This home was absolutely amazing and my 11 family members loved it! We stay in PCB once a year for over 20 years and could not recommend the property more! A chilled pool would have been great with the hot weather we had!! We still enjoyed the pool and the open floor plan helped with our big meals! The location is the best part IMO. We have a lot of beach supply’s and the walk was 10 seconds from the front door with no stairs!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property advertises that it sleeps up to 16 people however, there is not enough towels for 10 people let alone 16. It would be nice if there was towel racks. The front door handle kept falling off and it was difficult to get in the house. There was no soap like hand soap. The dryer had a lint catcher that did not go down well so it would tangle around our clothes. The cabinets were very worn and looked beaten. The overall appearance of the living room was terrible. The couch was very uncomfortable and pillows very dirty. This was not a totally renovated property as advertised. The water hose outside was in terrible condition holes in it and the end did not have a nozzle. It was cut all up. The broom and vacuum was the absolute worst. You could not sweep or vacuum sand because the vacuum did not suck up anything and the broom was he cheapest piece of ****. Main Light was blown in one of the bedrooms.

Nice

The only star this property gets is for the location. It is directly across the street from beach access, which made for relatively easy trips to the beach. The house itself is also newer and the appliances were nice. Everything else was terrible because the house was absolutely filthy when we arrived. It appears that despite having FIVE hours between check-out and check-in, the 'cleaning' crew only changes the linens and towels and does nothing else. There was a thick layer of dust on every surface in the home, meaning it hadn't been cleaned in months. There was mildew in every shower, algae in the swimming pool, and sand on every single floor in the house. I expect a little sand - it's a beach house! - but a simple sweeping would have taken care of most of it. We called and complained within the 24 hours, as instructed, and a woman and her husband were sent with a half-empty spray bottle and half a roll of paper towels, a new shower liner, and linens that were even dirtier than what was on the bed. When we called to complain and ask for a proper deep clean, we were told that we could leave and would get a 50% discount on the remaining three days of our trip. So they get away with it because it's essentially 'suffer or end your vacation' since there's no way we could have found alternative accommodations on such short notice. I do not recommend renting any properties associated with Royal American - a quick scan of their BBB (they are not accredited) shows that lack of cleanliness is a recurring issue. If you're willing to do the cleaning yourself, or don't mind wallowing in filth, then the location and home are great. Otherwise, stay away.

The property was great. Beach access was far better then staying in a condo. You didn’t have to take elevators and parking right outside your door. The condo was very nice only problem the floors were a little dirty but other than that great. Pool was fun and loved where there was a little deck area in pool for children to play on. Will stay there again!!

Beautiful house with plenty of space!

Overall a wonderful property. The window blinds were a little dusty, windows weren't locked, and the sectional sofa was made for people under 5' tall. The no pet policy had been overlooked, the sofa smelled like dogs had been there. We were very happy with the overall property and location, and would definitely like to return soon.

We enjoyed our stay although we had challenges the first 2 days. The day we arrived we had no heat and no cable connection for the TV. It was so cold the day we arrived and the day after that heat in the house was a must. After several calls for maintenance everything was fixed and we were happy. The property manager apologized for the inconvenience. Beautiful house.