That it was on a parkdean site. The staff at patkdean were all extremely helpful when we approached them for new accommodation as we could not and would not stay in the disgusting family van

DO NOT BOOK THIS VAN!!!! We left the van and hired one on the beautiful parkdean site. We could not and would not stay in the family van, and I'll be honest, if we were able to get something on the first night, we would not have stayed at all. We only arrived at 7pm, and the parkdean reception was closed. Though the security staff tried really hard to resolve for us that night, they were just unable to. We was asked us to come back at 9am in the morning and they will find us somewhere. We were asked to leave the van as we found it. This is comical as, in our opinion, the van was dirty, messy, cluttered, and unusable with malodour. I will list the concerns. 1 - Smell. That hit as we walked through the door. Very strong smell of dog. Obviously, it was not cleaned from the last visitors. 2 - Wardrobes. We were unable to use any of them. The master was filled with junk and a pair of child's knickers!!!!! Twin was filled with dirty old quits and had screws from the TV poking through. I did catch my hand in them! Second double, could not get into it because of the table placed in front of the door with 2 lamps and tv on it. When I did manage to open it, there was a pair of child's leggings hanging there. Again, proving it has not been cleaned. 3 - Cleanliness. Although this has been mentioned on both above points, I need to list this separately. Quilt was stained, the freezer was dirty, the cooker was dirty, the kitchen blinds disgusting, some glasses were dirty (not all), coffee table with cup rings, dusy and cobwebs everywhere!!! The whole place felt grimmy 4 - The shower door did not shut. We would not use facility anyway in the family van due to our disgust. 5 - Toilet door. How on earth do they feel that repair is acceptable?? (Please see photos) 6 - The final straw was the blinds in the second double. As I released them to cover the window, they were broken!! We drove for 3 hours and I have never felt such disappointment when we arrived!

Affordable price Gas fire helped to keep van warm Easy to find with provided directions Free Wifi (Had to contact hosts as provided details for login were not working, but Kyle was helpful in solving the problem, which had been caused by the router resetting itself to default settings.)

Upon entering the van, we were hit by an unpleasant smell, a mixture of damp, dogs, & stale cigarette smoke. There were visible cobwebs in the corners of the ceiling, particularly above the sofa, covered in dead flies and baby spiders. I found a vacuum cleaner in a cupboard with a mop, which all fell out when I opened the door. While trying to get the vacuum cleaner out, I managed to cut my hand on exposed screws coming through the cupboard. The vacuum was clogged with junk, adding to the overall feeling of uncleanliness. The twin room had a strong smell of damp & water stains around the window, indicating a previous leak. We had brought our own sleeping bags and pillows, which was fortunate since the provided duvets and pillows were thin. The wardrobes were used for storage, leaving little room for our clothes. In one of the bedrooms, access to the wardrobe was blocked by a table & a TV, there were other safety hazards like an overloaded plug socket & exposed screws on the bedroom door, the door handle was snapped off and the light was broken. The toilet door was poorly repaired, difficult to close, and lacked a handle, making it hard to get any privacy. The van was filled with safety hazards, such as overloaded plug sockets & broken items like doors, door handles, and light switches. Behind the sofa, I found empty crisps and chocolate wrappers, & the pink blankets on the sofa had chocolate marks. I contacted Storm about the state of the van, & she was mortified. She mentioned that a cleaner had been in that day and promised to contact the cleaner for an explanation. She would have offered an extra night for free if the van hadn't been booked right after our stay. Storm said they would need to speak to Kyle, their co-owner to see what they could do about it. I never heard from them again.

The Caravan was cheap and cheerful. Bit dated and bruised. But absolutely fine for what we wanted. Decent wifi, good TV with firestick. Good boiler, good shower, gas heater workered wonders to warm the caravan. Microwave, fridge/freezer and cooking facilities were spot on. Plenty of stuff in cupboards if needed. Cosy and comfortable in the longe area. The Pool was nice. Playgrounds for the kids were good and well used. Lots of space around the caravans. Close to beach. Crazy golf. Hornsea was only a short Drive as was the Deep in Hull.

The Bedding. Poor quality, really, cheap stained quilt and old stained duvets covers. The mattresses were fine, caravan style comfortable. Just need to get some decent pillows, duvets/sheets and covers. Also, would be nice if the beds were made on arrival as it was a bit of a pain unpacking, sorting kids, getting food stc and then having to make the beds up with what appeared to be very old and sadly stained bedding. Everything else was excellent for the price though. The Town of Withersea. Absolutely nothing there. Beachfront is pretty poor. No restraunts and generally dilapidated. The Caravan site, probably my fault for booking, it started out OK, but soon I felt trapped at the clubhouse with 2 x kids. They seemed to love it though. I'm not really a club house person, so, suppose that's my own fault. The entertainment was excruciating. Food and Beers were significantly over priced. £6.50 for a pint. £15 for a main. The quality and service didn't reflect the cost in any way shape or form. On Monday morning, I ordered breakfast at 10am. Beans on boast and 2 full English, it arrived at 11.30am. I complained obviously but to no avail. You had to book the pool which was a bit of a pain. But suppose there's a lot of folk wanting to use it. The arcades were awful. Just not my thing. Kids were buzzing, but my wallet wasn't. I've decided Caravan Parks like Park Dean are not my thing, but that's not to say they might not suit others, as they clearly do. Bur, it was too much like a Bultins/Pontins for my liking.

Didn’t enjoy any of our stay.

To start off with we couldnt find the van due to it being right at the other end of the holiday park & no number being displayed. It was constantly cold due wind coming in, the electric fire place did not work! Could only use the electric heaters either 1 of them on setting 2 or 2 of them on setting 1 which blew out cold air!! My pregnant girlfriend was freezing all night!! Woke up in the morning caravan was freezing so put the heater on and tried to make a cup of tea but the circuit board blew meaning you can only do 1 at a time. No bed sheets or duvet covers. No toilet roll. No milk or sugar to make a cup of tea!! Dishes that we’re supposed to clean pulled out the cupboard were dirty. Smashed glass around and under caravan which wasnt ideal due to having dogs with us didnt feel very safe letting them explore outside the caravan. Overall the stay was horrendous wouldn’t recommend it to anyone and thats just me being honest unfortunately would of loved to give a good review but in all honesty i would of rather saved my £50 and drove back home after our business trip.

the van was decorated nicely

didnt have any central heating was freezing cold was told to put gas rings on but thats dangerous having small children & was no fire guard for gas fire in there , owner said a dog stayed in there previously & my children did get flea bites , no bathroom light & door handles all kept falling off electric tripping in middle of night so deffo not work £75 a night no way