All very good service, onsen, clean, friendly staffs, free food and drink，too much bkfts!! Just room should be bigger for this price. Dinner can be better with the package price paid. Better option elsewhere for award winning supper.

Lovely onsen experience with great food and some snacks and coffee/teas. The one lounge with sweets etc was tiny and a tough spot to see if things were being served/what they were. Room was comfortable but no blackout curtains so if that's an issue for you, make plans.

A small hotel tucked away in an alley. We walk right by at first and didn't even see it. This hotel is clean, easy to navigate and doesn't have a huge amount of amenities. There's a washer dryer (500 yen total) on first floor with the vending machines. There's a tiny garden out front and that's it. Honestly, if you're in Kyoto you will be out exploring anyway. It's close enough to Gojo subway which is one station away from Kyoto Station. The rooms are spacious enough and the beds are comfortable. Price per night is excellent and affordable. Check out just requires you to put a sign up on your door and put your check out paper into a box the day of at 10:00am.

The property is very nice. The hot spring are is wonderful. The room is big and comfortable.

My only complaint is the exchange shoes process. It’s a little confusing. Other than that, everything else is great. I will definitely come back.

Very clean. Nice to kids. Very recommended.

There are free beverages and ice creams, and all 5 private bath do not need advance reservations. The dining is also decent. The only problem is that there is too many people, among all the hot spring hotels, this hotel feels a little bit crowded.

This is one of the fancier hotel we've booked for your trip this year and it was so worth it. Although we can only get 1 night, this was the best night in our 2 week stay in Japan. From the cleanliness of the hotel, to the warm welcome of the staff, and the many options of Onsens, this is one hotel I would recommend anyone to book really early. The no shoe throughout the hotel is awesome. I dont have to worry about my feet getting dirty from outside street germs being brought in. The Onsens are all very serene in their own way and I love that the wait isnt too long. Then we have the abundance of free services they provide from amenities, refreshments, snacks and free rentals of Yukata and 5 different kinds of pillow! I got the basic quadrupal room and it was so cute!!! Enough space for my family of 4 and they have cute hotel clothes that we can wear throughout the hotel besides the yukata. The kaiseki dinner was good and we got to try many traditional japanese dishes but nothing could beat that breakfast buffet they had. So so so many options to choose from and I really stuffed myself because I wanted to try alot of things. Overall this hotel is a 5 star for me and if I get a chance to come to Japan again, I will definitely come back!