Very clean, comfortable stay. The breakfasts are good, the people who work in reception are very helpful in many ways, we had laundry done and it was reasonably priced. We enjoyed the small rooftop pool at the end of the day and generally had a cocktail at the rooftop bar served by a nice bartender.

Very nice little hotel in a perfect location. Excellent service from all employees. Small pool and bar on the quiet rooftop.

No elevator, nice staff!

Wonderful service, fabulous breakfast, good in room coffee, environmentally sensitive, great location.

Dennis and staff were extremely helpful. Carlos and night staff were phenomenal I will definitely stay here again.

Dennis and the rest of the staff were helpful and polite. Breakfast was good. I loved this hotel, staff, location and would stay again. Rooftop pool is perfect.

Fantastic boutique hotel in the Walled City, close and walkable to everything. Entire staff from the front reception, dining, housekeeping and maintenance were welcoming, kind and helpful. Delicious, plentiful, daily breakfast with a nice variety of options. Denis and Heidy are so wonderful and really make your stay top notch with their helpfulness!

The best of the casa la fe is the people, is the first time in a Hotel that we didn’t hear the word “No”, they always find the way to help you, and make you happy. Perfect location, great breakfast, very cute place! I am ready to book my next trip, and I am thinking to go back, because my stay was very memorable. Thank you Dannis for all your help. Con Cariño, Betty.

This hotel was very clean, very nice and helpful staff.

This property provided a warm and safe atmosphere for my stay. The breakfast served daily was delicious and the staff were very attentive during my stay. I would highly recommend this location for your stays.

This place is gorgeous and the staff super friendly and helpful. The breakfast in the patio is perfect. Our room was perfect, with a nice balcony overlooking the square where a lit of activity happens and which has great trees with loads of birds. We also had a visiting little monkey on our balcony. The accomodation is super clear and very nicely decorated. One of the most beautiful places I've visited!

Very good hotel, great service and the best location

Great place to stay in Cartagena;

Wonderful staff They go over and above … place is small and makes you feel welcome and safe…. Wonderful

Great stay. Great service

Cute, very modern and clean property. Very convenient location. The room was small, but perfectly suited my needs. And was very well maintained. The hotel itself is beautiful. Again, small, and not a lot of extras, but everything is very well maintained. Very pretty. I especially liked how quiet it was. I stayed at other hotels in the Walled City, and they can be very loud. This was not. Very peaceful and restful.

My boyfriend and I stayed here for our first time in Cartagena (and Colombia in general) and were pleased overall by the property, staff, facilities and location. The hotel itself is beautiful, especially the courtyard and architecture and the rooftop pool area is awesome. The only thing that wasn’t super fabulous was the room itself, as the only window is a narrow strip adjacent to the door leading to the inner courtyard. The other window in the room simply looked into a small piece of the inner structure of the building (not a window). So the room was okay but spacious enough and great shower pressure. The cleaning staff was great. The breakfast options were decent and the fruit platter at the beginning was my favourite part. The staff was so friendly and organized a day trip for us. The location was fantastic. Highly recommend.

This property is beautiful! The room was very spacious with everything we needed. Although the Hotel is in the center of town you do not hear anything once inside the room. The best thing was the staff!! I have no words, they went above and beyond whenever we asked for assistance.

This was a great property. Convenient to everything and clean and comfortable rooms. Super friendly and accomodating staff. However being in the middle of everythingin Cartagena is a double edged sword. The property is right on the plaza so its incredibly loud until 12 or 1am. However, with ear plugs it was fine.

Casa La Fe is a wonderful place to stay in Cartagena. The location is excellent, the staff friendly and attentive, and the roof top pool is great. The included breakfast has several options to choose from and is well made. The standard double is simple, but clean, and very quiet. If you go for the balcony, there is a lovely view of the street and park across, but would be noisy.

Great stay. Super friendly staff. Nice breakfast. Great area. Would stay again

OK

For me this was in the perfect location, a nice hotel with a friendly staff. Some people complain the room is too small but it is absolutely fine. There's plenty of room to set your bags down and hang your clothes.

Beautiful hotel, clean. Friendly, efficient helpful staff. Conveniently located. Walking distance to many restaurants and historic places. Good price for excellent service.

Hotel Casa La Fe has amazing staff that go above and beyond. Dina in specific made sure that we were well taken care of. The hotel was clean and had this rustic charm. The breakfast is amazing! Fresh juice daily! Would recommend to anyone!

Absolutely LOVED this hotel! Perfect location, excellent service. Rooftop bar and pool are a delightful escape from the heat. The sweetest bartender serving delicious, icy cocktails. The included breakfast was served in the lush courtyard by smiling, attentive staff. Plenty of options and fresh juice daily. We stayed in the family room which was perfect for a girls' trip of three. We had a balcony overlooking the lush park, and a monkey came by on our last day! Transportation and covid testing easily arranged by the front desk. Highly recommend.

Amazing location with perfect staff who were kind and attentive. Would stay here again - for sure!!

Fue una semana maravillosa en Hotel Casa La Fe. La atencion incomparable, la limpieza es nitida, los cuartos muy comodos y el aire acondicionado es bien rico. Nos encanto el desayuno donde tienes varias opciones y todas las referencias que nos dieron en el "front desk" fueron perfectas acerca de tours y restaurantes. Ari el muchacho que trabaja de bartender en la piscina es super agradable y tiene facilidad para atender al cliente con mucho gusto. Lo mismo se puede decir acerca de todos los empleados de este sitio. Lo recomiendo muchisimo y situado muy centrico. Mi proxima visita a Cartagena me quedare en este Hotel de eso estoy muy seguro.

WARNING My passport disappeared at this hotel. My passport was scanned when checking in and returned to me. My son and I were then shown to our room by the Bellman. He showed us into the room and gave us a short room orientation. Then, within 2 minutes of the Bellman leaving the room we noticed my passport was missing. We searched the room, which was easy as it was basic and clean, the passport was nowhere to be found. We informed the hotel, the receptionist came and we re-searched the room. I went to the lobby and asked for the manager, who I never got to see (we only messaged). While there I made calls to find out my next steps. I could not get privacy to call as the Bellman followed me while I was calling. I asked to see the CCTV of my check-in and walk to the room. These were made available, they showed the passport being returned to me, it goes into my pocket and then an unhindered short walk to the room. We all agreed that the passport was in my possession when the 3 of us entered the room. A few minutes later it had gone. I`m a careful traveler. This passport has travelled to 5 continents with me. But I wasn`t aware of how devastating not having a passport is. Besides having to visit a Consulate, get photos taken, go through an extensive emergency travel document application. We had to cancel 2 flights and 3 tours. The 2 minutes when the passport disappeared ruined the trip for us. We had to stay in Cartagena longer than planned & we on moved to another hotel.

the staff was very friendly, the breakfast was amazing. and beautiful hotel.

Muy buena localización , buen desayunó! Buen servicio al cliente

Amazing location, beautiful, elegant and lovely hotel.