We booked 3 rooms for two nights, however after checking in, they only gave us one room with air-con, the other two has only a fan in it. It stated the hotel has air-con and we were really disappointed, especially it’s in the hot summer time. When we ask if they could change for us for rooms with air-con, they said they were fully booked and refused to change. We finally decided to stay only one night and check out on the next morning. This is your responsibility to state the real situation of your rooms, don’t just put air-con in hotel details if you are not able to provide it. Generally this is an experience with disappointment.

We booked 3 rooms for two nights, however after checking in, they only gave us one room with air-con, the other two has only a fan in it. It stated the hotel has air-con and we were really disappointed, especially it’s in the hot summer time. When we ask if they could change for us for rooms with air-con, they said they were fully booked and refused to change. We finally decided to stay only one night and check out on the next morning. This is your responsibility to state the real situation of your rooms, don’t just put air-con in hotel details if you are not able to provide it. Generally this is an experience with disappointment.

Stayed for the olympics. Blaise.at the frony desk was very helpful. Rooms needed some air conditioing

No wonder Frauline Maria ditched the abbey for the villa! This convent turned hotel has a gorgeous entry way and restaurant/bar area. However, the room is dreary and dated. The area that surrounds the hotel is safe and has lots of brewery/restaurant/shopping options. It is a 15 minute walk to the train station, easy to navigate.

No wonder Frauline Maria ditched the abbey for the villa! This convent turned hotel has a gorgeous entry way and restaurant/bar area. However, the room is dreary and dated. The area that surrounds the hotel is safe and has lots of brewery/restaurant/shopping options. It is a 15 minute walk to the train station, easy to navigate.

Stayed for the olympics. Blaise.at the frony desk was very helpful. Rooms needed some air conditioing

Hotel is very tired We were in rooms not on the central courtyard shown in all the pictures. There is no Air-con in the rooms or most of the hotel which was hard when it was 32 degrees. The window blind was in pieces on the window cill The tv kept retuning every 15 minutes so was unusable. The bath plug was stuck so could not drain the shower The shower screen leaked all across the bathroom floor The shower head was old and didn’t work properly I reported the above issues to reception when we checked out but no note of issues was recorded The carpet room had a large numbers of holes in it and peeling wallpaper, it’s very tired Room 322 We booked two rooms but we were given room as far away from each other as was possible on different floors The central bar/restaurant has no air-con so was almost unusable with the recent weather This is not a 4 Star Hotel it’s a 3 Star at best that needs investment Well placed in Lille but I’m embarrassed I chose it!

Hotel is very tired We were in rooms not on the central courtyard shown in all the pictures. There is no Air-con in the rooms or most of the hotel which was hard when it was 32 degrees. The window blind was in pieces on the window cill The tv kept retuning every 15 minutes so was unusable. The bath plug was stuck so could not drain the shower The shower screen leaked all across the bathroom floor The shower head was old and didn’t work properly I reported the above issues to reception when we checked out but no note of issues was recorded The carpet room had a large numbers of holes in it and peeling wallpaper, it’s very tired Room 322 We booked two rooms but we were given room as far away from each other as was possible on different floors The central bar/restaurant has no air-con so was almost unusable with the recent weather This is not a 4 Star Hotel it’s a 3 Star at best that needs investment Well placed in Lille but I’m embarrassed I chose it!

This is an “Ok” hotel, breakfast isn’t the best. Overall, just an average hotel.

This is an “Ok” hotel, breakfast isn’t the best. Overall, just an average hotel.

The hotel is beautiful and the staff are friendly and speak English. Excellent parking space. Only a 10 to 15 min. walk from the city center. Beautiful surroundings near the hotel. Nice, clean room and excellent breakfast. Highly recommended for a city trip.

The hotel is beautiful and the staff are friendly and speak English. Excellent parking space. Only a 10 to 15 min. walk from the city center. Beautiful surroundings near the hotel. Nice, clean room and excellent breakfast. Highly recommended for a city trip.

Great hotel in a perfect spot! The reception staff are really nice and helpful!

Great hotel in a perfect spot! The reception staff are really nice and helpful!

A first class experience. All staff was competent and courteous. I liked the location.

A first class experience. All staff was competent and courteous. I liked the location.

Beautifully restored historical building within walking distance of many sites and restaurants. Hôtel was very well maintained and staff were fantastic, very friendly, helpful and polite. Would very happily stay there again

Beautifully restored historical building within walking distance of many sites and restaurants. Hôtel was very well maintained and staff were fantastic, very friendly, helpful and polite. Would very happily stay there again

The staff were incredibly helpful and made sure all of my needs were taken care of. The food at the hotel was also amazing - I couldn't get enough of the delicious meals they served. I will definitely be returning to this hotel in the future. Highly recommend for anyone looking for a comfortable and enjoyable stay.

The staff were incredibly helpful and made sure all of my needs were taken care of. The food at the hotel was also amazing - I couldn't get enough of the delicious meals they served. I will definitely be returning to this hotel in the future. Highly recommend for anyone looking for a comfortable and enjoyable stay.

The room was a bit outdated, but an excellent experience: great breakfast buffet, and wonderful and friendly staff. I would stay there again without hesitating.

The room was a bit outdated, but an excellent experience: great breakfast buffet, and wonderful and friendly staff. I would stay there again without hesitating.

Very expensive dining

Rooms a little dated.

Rooms a little dated.

very nice

very nice

Great place to explore

Great place to explore

Great location and service. A bit dated and toilet requires a bit more cleaning. Otherwise very good breakfast and ambience

Great location and service. A bit dated and toilet requires a bit more cleaning. Otherwise very good breakfast and ambience

Nice atmosphere, great location 10 min. walkcentre. And parking when you are on time. We had a twin room quite spacious on the 3rd floor. Only when opening windows for fresh air at night music comes up the atrium. And note: bathtub was very high getting in for a shower. Hotel should mention this by booking! We had no problem but older people...And there is a safety handel missing in the bath to hold when you get out it is bit unsafe.