovely quiet bedroom. Walk into town centre about 20 minutes.

Booked in and on first entrance to the room it was like walking into an ice box. Point to note for owners, if the room is going to be used then at least put the heating on low so there is some warmth when a customer walks in. Pool and sauna was nice although we never used it due to being too tired in the morning. The food. This is where it grinds my gears. If you pay £150 for one nights stay (breakfast included) then why is the food so ridiculously overpriced for an evening meal? Everything on the table pointed towards being sourced from Castell Howell, so why was everything overpriced? £22 for a meal? £10 for desserts? £4.75 for garlic bread? All in all, I paid £98 for a full meal for two with one glass of wine each. Was it cooked by a Michelin star chef or something? There was no signs to suggest otherwise, so I do not understand how they can price it that high. Morning breakfast was ok. We had a coffee each prior to breakfast arriving, then another while having breakfast. I then asked for another as I would have liked one after breakfast. I asked the waiter then waited, and waited. Nothing came, so we headed back to the room to pack as we had a four hour journey ahead. All in all it was an ok stay. Room was nice as was the building and amenities themselves. I wouldn't come again, just on the basis that the food is in my view very overpriced. All in all £250 for a nights stay for two with an evening meal? In this financial climate, was it worth it?

We really enjoyed our stay at the hotel, taking advantage of the pool area and the breakfasts. The staff were really great - very friendly and helpful. Walking distance into Tenby centre, although there were a couple of steepish inclines.

What a fantastic beautiful hotel, staff are really friendly and welcoming. The rooms are at a very high standard and meets beyond expectations the restaurant and spar was absolutely stunning. We checked out this morning and already booked to stay there again in August. Perfect location with in walking distance from tenby town centre.

Lovely hotel! Very nice and welcoming staff. Breakfast was delicious, pool facilities amazing, location superb! The only downside is very little light outside the car park which makes it difficult to drive and park the car if you coming in the dark hours. Would definitely recommend and stay again

Had a great dinner there and easy access to center of town.

Great place to stay for exploring Pembrokeshire. Fantastic hotel, very clean and good facilities with top restaurant and bar. Staff very friendly and helpful.

Staff were are all very friendly and helpful! Enjoyed the scenic walk into town. Would stay here again!

Disappointed in our stay.

Lovely stay staff were so helpful

Great hotel, 20min walk into town and the beach but this does involve a steep hill which may not suit some. The staff were great, nothing was too much trouble and complimentary pass to the spa was much appreciated. Good choice of food if eating in and a great breakfast. Plenty of parking places. Would stay again if in the area.

No complaints, exactly what would be expected from a good hotel. Very good Spa facilities.

Nice stay great view of rugby pitch lovely breakfast

Loved the location - easy walk to shopping and restaurants - loved the pool/spa amenity and staff was all terrific - helpful and kind

Lovely friendly people and the hotel, food and service was fantastic

2 night stay in Tenby to celebrate a birthday, hotel was everything we expected, the service ,food .atmosphere ,location all excellent! We would love to return soon. Thank you

Great hotel. Food was fabulous and staff really professional and friendly.

Lovely friendly hotel, great food and bar. Very clean. Amazingly comfortable bed. Service excellent, thoroughly recommended. We will be back

Lovely hotel, our room was lovely and the bed was very big. No bath only a shower. Bar area was very nice and portion sizes in the restaurant were fantastic. All staff are lovely and friendly. Tip if you want to use the pool book in at reception as they only send in small numbers of people.

The team make this hotel. The level of service is really excellent. We stayed with our two young children, Mandy at reception could not have been more accommodating - arranging for us to access the pool first thing in the morning so we could make the most of our stay. The bar and restaurant are excellent and serve very good food. Breakfast was delicious, again the service was wonderful. Our only grumble would be a struggle to have a decent shower - the pressure was poor, but we understand this can be difficult to manage in an older building. Thank you to Mandy and the rest of the team for looking after us so well.

Lovely hotel, helpful service spa could be better

nice and relaxing to forget about work and unwind

The staff were super friendly and really welcoming. Sadly the water pressure in our shower was really low, which meant it wasn’t very pleasant to shower in. The coffee machine in the bar wasn’t working so we had to order filter coffee instead. Unfortunately it was gritty and bitter and wasn’t very good quality. Despite this we were charged £8 for what was essentially 2 cups of awful coffee. The spa area was very small and the conservative area was quite cold so you wouldn’t want to spend any time relaxing on the loungers. In addition, the sauna was only very slightly warm - not exactly the heat you want from a sauna.