Dining experience in Tourish was underwhelming - very expensive, small artistic portions with average quality.

From the first step into the hotel until the last, our experience was nothing less than exceptional thanks to amazing, nice and helpful staff specifically Monica. She made us feel special and at home. She went above and beyond to make our stay as memorable as possible and she definitely has. We will come back for sure.

Great staff, clean hotel in a good area

The concierge service lets feels us at home

Our stay here was outstanding

The staff at this property make it amazing. Friendly, personable and genuine, i cannot praise them enough

The staff were absolutely superb, in particular Marcus at the reception and Mark the concierge supervisor were incredibly cheerful, kind and helpful. The world should have more 6-star people like Mark and Marcus.

We had a lovely stay at Ness Walk. Beautifully decorated hotel, luxurious room & very comfy bed, with excellent personal customer service & welcome from all the reception team .Glass of champagne on arrival was a lovely touch too! Great attention to detail throughout! Worthy of its 5* We hope to return & would highly recommend.

Marion checked us in and she was lovely. The hotel is fantasic. Everything you could ask for with a luxurious feel.

A great location a bit outside of the busy central area of Inverness, but easily walkable to everything I needed. Breakfast was lovely every morning, and the staff was generally quite friendly.

Loved it! When I go back I Inverness I may stay there again. It’s not too terribly far to walk and it’s lovely at night by the canal.

Staff attitudes excellent extremely rare in the current climate

Excellent in every way. Great room, great staff, great food, great location

hotel was amazing the food was lovely and the staff cannot do enough for you 100 percent will go back

Fabulous elegant hotel.

Amazing stay. The staff were super helpful, specially Mark. Beautiful surroundings too.

The warm welcome we received was exemplary. Grace, Steve and the sweet little local cat (I forget her name!) in particular ensured our (short) stay got off to the perfect start and the service remained exceptional throughout. The accommodation itself was immaculate and the breakfast was fantastic. Could not have wished for a better place to stay.

Nice hotel in a good location with lovely staff who are always available to help. Unfortunately the breakfast was disappointing for my wife. She asked for the porridge but with water instead of milk as she is lactose intolerant and we were told it was pre prepared and that it couldn’t be cooked with water (this isn’t a 5 star service.) Separately, today at breakfast they ran out of yoghurt and no alternative was offered. Again, I would not have expected this of a 5 star hotel as there was still over an hour left of breakfast service. Rooms are pleasant and the hotel overall is nice but compared to other 5 star hotels we have stayed in it is quite far off. There are better value hotels in Inverness along the river.

Excellent hotel near the Speyside distilleries.

Wonderful hotel. Very conveniently located and easy to find. Beautifully furnished and maintained. Friendly and highly professional staff who were very focused on ensuring our stay was as good as it was. Highly recommended.

Ness Walk is the best hotel in Inverness. If you want luxury, this is the hotel to come to. Everything about this hotel is 5 star.

Fantastic hotel!! Beautiful and stylish but cosy and welcoming - sitting right on the River Ness it is a lovely short walk away from Inverness centre. The staff are very helpful, the food delicious and the ambience peaceful but with a certain buzz as it is justifiably popular

Really nice hotel, staff were very friendly and attentive.

Absolutely amazing hotel & a must if visiting Inverness

I am fortunate to have stayed here several times. Lovely hotel with amazing staff that go above and beyond to welcome everyone.

Superb accommodation. Lovely stay. Highly recommended

Delightful stay right on the river, evening meal was tasty, staff where very attentive and breakfast was a delight although missing beans on the breakfast

Lovely hotel with an amazing team of staff.

One of the best hotels I’ve ever stayed in. Staff were incredibly kind and helpful.

Final night of 5 in the Highlands. Wanted a bit of luxury to end on. The hotel is lovely and situated in a picturesque spot within the town. The food was top notch. However the service both at dinner and for breakfast was chaotic and out of sync. Beware. This hotel charges £20 a night to use their car park even for residents. Also beware of the non disclosed gratuity charges on the bills, and the mini bar charges. All in all this is a good 4 star hotel but has a bit to go before I would qualify it as a 5 star.

The hotel staff was welcoming and the service impeccable.

Great location and nice property. Walking friendly to nearby restaurants along the River.