Nice food, and central place for making trips by boat.

Ideal location and modern facilities

Location is good

Excellent location and modern facilities

Nice clean and comfortable room. Great breakfast and the dinner restaurant room is convenient. Would recommend.

Wonderful location, great rooms. Welcome to Naples every year so will be staying there from now on.

The Room that we had in smart Hotel was actually the biggest for the price and it was clean and new. it was a bit noisy because of the cruises parking directly beside our room. Otherwise the location is good and the metro station and bus to airport is a 5 walking distance

A perfect location for us with a rental car as parking was nearby.

Great location to the ferry and cute, clean rooms

Very friendly staff. Nice location near shore . Nice view. Will go again next time.

Good

The staff and hotel were very pleasant!

The location was perfect especially if you are taking a cruise from Naples. The breakfast was good however the restaurant that belongs to the hotel (I think it was called il Molto) was not good at all. The quality was horrible and the prices were ridiculous. It was obvious that the food was not made by a chef.

Most of the staff were very nice, the place was clean,it was a safe haven and close to ferries.

Safe haven

Very clean hotel with quaint, whimsical decor and convenient location to maritime activities. No outside food or drinks are allowed in the rooms. You are limited to the choices in their vending machine and they are not very good. The hotel’s restaurant serves lunch and dinner but the menu options are limited. Guests can also enjoy the breakfast buffet which is tasty and offers many pastries.

Convenient to cruise ship and port. Ferry to Capri on the pier was also convenient . Good breakfast.

Excellent staff service especially Ariana. Very helpful and accommodating.

great before taking a cruise

Wonderful

Nice, well-priced hotel located conveniently to the subway, ferry boats, and cruise ships. Restaurants and shops are an easy 5-10 minutes walk away and Naples well-known shopping street is 15 minutes walk. Staff was very friendly and helpful.

We travelled as 3 girls and were a bit worried to stay in Naples city centre / centro storico. We therefore chose to stay here as it felt more safe and I'm really glad we did as the surrounding area felt really safe even at night. It was a great location to hop on a ferry to Capri, or hop on the metro. Staff were lovely and even the basic rooms are decent. Only thing i would improve is to have a few more hot options at breakfast.

I will Never stay there again

We immediately left understanding that we would have to just eat the cost. The place was damp, filthy, and had a strange smell. There were bugs and dirt in our room that was noticeable upon first entry. There was an ant trail in the shower. We understand it is a port hotel that people stay in for a night before their cruise, but it was just unacceptable. We booked because the average star rating was high. That seems to be because of the low number of reviews when compared to the other hotels in the area. The limited interactions we had with staff were great. We appreciate how polite they were with us. There was just no way for them to fix all of the issues.

It was a very skibiti and yummy stay

It has been a lovely time so far. Everything was pictured as described. We even extended our stay by one day. Even the breakfast was delicious.

Very clean and nice hotel in the city center. Lots of cruise ships use this port/hotel. Rooms are big and furniture is nice.

Great location beautiful bright decor. Beds were perfect for a long day of travel. Highly recommended

Excellent hotel

I was there for a day during my visit to the Amalfi Coast and the location is amazing! It’s walking distance from most of the touristic hotspots, there’s a subway station just a couple of steps away, located at the port, everything was perfect! The room was very clean, I’m very happy with my stay!

The property is away from the city center but near the port (convenient to take ferry). The entrance is a little far from the driveway. Facilities were clean and breakfast was a decent spread. The triple room was spacious and comfortable. We had an odd situation with the staff though. We were 4 friends who accidentally booked 3 rooms instead of 2 (I booked two and my friend booked one duplicate) due to a miscommunication. We realized this late and I requested a cancellation - it was a few hours aster the hotel cancellation deadline but more than 24 hours before check in (they had a stricter than usual policy). Despite the fact that we had two other rooms and made repeated requests to consider our case, we were told nothing could be done. After several appeals we were merely offered a drink each on the house. Later in the evening we tried to request one last time before checking into the 3rd room (as we really didn’t need it at all) but the lady at the desk spoke to us very rudely and was almost yelling. We told her to speak to us politely. When we asked for the drinks, we were told they were being offered only if we did not write a bad review (a strange thing to say if one wants to avoid a bad review). We decided not to get any drinks as a matter of principle but asked for water at the restaurant while eating which was later counted against the free drinks. Aside from this the other staff was nice and organized transport for us. This just left a bad taste in the mouth.

I was there for a day during my visit to the Amalfi Coast and the location is amazing! It’s walking distance from most of the touristic hotspots, there’s a subway station just a couple of steps away, located at the port, everything was perfect! The room was very clean, I’m very happy with my stay!