Lovely rooms, beautifully furnished and well equipped. Comfortable bed, great shower and clever night light that comes on in the bathroom if you get up in the night. Good location for Cornwall ferry, supermarkets and outdoor pools.

Having to collect the keys from town centre and pay a £150 deposit for just a weekend stay AND being given the WRONG code for the door entry - actually typed on the sheet we were given - and trying for ages to gain access to no avail. We rang the office and were told to try putting a zero in front of the number given, which did work! Not really very good. Hawkyns actually having Raleigh on the door! (Good job we’ve been before!)

The property itself was lovely and clean

When booking it doesn’t tell you that you have to pick up keys from a location half an hour away from the apartment. Also in email directed us to an old pick up address so we had to then go to another location. We called all day and received no answer and the staff claimed their phone must have been wrong but the card on desk read the number we had been calling. They also make you return your keys to them on departure another half an hour from the property. Inconvenient for guests and not mentioned when booking. The wrong address for drop off was also in the notes left in the apartment for us! Need to update guests.

A key box would have been better rather than picking up & returning the key to an office in central Plymouth. Particularly for a 1 night stay

Beautifully appointed apartment, with very comfortable bed and extremely powerful shower! Excellent location and really helpful staff in the main office.

Having to collect and return keys from central point in Plymouth for a single night’s stay! (Perhaps a key safe?)

WOW OUTSTANDING!! Exactly like the photos, very friendly and welcoming staff from pure service. The building was easily accessible, kitchen fitted with everything you could possible need and more. The bed was by far the comfiest we've ever stayed in and very modern bathroom with heated flooring. It was like home from home experience with lots of options of entertained such as Netflix, amazon prime but also board games. We stayed for 2 nights over the New Year and we hit the jackpot from value for money, to location. The harbour is within a 10 minute drive with beautiful bars, restaurants, cafe and harbour walk (lots of dog friendly places). Would highly recommend to anyone and will certainly be returning in the summer nights for another stay!!

nothing not to like.

we absolutely loved everything about the property, it has been very newly renovated so everything is of the highest standard. we were one of the first guests to stay here, the property did not disappoint, friendly staff and parking was easy!

nothing