Yeondercul experience. The front desk was more than willing to help.

It was nice. The main issue I had was with the mold not being properly cleaned. The rooms are mostly enclosed so easy for condensation from showering & the A/C unit to create mold. I had to clean the mold that was on the ridges of my A/C unit & off the roof in the bathroom. Once I did that & sanitized everything else, it was all good. I enjoyed my stay & the renovations are VERY nice. Makes the hotel look very new & fancy. Breakfast is okay. They use egg whites & no cheese. Would be nice to have the option of bacon as well as sausage. The staff were pretty cool. Not super good but not bad at all, just normal interactions that I actually prefer over going above & beyond. I enjoyed my stay all in all. Will be returning again.

Being a non smoking facility our room and even the hallway smell just like it. So, we were moved to a different room. In the morning, at breakfast at a 42 degrees temperature outside, they did not have coffee. We were freezing and needed our morning drink.

It was nice. The main issue I had was with the mold not being properly cleaned. The rooms are mostly enclosed so easy for condensation from showering & the A/C unit to create mold. I had to clean the mold that was on the ridges of my A/C unit & off the roof in the bathroom. Once I did that & sanitized everything else, it was all good. I enjoyed my stay & the renovations are VERY nice. Makes the hotel look very new & fancy. Breakfast is okay. They use egg whites & no cheese. Would be nice to have the option of bacon as well as sausage. The staff were pretty cool. Not super good but not bad at all, just normal interactions that I actually prefer over going above & beyond. I enjoyed my stay all in all. Will be returning again.

Being a non smoking facility our room and even the hallway smell just like it. So, we were moved to a different room. In the morning, at breakfast at a 42 degrees temperature outside, they did not have coffee. We were freezing and needed our morning drink.

2 cockroachs in the room during my 5 day stay. Mold on the bed sheets. Very poor cleaning!!!

2 cockroachs in the room during my 5 day stay. Mold on the bed sheets. Very poor cleaning!!!

The room was decent. It was an average stay. Front desk was helpful in finding food. There is a nice little village with good eateries.

The room was decent. It was an average stay. Front desk was helpful in finding food. There is a nice little village with good eateries.

Stay was good

Stay was good

Room had several stains on bedding and chairs in the room. There were strands of hair everywhere, on beds, towels, int ub, sink, counters. The view from our room was of the green pool. It's only September but it looks like it's been green for quite some time. I hadn't planned on swimming during my stay but the sight of it was unpleasant. The check was quick and easy and the staff were professional. Overall the stay was fine for the one night but I probably would not book again or recommend.

I based my stay on previous reviews. The price was low and I know you get what you pay for. The side door was not secure, open for anyone to enter/exit undetected the two days I stayed there. The front driveway was blocked by cars and another car would not be able to get by to exit unless you use the entrance the wrong way. Inside, the lobby appears clean. The elevator was dirty. The hallways smelled of marijuana and mildewed carpet. The room overall was clean. The bathroom was clean. The white bed linen had a stain on it. I would not stay again.

I checked in and left a few hours later. There was roaches in the room. It started with seeing a couple small baby roaches at first that I tried to overlook as I would only be staying 1 day but the more I saw I just couldn’t take it. In addition to that we were locked out of the room even though the key worked. The front desk clerk had to come up and use the main key to unlock the door. I was told that he would send maintenance to check it out but no one came and I checked out instead. I had small children and the roaches I just couldn’t tolerate. I presented my issue to front desk very pleasantly and was told to reach out to Expedia (company I booked with) and have them reach out to the hotel for a refund. In the end, the hotel would not refund me for leaving a roach infested room.

Nice experience great place to stay

Clean room, close to bars and shops

The cleaning crew needs to use new detergent or wash deeper as the sheets and blankets we all dirty. They need new mattresses as i couldnt get any rest and had to see a chiropractor after due to the springs sticking through the mattress. The wifi and television service is absolutely horrible

Did not realize the first night that the breakfast area was on the 3rd floor down the hallway. It was a little strange and no sinage but, we figured it out. Also, our bed was far beyond needing replaced. We were in an ADA room on the 3rd floor and the bed had a pretty bad dip in the bed when we laid down. Super uncomfortable and left us sore. Other than that, staff was very friendly and pleasant to be around and the breakfast was wonderful both days we were there

Really nice hotel , would recommend to anyone and everyone

Internet was not working and towels were old. Rooms were missing materials. Not enough toilet paper or shampoo. Had to ask for things needed. Hotel was clean though.

It was great

Reasonably reasonable.

Reasonably reasonable.

Good

Minus some unwanted guests. The stay was ok

My first original room had hair all over it, it smells like mold, the tub had dead Roach, the window was leaking water above the AC unit, and my towels had old dried up blood on them. Once you got off the elevator it also smelled like mold and mildew. Which was on the walls by the window. We will move to a different room on a different floor and that hallway smell very clean and lovely the room was also much better than the first one was. Same thing will served for breakfast every morning the attendance stated that they were out of a lot of stuff. We stayed for 4 days. On the last day the meat was different but the eggs tasted really old and they was rubbery as if she warmed them up from the day before.

The pool was very dirty

Overall good experience. It was good that there was breakfast available.

I enjoyed the A/C but didn't like the roaches in the hallway and no existence of customer care.

Honest unbiased review 08/30/24-09/02/24. You get what you pay for. It’s not an expensive place so of course it won’t be perfect. Pro’s, close to a lot of places, quiet, big rooms, cold ac. Con’s, there is always a lingering smell of tobacco (I worked around it by purchasing some febreze) white bedsheets and white towels are both good and bad… good cause you’d be able to see any stains.. bad because you actually found them lol. Don’t get me started on the toilet, I wasn’t able to flush at all for the 3 nights.. had to go down to the lobby so the cleaning people found a long surprise when they lifted that toilet seat cover lol. The bathrooms need a little more cleaning and maintenance.. whoever did the flooring work was sloppy so all the grout makes the floors look dirty. The shower water pressure was good.. it was just the toilet. The WiFi was good as long as you knew how to connect through the best western app. They did return my deposit asap. Overall, if you’re like me and you can live with what you get, then this is a nice place to stay at. If you’re a clean freak and a perfectionist then make sure you have deep pockets and find some high end place.

WiFi need enhance

WiFi need enhance