Amira the receptionist was incredible

We arrived and despite being booked in from the previous evening we were made to wait four hours for our room to be ready. The hotel was dirty - with blood on the floors, multiple bugs in the room particularly the bathroom and the big ones flew - shower was missing a door, towels were limited to one each for the entire stay, room was dirty when we eventually got it - food was awful as was the drinks choice. No water on last day in room.

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