Location of hotel

Over priced, badly maintained property. Below par food,but very pricey Rooms have lizards, bathrooms don't even have exhaust Badly maintained pool Badly maintained bicycles Go here if and only if you want to wake up to Brindavan Garden

the greenery around the property and food

the rooms are outdated and was not cleaned properly. the toilets were not working . after requesting for a change of room , the staff didn’t bother comeback to us on it . and while checkout I asked them about it and the manager was cluelsss. . also the price for food is exhuberant . we paid 16k for the food for 4 people for an overnight stay. Not worth the money

Location is Iconic, always brings me back. Clean Rooms and Good Breakfast although Limited

Maintenance is the Single Significant aspect Missing ! Shower Sets need immediate Replacement ! Breakfast Sideboard had a Non-Working Induction Set which needs Immediate Replacement !!

Like the location

Vegetarian lunch is not good, it was very spicy and not that much tasty

Extremely high head weighted dam security staff. Taking challenge to not let us in for no mistake of ours (since Agoda had cancelled my booking without even informing me). And using foul language. You're security manager Mr Erappa could not sort it out. It was a very bad experience that too with children sitting in the car and missing the music fountain, which took 3-4 for hours to sort it out myself without any help from your staff who even avoided my calls. This is unacceptable.

Inability to sort issues with dam security and take us in. Very very incapable staff. No staff gave us any info on facilities or activities at your property. After we checked out and were leaving my daughter then saw the cycle and wanted to go for a ride. Which also turned sour because the chain popped out and she had to push it for long distance. Very very bad experience.

amazing location and garden views

reaching the property

Liked the location, property, view and the rooms that we got.

Try getting in a lift if possible for needy people

- Location is great -This is an old beautiful colonial style building concerted into a hotel. - The view from the room was beautiful. - Spacious room. - Great for a relaxing holiday. - Customer service is great. - Hiresh was very helpful both before we reserved the hotel (answered questions on the phone) and also was very helpful after we checked in at the hotel. - Kumarswamy, Noor were great in terms of service at restaurant and the afternoon snacks in the patio. - Kumari and other staff were quite helpful when it came to room service, cleaning etc. -

- No outdoor seating for restaurant even during these times of COVID-19 pandemic. So we tried to avoid the restaurant as much as possible. - Bath tub could have been a bit more clean. -

The bed was comfy and the views are very photogenic but that would be where it stopped

Pretty much everything, the bathrooms were revolting, the safe didn’t work, the mini bar was not working, in the restaurant the fish turned up raw, one dish never arrived and the drinks went missing altogether. The arched window in the bedroom has no curtains so the hallway light lights up the room. The curtains hadn’t been washed in about 10 years.

The location is prime ,views from the balcony are pristine

No elevator in the hotel , quoting reasons that it is a heritage property ,which is not acceptable. My 72 year mum had to climb the stairs to our room on the third floor. The rooms are tiny. No basic facilities like toothpaste etc. Nothing is complimentary. The beds were not comfy either. The couches in the room were stained