I had booked one of the single rooms, which turned out to be so small that there wasn't room to accommodate a chair, so the only place to sit was on the bed. It was also very noisy, with the music from the foyer clearly audible. Thankfully, the extremely obliging staff were able to move me to a larger one. This was at the furthest end of the building, up two flights of stairs (lift out of order) but had plenty of space. Unfortunately, in this room there was a constant low level noise coming from the heating system, and despite double glazing, road noise too. Everything looked a little dilapidated, but overall it was a comfortable stay and convenient for where I needed to be. I didn't eat there.

As we drove into the property, it was immediately evident that this property is very tired and a shell of its former self. If you remember the Fawlty Towers hotel, then you are nearly there. Our disappointment continued when we were told that the spa was unexpectedly closed, as we had checked in early and had planned to leave late on departure in order to take advantage of the spa. Reception simply told us to contact the secretary, who after a couple of mail exchanges, offered us a bottle of wine as apologies - 5 days after we had left. We skipped breakfast as it looked overpriced and poor quality. The common areas were ok and clean, obviously some money has been invested, but the myriad of carpets and cold bar did make this feel very uncomfortable. One positive is that the bedroom and bed were decent sizes, although the shower looked like it had its best days in the 80s. One to miss next time we are in the area, I am afraid.

Absolutely fantastic Great service Incredibly friendly and helpful staff Great breakfast

A spacious, comfortable, and clean room. We enjoyed a well presented breakfast with a good choice of hot and cold food. The spar was small but had a pleasant pool and sauna, unfortunately the steam room wasn't working when we were there.We consider the hotel good value for money at around £100 per night for B&B.

Staff was very friendly. Booked the stay for my partner for her birthday as it had spa facilities, which she likes to use. However, the hot tub wasn't working and the steam room was on and off. It's not great to book a hotel for it's spa facilities if half of them are not working, especially if this was a birthday stay. However, after mentioning this to the staff, we were offered a free drink. Overall we enjoyed the stay and the location of the house. The such as the bathroom felt a bit outdated, but we did love the room we stayed in facing the garden.

Friendly and helpful staff

lovely location nice place to stay and quiet

Jacuzzi was out of order. Suite decor was tired and mismatched. Quality of finish was poor, like the tradesman who did it had never done it before. Carpet was fraying, bedside light wasn't plugged in, had to move the bed which the cleaner obviously hadn't done for some time. Disappointing.