Staff were friendly, helpful & obviously embarrassed about how the owner lets the place run down.

The property is totally run down. Someone else was in our rooms when we arrived…. We had a regular room and the ‚pool villa‘ - which is just 2 rooms with a pool in the middle but in a 2 storey building. Rusty keys. No hot water. Old worn out towels. No amenities. No furniture in the room except bed & side table. No furniture at all in living room. Broken kitchen appliances. ‚Villa‘ Pool not working right (Light broken, no overflow - excuse, not enough water) so we never went in to avoid any poisoning. Resort Pool same thing. We were told breakfast would only be toast, butter & jam as the booking was a discount booking from booking.com Eggs would cost US$ 4 for 2 eggs Tried to rip us off for US$ 20 for 3 minute car ride - luckily we walked & the Restaurant would have done a free pick-up as most here do Booking.com should blacklist this Hotel until it completes its post pandemic renovations - which are going on so you are basically on a building site as well.

Was a very nice time. The staff is very friendly and helpful. Especially Eka. Very helpful, and make our time very special.

The staff was good and willing to help. The kitchen chef was excellent, the food was modified for non chilli pepper eater. The hotel manager Mr. Ketut was arranging our snorkeling trip, and nusa penida land tour for those photos object tourism object by car and a guide. those are excellent. The hotel sea view was good during high tide. The bed was comfy, but the bed room shall have ceiling roof to cover all area inside the room otherwise so much energy for aircon is wasted as currently happen. Sometime, practical energy saving is more important than aesthetic traditional look. In overall, I noted that the bungalow was in a challenging area with insect. Hope the hotel owner can change his philosophies for building material selection for the bungalow and thriving in the future.

The water shower shall be re arrange for the height, it should be not more than 1.8 meter. Otherwise use a flexible shower hose.

Hospitality best,,room service best,Good rooms,best Staff. Cleaneness good,swimming pool,beach front.from my side 10/10.