The deck area is relaxing .

Need more staff

The cottage was pretty decent and should tell exceptionally clean

I did not recieved the same cottage as I had booked on arrival that cottage was already given to someone else. Secondly the manager assured upgrade on second day but no one bothered to come n check if we were getting room changed or not which was quite a set back as we preferred and specifically told to give us the corner most room and we were assured at the time of booking with the cottage number which really did not happened. Not much variety of food available considering the location being quite remote. We were told they shut the pool at 10pm but to our very surprise other guests were allowed to use the pool till after midnight which actually irritated me a lot. Being from hotel industry myself in NZ working in 5 star property I was considerate but when others were allowed to use facilities and we being international travellers did not sit really good with me so to be honest it was a let down as we were there to celebrate my partners birthday and I really wanted to pamper him but unfortunately some things led to quite a disappointment.

Location

Service

It was sooo beautiful and the staff was really welcoming. Archana was soo supportive and understanding and once I reached Bimal was there to assist me and he was so nice. The owner Ricardo is an amazing person. Would definitely recommend this property

Nothing. Everything was perfect

Its a great place to stay for your vacation. You get your individual chalet. Very clean and well maintained. Its amidst Nature. There are plants and trees around your chalet. There is a small sitting area outside. The swimming pool is very clean. The chalet has a bathtub, hair dryer, and basic toiletries like hand wash, soap dental kit. Although they provide kettle, in our room atleast it wasn't clean as in the last user must have prepared something in it and it wasn't washed and it was stinking. I told them to replace it but they just washed this one and gave it back. It was still stinking. The food here is delicious and reasonable. Breakfast is also good. Power cuts happen but they do have generator for it. They helped me with bike rental. Overall a good experience

Kettle was stinking. One might have to wait for a some time for breakfast. Might be because they prepare it fresh. But the food is worth it. They help with scooty rental but make sure you take a yellow plate scooty. They might insist you to take a white plate saying everyone takes the same. But no. The traffic police might catch you and question you for it. So take a yellow plate one only.

Room

Staff and staff's behaviour is rude and non cooperative staff specially vimal

Calm, pleasant stay to spend with family

The stay was peaceful. Staff was very cooperative and caring. Calm and cosy place and most places are quickly accessible from there