Leslie at the front desk was exceptionally helpful! Some guests were getting impatient with a technical issue but she handled them with grace and was very polite and professional with them.

There was “garbage” piled up and left right at the entrance of the room. Was not sure if the room was properly cleaned considering how messy the garbages were!!! When the front desk were told, he removed the garbage. The thermostat in the room was not functioning, slept in the cold room, called the front desk to check the heater then temp worked. There was no mention about extra parking fee for the hotel guest when I made a reservation. I was surprised when I was checking in because I have to pay extra parking fee - a hidden extra charge!!!!!! Plus so many tax charges!!!!! I do not like to be charged untold hidden extra charges. It gave me a bitter taste.

Usually not a fan of La Quinta, but this property is nice! Can't comment on breakfast due to an early departure for the airport. Their shuttle service was very convenient.

It was good, but the room wasn’t cleaned. There was said to be a glitch in the system showing it was cleaned, so the manager was going to send someone up to clean while I was out. I came back around 11, and it was still left the way it was when I first showed up.

Everything was great! The only things are the shuttle drivers were rude no courtesy what’s so ever!!

The shuttle drivers are so rude. The breakfasts were not completed at 6 am.

This was a good spot. Easy to catch the metro and it was clean and comfortable. Thank goodness. I would stay here again.

Everything was good. Target is walking distance. They run a shuttle as well. Wifi is little slow, but no problem with youtube/netflix. Breakfast was ok. Nothing crazy but solid.

Dogs barking ALL NIGHT long! Sounded like basketballs bouncing on the wall and floors. Only had 2 towels in the room. Manager FLAT OUT LIED and said they brought more towels up. Nice try! Room was dirty.

I stayed for business purpose. I planned to print some documents using their printer in the business center but it was not working. Bad maintenance. Then I tried to use the iron for my shirt in my room and the iron stand was useless because the leg was broken. The hotel was not meeting the very basic requirement and I was very disappointed.

They won’t cancel your reservation or give you a refund

They overbooked the airport shuttle, the availabilty of which was the reason for the booking, which was the only reason we booked. The driver was unbearably rude and had obviously allowed people on who had not booked. The hotel staff did not really care.

Good value near OHare airport. Shuttle and breakfast are nice amenities.

Not pleased with this place. Towels the size of hankerchiefs, COLD- asked for blankets and told "we don't have blankets, turn up the heat". No recycling bins. The beds were awful. Extra 20$ to park. I have used La Quinta extensively in the last 2 years and this was not up to par.

We had a wonderful stay at La Quinta! The staff was friendly and helpful, the hotel was clean and well maintained, and the complimentary breakfast was very good. When we first arrived we had some concerns because it is located right next to the highway and the planes from O'Hare fly directly over the building, we thought it would be very noisy. The reality is that its quiet once you're inside you would never know its near a highway and the airport. We also had a wonderful experience with the shuttle service that the hotel provides. We drove to the hotel because we wanted to see the sights of downtown Chicago and the shuttle took as the the airport to catch the blue line every day and picked us up at the end of the day at the airport free of charge. If you are going into the city it is about a 40 minute ride on the CTA blue line, it was convenient and efficient way to travel. Overall we had a wonderful stay!

Was very nice to have fridge and microwave in room. Do not understand why a guest must pay $20 to park on site.

Check in was quick and easy. Pet friendly. Beds comfortable. Shower: good pressure and hot water. Great location near airport and airport parking. Breakfast included. We’d recommend.

Close to the airport, clean and convenient

Hold 50 dollar extra fees and no refund 5 days after check out No soap in the toilet No drinking water in the room Limited breakfast food items Can not order lunch or dinner

Room was clean average amenities.

Nice girl if looking to just be close to airport

Was very pleased overall

The bathroom smelled like pee and there was no exhaust fan not any windows we could open in the room. A few hairs on the bed and in the shower were present upon arrival and a baggage claim ticket was just sitting on one of the chairs. Other than that it got the job done for going to a concert next door.

The the hotel provides shuttle service to the airport. The shuttle people are very friendly and helped us get it transfer to the l system. The hotel is very nice and quiet. Across the street is a Target shopping center which is very convenient.

No bedding and towels change for the two-day stay

Very comfortable bed after a long international flight. Free shuttle was easily accessible

It was good to stay there in that budget.

Quiet, clean & safe

Not the best area, found a cockroach in my jacket, place felt so unsafe. Is surrounded by parking lots and highways. The reason I stayed is because was showing close to the airport but I’m sure there are better places to stay

Very nice place

Super convenient to the airport very clean and surprisingly quiet with the airplanes flying over. Staff was very helpful and courteous.

Great option to walk to and from events at All State arena. Doesn't really matter the parking area isn't very pretty, that's not why you're staying here.