The staff was talkative who was in front of desk.

Location and very friendly stuff

The room smelled of mildew, although it was very clean. We needed to sleep with an open door.

Breakfast was decent. Lovely location overlooking the Fjord. Didn't have dinner whilst there. Was very quiet.

It's a bit dated. The carpets, and interior of the room give the feel of a hotel in need of a bit of TLC.

Quiet fantastic location with very friendly knowledgeable staff and unbelievable breakfast and dinner buffets! This is the place to stay if you want to see the glaciers the waterfalls and take the sky tram in Loen.

The location suited our itenerary.

We felt unwelcome the moment we entered this Hotel. Check-in was done by a dour and hostile old lady, while the Manager and the other receptionist fell over themselves to welcome and facilitate another couple who were asking questions, unrelated to their stay, which any normal person would have sought answers for themselves on the internet. On reaching our room, which was adjacent to the lift well we found the pipes making loud noises and the flag which was just outside our balcony flapping loudly in the wind. After waiting for half an hour, in the hope that at least the pipes would quieten, I called reception to apprise them of the situation. I was spoken to very rudely, by the same lady who had ungreeted us. Shortly thereafter the Manager, I think he was a Mr.Roon came to our room, he solved the pipe problem, it was air in the radiator, not something that I would have known as we do not have heating in our part of the world. As for the flag, he said it would be taken down later in the evening, I mentioned to him the coldness of our check-in and the rudeness over the phone, he apologised but went on to sell us on the dinner buffet. We would have had the buffet, but after being treated in the way which we had, after paying more than fair price for the room, we were definetely not giving them our custom. Olden has other eateries so this was not a problem. The room has no tea/coffee making facility. In the evening the Manager did offer us a complimentary cup of coffee, which he served himself, saying he does not know how such things are done, as he is the Manager, I wondered to myself that had the man never served anyone a coffee in his home. In any case this episode too made us uncomfortable. The breakfast next morning was fine, we were there early and the breakfast room has nice vies over the fiord, but the tables at the window were 'Reserved', not that anyone came to sit at them while we had breakfast.

Location is good

The infrastructure in the room were more like a motel.

We loved everything about this place, the view, the hotel, the room, the breakfast everything. Wow We loved our stay in this hotel.

Nothing

There is a beautiful view on the fjord from the window in the room. So even you can see the big cruise ship there. Breakfast is tasty and has variety of foods.

The staff kindly waited for us to serve us dinner late when we arrived. comfortable beds in clean room with nice shower. nice views onto the water front from dining room. both dinner and breakfast were good.

would have expected a bit more luxury from a 4 star hotel. balcony was right on parking lot which had full visibility into room.

Staff very nice. Hotel location excellent. Nice buffet for both breakfast and dinner, lovely setting with view. Parking was easy. Hotel manager greeted us with a warm welcome. Nice room with beautiful view.

N/A

The vintage style.

The room, bathroom and balcony.

the view and good chef

very old hotel, need desperately renovation. no services after 2200.

The location was just perfect the neighbourhood is quite and the view from the room was amazing. The staff were friendly and helpful. Rooms were clean

Rooms need to be renovated. There is no Air conditioner in the room Toilet needs more supplies and need some airing Breakfast needs to have more options

First-rate place with friendly and helpful staff. Great dinner. Fine breakfast.

stunning views & location!

limited access to dining options

The view is spectacular. Staff really try hard to make you fell welcome.

The state of the entire place. A strong unpleasant smell in the room and bathroom.