The entire staff, from dront desk staff, maids & valet, were awesome. Amber the bartender was one of our favorites. She paid attention to detail. Moe in Valet was another staff member who was super personable.

Great staff and property!!

Great staff and property!!

Peaceful gorgeous property. It was walkable and the hotel offered shuttle service for slightly farther distances. Patio dining was lovely and all employees were helpful and responsive.

Peaceful gorgeous property. It was walkable and the hotel offered shuttle service for slightly farther distances. Patio dining was lovely and all employees were helpful and responsive.

Felt very safe. Beautiful grounds.

Felt very safe. Beautiful grounds.

We liked the location of the hotel. It was peaceful and quiet. We did not like the room: too dark, constand loud running ac, "tired" bathroom and bedding. Staff parked cars on the sidewalk and left a garbage bag in front of our room for 24 hours. Not impressed. We really wanted to like it more but did not.

We liked the location of the hotel. It was peaceful and quiet. We did not like the room: too dark, constand loud running ac, "tired" bathroom and bedding. Staff parked cars on the sidewalk and left a garbage bag in front of our room for 24 hours. Not impressed. We really wanted to like it more but did not.

Older hotel, some things could use upgrades

Older hotel, some things could use upgrades

We got to the hotel early and there was no option for check in. We gave them our number so they could call when the room was ready and they never called. Once we checked in it took over an hour to get our bags(that had been left outside for hours while we waited for our room). Front desk service was rude at best. This hotel used to be the best in town but now that it is a Marriott it is not worth staying at. When you get to the room and use the in room phone beware that although it has buttons for room service and in room dinning, they do not have those services. The phone will just ring and ring and not even go to a message saying this service is unavailable. The pool drinks were terrible but at least they created camaraderie amongst the guests. We met several friends over our conversation about the terrible cocktail and even more unpleasant service. We did not leave early however since there were no towels to dry off. Luckily when we got back to the room our bedding had been changed with ones that had tears in the sheets. This lead us to leave to dinner where there was a line of less than pleased guest waiting for the “shuttle service”. When we got back from dinner I called from our room to the bell hop and asked for someone to bring a bagage cart. I told them we where driving out at 3am and needed to pack the car. They said they would send someone but no worries there is always a bell hop on duty. Soo after an hour of waiting for said bell hop I fell asleep.

We got to the hotel early and there was no option for check in. We gave them our number so they could call when the room was ready and they never called. Once we checked in it took over an hour to get our bags(that had been left outside for hours while we waited for our room). Front desk service was rude at best. This hotel used to be the best in town but now that it is a Marriott it is not worth staying at. When you get to the room and use the in room phone beware that although it has buttons for room service and in room dinning, they do not have those services. The phone will just ring and ring and not even go to a message saying this service is unavailable. The pool drinks were terrible but at least they created camaraderie amongst the guests. We met several friends over our conversation about the terrible cocktail and even more unpleasant service. We did not leave early however since there were no towels to dry off. Luckily when we got back to the room our bedding had been changed with ones that had tears in the sheets. This lead us to leave to dinner where there was a line of less than pleased guest waiting for the “shuttle service”. When we got back from dinner I called from our room to the bell hop and asked for someone to bring a bagage cart. I told them we where driving out at 3am and needed to pack the car. They said they would send someone but no worries there is always a bell hop on duty. Soo after an hour of waiting for said bell hop I fell asleep.

Close to plaza, quiet, serene, comfortable, clean, and no frills.

Close to plaza, quiet, serene, comfortable, clean, and no frills.

Beautiful, but expensive property. Staff was excellent and responsive. Room was very nice with comfortable beds and quiet. Pool and hot tub were nice, too.

Beautiful, but expensive property. Staff was excellent and responsive. Room was very nice with comfortable beds and quiet. Pool and hot tub were nice, too.

La Posada is ideally located in old town. Close to Canyon Rd galleries and close to plenty of sights and excellent restaurants.

La Posada is ideally located in old town. Close to Canyon Rd galleries and close to plenty of sights and excellent restaurants.

I am a single woman who had to evacuate from the Ruidoso/Alto fires. I made it to Santa Fe and hoped to only stay two days. I stayed four more. They were very accommodating.

I am a single woman who had to evacuate from the Ruidoso/Alto fires. I made it to Santa Fe and hoped to only stay two days. I stayed four more. They were very accommodating.

The first room that I was offered was very dirty, especially the carpet. the second room that was hypoallergenic was above the bar and main lobby and very noisy

The first room that I was offered was very dirty, especially the carpet. the second room that was hypoallergenic was above the bar and main lobby and very noisy

La Posada is a beautiful facility that honors the setting and history of Santa Fe. That said, it seems that the resort relies too much on its image and not enough on its clientele. Our room, like others was quaint and "old Santa Fe" in style, but VERY dark and poorly lighted (at time we needed flashlights to find things in our luggage) and VERY limited in storage space. These things could be improved without compromising the style. The staff (especially the shuttle team) was friendly and helpful in most cases--no complaints at all except for the pool bar staff who were either not on duty or blase. I paid $8 for a vodka tonic that was flat and tasteless. When I commented to the pool barman, he just shrugged.

La Posada is a beautiful facility that honors the setting and history of Santa Fe. That said, it seems that the resort relies too much on its image and not enough on its clientele. Our room, like others was quaint and "old Santa Fe" in style, but VERY dark and poorly lighted (at time we needed flashlights to find things in our luggage) and VERY limited in storage space. These things could be improved without compromising the style. The staff (especially the shuttle team) was friendly and helpful in most cases--no complaints at all except for the pool bar staff who were either not on duty or blase. I paid $8 for a vodka tonic that was flat and tasteless. When I commented to the pool barman, he just shrugged.

Beautiful grounds & perfect location!

Beautiful grounds & perfect location!

Very nice property, in a walking distance to the plaza, variety of dining, shopping, and numerous art galleries'. Very friendly and helpful personal.

Very nice property, in a walking distance to the plaza, variety of dining, shopping, and numerous art galleries'. Very friendly and helpful personal.

Great, historic hotel. Valet parking can be slow & congested. Unbeatable location & wonderful grounds.

We liked the campus style of the layout and its proximity to a large number of attractions

Beautiful place to stay