The sign for the hotel is small and not lighted, so it was hard for the taxi to find the hotel. Marketing 101. The staff is very kind and helpful and patient. It is in the centro historico so they have to work with the old building. The location is convenient to the restaurants and bards in Centro. There was no closet, which makes unpacking and organizing hard. They do not provide free water, which I find annoying and not consistent with the boutique hotel genre. My bed had 2 large sex stains on the comforter. It had been washed but the stains were very visible right on the lower corner. How someone did not throw it away or turn it over so it is not visible is hard to fathom. The breakfast was good, but the dining area on the rooftop is kinda dumpy, and I got bit twice by a mosquito in 3 minutes. Put repellent on before you dine there. The room uses voice control, which is a hassle to learn especially if you arrive late and tired. It's not a bad value for the money I paid on Expedia, but arrive with modest expectations if you book.

From the moment we got there, all the staff were super friendly and accommodating. I have never stayed at a boutique hotel but it was amazing. Everything about our stay was great! It was so hard to pick a hotel in the walled city because there are so many options but i'm so glad we went with them! Thank you for everything!

I don't normally give reviews, but this place was weird. First the pros: beautiful interiors, nice rooms Now the Cons: Located on a noisy corner, and rooms are right off the lobby overlooking the street. Windows don't have bathrooms, so noise and mosquitoes get in...all day and night. Bring earplugs and bug spray. You need to be let in and out everytime, so you feel like you are in a prison. The young woman at the front probably means well, but clearly has no formal training. This is a new hotel, but due to lack of training they have a nice property being completely mismanaged. When I lost my room key, I was reprimanded instead of being given a new key. They then let me in my room everytime I arrived. They they tried to charge me for the lost key card upon checkout. The wifi worked maybe 20% of the time. I recommend you stay somewhere else until the owners find someone who can properly manage this property. There are far better hotels in the city for the same price.

I loved my stay here. The staff was so caring, and personable. It was in walking distance to a good amount of things. You could also Uber to things. The hotel is small and only serve breakfast, but it was still wonderful.

MOET was an amazing experience! The management, Angela and Julian, were welcoming from the moment we arrived. The staff addressed us by name the entire stay and were attentive to our every need. From recommendations if where to eat and directions to places on interest, to making sure everything was to our liking. MOET takes place in house built in the 1500's which was renovated to a tasteful and beautiful boutique hotel. Tasteful decor, music, and ambiance in every corner with a beautiful intimate rooftop to enjoy a drink while watching the sunset. We found our home away from home in Cartagena.

It was great!

Angela and the rest of the staff were very attentive to our needs and accommodation. Highly recommend this property.

DO NOT STAY HERE. THEIR REVIEWS ARE FAKE. The hotel is cute and the staff were initially friendly. Unfortunately things went immediately downhill after check-in. Everything in the room (lights, TV, drapes, AC, etc) is controlled by your phone, this becomes very annoying when you have to open up a web browser and go through their "smart system" to do anything. Their internet works 5% of the time and your phone needs WiFi to control anything so when you disconnect from WiFi you can't control anything in the room. Super frustrating. The bathroom window has no glass so hot air, street noice and mosquitoes flooded in all night. All power/AC shuts off as soon as the door opens. Anytime my girlfriend would leave, I would be sitting in blackness and then would have find my phone to turn on lights, TV, and AC. A real hassle and you come back to a 95 degree room with 100% humidity, takes an hour to cool down. The hotel’s front door locks from both sides and can’t be opened without a key. Anytime you want to leave, you need to find someone to let you out. This is very unsafe in the event of a fire and was very annoying when we got stuck outside for 20min without anyone to let us in. No hot water, and the staff was very rude when I wanted to stop by my room with a friend. On top of that they were banging on our wall all day doing some kind of work. I immediately booked another hotel, left, and they refuse to refund me. Do yourself a favor and stay someone, anywhere else.

From the first moment to the last wave goodbye every little detail was taken care of with a smile and with pleasure. Gorgeous hotel, small, in a nice city location away from the craziness yet close to everything. Staff went way above to make our stay outstanding. Breakfast, rooftop sunsets, refreshing pool, comfy beds Moet is a standout. ❤️

If you’re staying in the Walled City in Cartegena stay here! This property is amazing, with bright, clean & comfortable rooms. There’s a perfect view of the sunset from the rooftop and the outdoor terrace is great for enjoying breakfast (also amazing!!). It’s a small property so the service is personalized and their attention to detail is amazing. It’s also a superb location as you’re within the walled city but it’s not quite as rowdy and the central area can get at night.

If I could give this property a 20 I would!! 5 star all around !! They make you feel right at home, the location is completely walkable to anything inside the walled city. Julian Heredia the manager is a man of word, and Anyela we were well greeted. The staff went above and beyond for us. It’s super safe they worry about their tourist and if we make it back to the hotel safe or not. My favorite part had to be that they get the room ready for you before bed, by leaving a bottle of water on you night stand with a chocolate. The esthetics of the place was pleasing. Everything about this place was absolutely perfect !!! If staying in Cartagena look into this place you won’t regret it !!