The room was nice and clean. This is my go to hotel when I visit National harbor in the future.

Some issues with hot water in room.

Indoor pool was closed and wasn’t informed, but overall was nice, clean, and safe

Clean, quiet, felt safe, near attractions

Nice, clean. Wasn’t aware indoor pool was closed. Renovations were nice.

Staff was friendly, room and game area was very clean. Kids loved the pool area

We love staying at the Wyndham. The staff is always friendly and helpful. The condos are spacious and perfect for meal preparation and relaxing. 😊

Cancelling my reservation led than 24 hrs before check in was unacceptable

Very, clean, comfortable and accessible property. Excellent choice of shops & dining locations. Didn’t like the house keeper knocking on my door at 9:15am on day of check out to clean my room, Also said she doesn’t speak English.

The place smelled heavy of weed the entire stay. Sleeping at night was impossible between the smells and the loud banging noises outside. They also robbed me of money because I couldn’t make their presentation which I cancelled prior to the day of it and the concierge said I would be refunded. Nope! Most awful place and experience I ever had at a hotel.

Check in was easy and my room was incredibly spacious. Very convenient to the conference area I was attending.

I was "relocated" at the last minute. A voicemail was left the day before; however, I didn't have the time to check VM before my trip. The claim that an email was sent was not accurate. I arrive exhausted to the hotel only to find out that I had to schlep my bags a few blocks away. I had reserved a one-bedroom and my relocated room was not only a two-bed hotel room at the Gaylord Conference Center. Very disappointing as I wanted to be away from the big conference and conference participants, which is why I booked at Club Wyndham in the first place. Not okay!

I booked at the Club Windham resort, a condo with two bedrooms. Two days before my business trip, with two kids, they switched the booking to the Goyland convention center, and downgraded it to one bedroom, forcing me to sleep with my kid in the same bed and room. I had to ask for a compensation, which I got, of one night. Then, when I got to the hotel, the pool, which I was planning to use for my kids was under construction. no compensation was suggested.

I wish Club Wynham could have accommodated by allowing me to switch days because I made a mistake on when Veteran's day...….because of this mistake, thinking the holiday was on a Monday and not Friday, I lost a whole day to fully enjoy the resort as I intended. Next time I should have planned better, but it would have been ideal of Wynham would have switched the days for me to enjoy a three day stay at the resort.

Reservation was cancelled the same day of the check-in. Rebooked into a one-bedroom that could not accommodate our needs

Rooms are quite old and outdated with a very bad smell.

Perfect thank you for the beautiful trip

This is a little hidden gem. It is a simple property, with a small lobby, amazing customer service and it is perfect for families or business travelers. If you are attending something at the Gaylord, this is a great option at great price. It is literally an extremely short walk, and you are there. Ther is a little cut through tunnel as you walk out of the Wyndham which takes you to the front of the Gaylord. The parking garage is directly across the street and is easy to get in and out. And it sounds expensive at $24.00 a day to park, but trust me, it is not. I was first put in a three bedroom, and the rooms are large, full kitchen, dining area, two bathrooms and very well appointed. The one bedroom was perfect, it looked newer in decor, with a kitchen, sitting area and bathroom. You get a lot at a great price. The area is expensive, but this is a property I would check out if you have any hesitations. It is very clean, and they go out of their way for great customer service. Everyone I interacted with was very kind. Great job Wyndham! I will be back.

Close to everything

The Club Wyndham is functional but not at all fancy. Housekeeping did not come at all during my three day stay. The decor is very dated . On the plus side, I was upgraded to a suite and the kitchen was a nice amenity.

The soze of my room.

The front desk staff were amazing. They were friendly and welcoming. The condo was very comfortable and came with a balcony, we enjoyed the fresh air. The location of the hotel was very convenient to the restaurants.

Thank you

Very nice. A relaxing stay at a lovely resort-in-the-city adjacent to some excellent restaurants.

I truly enjoyed my stay & the staff was very friendly & accommodating. I will stay with you guys again.

Very warm facilities. The room has kitchen utensils and microwave ovens, which is very convenient (However, there is a protruding table leg between the bathroom and the bedroom that is prone to bruises, the design is a little strange)

Do not attempt to stay at this establishment unless you want to gamble that they will not honor your reservation and then lie about who the responsible party is. I pulled up at 7:50 PM on a Saturday night and was told Expedia cancelled my reservation. That was an outright lie! I pulled up the reservation on my phone and showed them it was still valid. I was told the by receptionist "it was above her pay grade" and then I was escalated to the manager. The manager after reviewing our reservation again repeated Expedia cancelled it but had no proof and added even if our reservation was not cancelled there were no longer any rooms available at the hotel. Well there you go, the hotel overbooks, runs out of rooms, and then lies about why you cannot check in. I was given a number to call Expedia and spent the next few hours trying to find rooms while the kids are going crazy in the back of the car. I don't think this is an isolated incident. I was parked in the loading zone of the hotel for 2 hours and the porters told us they understood and to take all the time we needed. I would like to thank Expedia for making things right and rebooking us into another hotel even though it was no fault of their own.

Property is excellent. Outdoor Hot Tub is fantastic. Rooms are great. Well stocked and extremely comfortable. Best place I have stayed in years and I travel a lot!

Best resort. Very clean, nice staff. Very nice pools and kiddy pool. Nice and free laundry room. Very nice amenities for kids and adults. Very close to a lot of restaurants and the river. Great location. 2 bedroom very nice and spacious. No complaints.

Everything about this Hotel and the area was Excellent!

We had two rooms booked. Both rooms were confirmed via text from hotel one day prior to arrival. Upon arrival, our rooms were not available.

When we arrived there, they told us the booking is canceled and wanted us to relocate to a different hotel and we ended up to look for a near by hotel with help of Expedia staff.