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A great place to stay. Waking up in the morning to the Eiger right in front of you was amazing. The staff were very friendly and helpful

Breakfast. The range of food was good, but when you see flies crawling over some of it, it sorta puts you off eating it. We steered clear of any foods that were uncovered. The staff need to simply cover the food adequately. Flies in the orange juice and the milk really put you off.

The hotels location is incredible. We were driving and trust me driving to the location is not for faint hearted. It's located at very top of the mountain. It's secluded. We stayed a night here but wanted to stay more. The hotel is extremely pretty and the rooms were decent size. The interiors we fell in love with. The hotel staff at the reception was very helpful, smiling and friendly. They also have restaurant where you can eat food. There is mutliple activities that you can do. Everything was great. Ample parking available. This hotel is not located at city centre and only way to go down is by either gondola, or car.

No coffee or tea machine inside the room. Checkout at 9 pm and check in at 3. That's not even full 24 hours that you are paying for. Breakfast options was very less.

Excellent place to stay and do activities

Need to pay for cable car everytime to go to this hotel

Всё очень прекрасно. Как в сказке. Вид из номера на горы - это волшебство! Выходя из отеля в 15 метрах станция канатной дороги. Это удобно очень. Отель в аутентичном стиле. Номер просторный и идеальная чистота везде. Я никогда так не спала хорошо, как в этом отеле. Я влюбилась навсегда! Ресторан отеля уютный, весь деревянных, как дома у бабушки за семейным столом. Нам не хотелось уезжать. А поначалу, когда мы заказывали отель, мы не могли представить как высоко он находится. Но мы счастливы каждому пройденному метру от центра Гриндельвальда до отеля (4 километра) и готовы снова и снова приезжать туда. Спасибо за прекрасное время вместе!

Всё понравилось! Но ресторан очень дорогой, для клиентов отеля можно сделать скидку хотя бы 10-15%, ведь клиентам больше негде покушать или купить себе кофе и сендвич. Мы заказали 2 тарелки супа-гуляш, 2 бокала вина (100гр) и 1 чашку капучино = за это мы заплатили 48 €. Дорого! Но атмосфера в ресторане - очень уютная и комфортная!

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Views were amazing, as up the top of a mountain. Restaurant had lovely food for whole family & again stunning views. Great to have as you needed to get last Gondola from town by 5.30pm. Room was perfect for family, as kids had a set of bunks & we had a big bed. As already up the mountain at the first stop on Grindelwalk-First, doing the Adventure Package was perfect, as had a head start from those coming up from Grindelwald CBD.

Not being able to find the Hotel at night, as Google Maps have the wrong instructions to get there. Hotel knew we had a car, also knew we were going to be late, but when we couldn't find Hotel, no one there to answer phone to help, or even send us the correct way of getting to them, prior to our visit. We had to find another bed for the night, at huge cost & then as we were staying another night with them, no compensation or discount, even after they admitted that they need to get in touch with Google to update their address, as others with cars have the same problem. Our issue was also finding in the dark, was impossible. No airconditioning or fan to cool room down, & heat of summer, was hard to sleep for whole family. Breakfast was nice, but only continental. Would have thought a cooked option, due to cost of stay. Be mindful that the last Gondola to take you back to Hotel is at 5.30pm, so if you miss it, you are in trouble.

Very nice place, clean and well equipped. the view outside is incredible. And the staff are warm-hearted:)

no supermarket nearby and quite a few flies at the breakfast place..