Great view, great hotel and great service. Excellent hotel. Strongly recommend

Great view, great hotel and great service. Excellent hotel. Strongly recommend

Our stay from the moment we arrived was excellent. The staff was very polite and helpful. Our room was clean and comfortable with no problems whatsoever. The beach bar was a great place to unwind with a fabulous view.

Our stay from the moment we arrived was excellent. The staff was very polite and helpful. Our room was clean and comfortable with no problems whatsoever. The beach bar was a great place to unwind with a fabulous view.

The incredible view of the Alps is obviously the best part of this hotel. Its old world charm is certainly a draw but for those looking for modern amenities, such as outlets in the room or safety features, this is not for you. There is a step up into your room as well as a step down into the bathroom & a high tub to step over to take a shower. A dangerous situation esp if you use the BR at night. The restaurant is excellent but very expensive. The hotel is located a short distance to the lake for a nice stroll to downtown but overall not conveniently located. Easily a 15 walk to shops & boats, downtown area. The beauty of the surrounding Alos & lake overcomes these inconveniences but be aware of the drawbacks.

The incredible view of the Alps is obviously the best part of this hotel. Its old world charm is certainly a draw but for those looking for modern amenities, such as outlets in the room or safety features, this is not for you. There is a step up into your room as well as a step down into the bathroom & a high tub to step over to take a shower. A dangerous situation esp if you use the BR at night. The restaurant is excellent but very expensive. The hotel is located a short distance to the lake for a nice stroll to downtown but overall not conveniently located. Easily a 15 walk to shops & boats, downtown area. The beauty of the surrounding Alos & lake overcomes these inconveniences but be aware of the drawbacks.

Lovely hotel but rooms were tiny! Very noisy at night, lots of shouting even after 1 am in the morning! Suggest you have a lake view room not a building site room!

Lovely hotel but rooms were tiny! Very noisy at night, lots of shouting even after 1 am in the morning! Suggest you have a lake view room not a building site room!

Breakfast not included :(

Breakfast not included :(

Tim greeted us with a smile and was awesome with expediting our check in.

Tim greeted us with a smile and was awesome with expediting our check in.

We stayed here due to the proximity of the Seebad access but it was closed both days. The best part was the free bus access and fonicuar down the hill. However; For the price we paid we felt the experience was lacking - did not receive complimentary bottled waters included in the room. - room was HOT and when we turned on the AC the alarm went off while we were sleeping when the room was only 21 Celsius. - Did not receive fresh towels daily - alarm went off in the - the Dining was outrageously expensive and had to Greco down town for alternatives. - couldn’t take a shower without shower leaking all over the floor Would not recommend to anyone

We stayed here due to the proximity of the Seebad access but it was closed both days. The best part was the free bus access and fonicuar down the hill. However; For the price we paid we felt the experience was lacking - did not receive complimentary bottled waters included in the room. - room was HOT and when we turned on the AC the alarm went off while we were sleeping when the room was only 21 Celsius. - Did not receive fresh towels daily - alarm went off in the - the Dining was outrageously expensive and had to Greco down town for alternatives. - couldn’t take a shower without shower leaking all over the floor Would not recommend to anyone

Incredible lake view, funicular down to the lake level street made it so easy to wander around and enjoy the city!

Incredible lake view, funicular down to the lake level street made it so easy to wander around and enjoy the city!

We didn’t have a hot water in the shower.

We didn’t have a hot water in the shower.

the hotel offered the most amazing view of Luzerne. the room could have used upgrading. the restaurant was excellent but pricey. close to everything. Hotel supplies free pass for bus and tram

the hotel offered the most amazing view of Luzerne. the room could have used upgrading. the restaurant was excellent but pricey. close to everything. Hotel supplies free pass for bus and tram

Stayed in the recently renovated Junior suite, the pictures do not do it justice. Views from the balcony are some of the best in Lucerne. Hotel restaurant and bar were also great. Live music and fun sophisticated atmosphere. Outstanding room, and great hotel.

Beautiful hotel, amazing views of the lake, friendly staff

This hotel canceled our PAID reservation made 4 months ago. We were traveling from Zermatt to Lucerne and we got an email from Expedia the day before we were scheduled to arrive at the hotel telling us that the hotel cancelled our reservation. Expedia made us a new reservation somewhere else, at the only room still available in town in that range, at a hotel we did not want to go to, but we had no choice. With one day notice, not much is available in a city like Lucerne. The hotel was simply unprofessional and unreliable. This was unacceptable in my view.

The views here are breath-taking! The staff are so friendly and accommodating, rooms newly refurbished, clean and modern, access to a balcony and walkable distance to the station and town centre. Everything was perfect.

Just a quick one night stay and as ever Montana lived up to expectations. Great room, lake view (as booked) and charming staff La Scala lunch was exceptional

Just a quick one night stay and as ever Montana lived up to expectations. Great room, lake view (as booked) and charming staff La Scala lunch was exceptional

The room was small, but the bed was big and comfortable. If you go to Haldenstrasse instead of the hotel address, you can use the elevator. The view from the restaurant was great.

The room was small, but the bed was big and comfortable. If you go to Haldenstrasse instead of the hotel address, you can use the elevator. The view from the restaurant was great.

Very friendly and efficient staff, beautiful views, great restaurant and good location to easily reach centre of Lucerne.

Very friendly and efficient staff, beautiful views, great restaurant and good location to easily reach centre of Lucerne.

The hotel is pretty and the rooms were very clean. Not really walking distance from the main downtown part though. We had to change travel plans last minute and booked here, we were not notified of the latest covid restriction and upon entering the hotel told we would not be allowed to stay there if we didn’t get a rapid test tonight even though we were all vaccinated. I understand rules but the hotel should have notified us like all our other European hotels did. Also they sent us to two separate pharmacies that were closed, thank goodness we had a rental car. Frustrating check in process but the hotel overall is not a bad place to stay.

The hotel is pretty and the rooms were very clean. Not really walking distance from the main downtown part though. We had to change travel plans last minute and booked here, we were not notified of the latest covid restriction and upon entering the hotel told we would not be allowed to stay there if we didn’t get a rapid test tonight even though we were all vaccinated. I understand rules but the hotel should have notified us like all our other European hotels did. Also they sent us to two separate pharmacies that were closed, thank goodness we had a rental car. Frustrating check in process but the hotel overall is not a bad place to stay.