swimming pool, horses, hospitality, wildlife

nothing

it was a really fun jungle experience. The staff there were hard workers and did all they could to make our stay comfortable. The jungle horseride trek was the highlight of our trip. Highly recommended.

I felt like the staff weren’t treated with the respect and consideration they really deserved. The staff there made our visit and they work hard for long hours. They didn’t complain but I picked up on things.

The pool is quite nice and my kids were able to see their first colt and lightening bugs. The place looked like it was quite nice 30 yrs ago, but has fallen into disrepair.

Black mold covering 2 walls in bedroom, leaking roof, (12 in diameter of water on floor during rainstorm) spiderwebs and dead bugs all over room, sheets had holes and did not look clean--contained sand and dead bugs in 2 of the beds, broken towel rack, very run down, very expensive for the experience, very expensive food on site--eating in town is half the price. Staff claimed to not know about black mold even though it was coming down 2 walls and had been there for some time. Had a bad feeling about this place and should have listened. Left with a migraine after sleeping in a room with mold. Cheap linens and VERY old comforter (look at photos on their site for evidence). My son had spider webs all over his hair this morning from the room. One bed had a mosquito net over it, that was attached to a filthy fan covered in dust and dead bugs. Could not use fan and the netting was dropping dead bugs all over the bed. Absolutely disgusting. Wifi is only in some places and while there, the password changed and staff did not share with guests,,, so we couldn't access it. I spoke to the staff about some of my issues and they still charged full price. When I checked out, they asked to have my credit card eventhough booking.com has my credit card. They said it made it easier on them to charge my card instead of going through booking. Sounded sketchy. Another group said the roof leaked rain all night on to their bed. None of the beds have a plastic cover or mattress pad so the water goes directly into the mattress. Other guests said they told management about the leaks, and they shrugged it off.

The atmosphere was unforgettable! The landscape, architecture, pool, and animals make Banana Bank a piece of paradise. The staff was friendly and helpful — I haven't seen customer service like this in a long time! You won't want to skip the delicious family style meals they serve, or the trail rides they offer. With their help, it's a wonderful experience even for the most inexperienced rider. We only did an hour long ride and we saw so much that we wouldn't have seen otherwise. The guides were fantastic.

Don't forget to bring bug spray, and if you stay in the cabanas, it wouldn't hurt to pack a mosquito net.

Unique experience. Reception desk staff was amazing. Breakfast was good. Staff was personable and helpful. We also enjoyed the jungle environment.

We missed air conditioning and wifi in our lodge. Wifi is available in common space.

Food and staff great!

Not a complaint

Everything They place is just magic The food was great Our Horseback riding,with our Cowboys Henry and Chico was outstanding,and It was thr 1 time for me Anni helped us with everytjinh

I could you some renovation

All the food is prepared in the kitchen and served hot and fresh. Amazing food. My daughter at one point stated she forgot what it felt like to be hungry. The staff did everything they could to make sure we had what we needed. Loved the lodging and the howler monkeys! Must say hi to Tom. Thank you Carlos (and family)!!

This is a very quirky, folly in the the jungle. Everywhere was very clean and the breakfast was very good. The staff were very friendly.

It all feels a bit tired and the decor is very dated. The beds had very old-fashioned counterpanes on them but the sheets underneath were very clean, crisp and white. I would like more information on the animals they have property, I believe they are all rescue animals but a backstory would be interesting.

Beautiful pool and interesting place. Food is tasty and makes things easy.

Was supposed to be in a room with AC, but it didn’t. ended up being fine. Things a little outdated.

Off the beaten path, and a great location for visiting Belmopan and San Ignacio and the Mayan ruins of Xunantunich and the Cayo district. The staff are friendly and the owners are right there to tell you a story and make your days excursions just what you want it to be. Youll find the horses roaming around the old planation, youll hear the parrots calling out to you from their bird Avery and even see and hear from two wild cats in their enclosure. Youll want to take a horseback ride through the jungle and teak forests, and take sometime to just relax and swim in the pool. The meals were great, Mayan influenced, healthy breakfast and dinner each day a lunch if needed. Id stay here again, and spend a month.

Beautiful hacienda/horse ranch near Belmopan. We were looking for a place to stay near Belmopan for one night as a launching pad to do an excursion the next day and found Banana Bank. It looked really nice and seemed to be good value. In reality the photos do not do it justice. It is a beautiful place with friendly staff, gorgeous grounds and comfortable rooms...despite the nearby howler monkeys that gave us a bit of a sound show at night (which was actually quite funny). They even have a beautiful jaguar rescue name Tikka Two. Arriving late and given its about a 12 minute drive from the main road down a rocky path we didn't feel like going out again for dinner so the owner made us dinner even when the kitchen was closed, and we sat chatting with the stable hands and learning more about the place and the area. We changed our plans to decided to go horseback riding the next day on the beautiful grounds and down to the river, and stayed another night to enjoy the area. We had a wonderful stay and highly recommend Banana Bank to anyone!

John and Carolynn and staff were incredibly friendly and have an amazing estate! We thoroughly enjoyed our jungle horse back ride with the polite and enthusiastic stable hands (thank you boys for letting us hang and help with feeding and grooming-- we are equine lovers and this was a treat!). Our cabana was spacious and very comfortable, meals were delightful, the pool a perk and the tour of Carolynn's art gallery and John's artifact collection, memorable! Thank you all for a comfortable and exciting stay!... we are thinking of all the new babies <3

Great service and food. Unique property. Horse back riding was awesome. My daughter and I are experienced riders. This was not a nose to tail ride!

Not many other guests. Beds are a tad uncomfortable.

All the food was excelent