Rooms are not in modern shape anymore. The bathroom and toilet floor were not clean (hair etc). Service, breakfast and bar were good. Parking was easy.

Rooms are not in modern shape anymore. The bathroom and toilet floor were not clean (hair etc). Service, breakfast and bar were good. Parking was easy.

Nice hotel. The breakfast room was exceedingly busy one morning and there were workmen on site another day but all in all a good stay

Nice hotel. The breakfast room was exceedingly busy one morning and there were workmen on site another day but all in all a good stay

A very nice and comfortable stay, a spacious and clean room, kind staff.

A very nice and comfortable stay, a spacious and clean room, kind staff.

Decent hotel for business Trip. Nothing special but does the trick. Breakfast was good (with freshly squeezed orange juice, tasty pastries and good ham/cheese). Hygiene in the bathrooms of the room were not acceptable (multiple hair on floor in bathroom AND toilet).

Decent hotel for business Trip. Nothing special but does the trick. Breakfast was good (with freshly squeezed orange juice, tasty pastries and good ham/cheese). Hygiene in the bathrooms of the room were not acceptable (multiple hair on floor in bathroom AND toilet).

good hotel in Cergy with nice breakfast, comfortable bed and updated room. The main issue I had is that the AC is not working well enough to cool down the room at night when the weather is hot, and there is no screen at the window like everywhere else in France so you can't leave your window open either if you care about mosquitos. It was hot in the room, too hot to sleep comfortably

good hotel in Cergy with nice breakfast, comfortable bed and updated room. The main issue I had is that the AC is not working well enough to cool down the room at night when the weather is hot, and there is no screen at the window like everywhere else in France so you can't leave your window open either if you care about mosquitos. It was hot in the room, too hot to sleep comfortably

Very comfortable place to stay. Quiet and clean. Good breakfast, restaurant, and bar. Staff were excellent. Easy walk to university, train station, and Port Cergy for dining. Good internet. Not luxurious but perfectly comfortable.

Very comfortable place to stay. Quiet and clean. Good breakfast, restaurant, and bar. Staff were excellent. Easy walk to university, train station, and Port Cergy for dining. Good internet. Not luxurious but perfectly comfortable.

In general the hotel room is ok. But it’s quite old and the AC didn’t work well. Also the room is supposed to be a non smoking room but it smells like cigarettes.

In general the hotel room is ok. But it’s quite old and the AC didn’t work well. Also the room is supposed to be a non smoking room but it smells like cigarettes.

It was my first stay at the hotel during my business trip. The hotel was clean, staff was very friendly and helpful. The room service was exceptional, especially for breakfast. Highly recommended. Kristina UK

It was my first stay at the hotel during my business trip. The hotel was clean, staff was very friendly and helpful. The room service was exceptional, especially for breakfast. Highly recommended. Kristina UK

Very convenient for shops and RER/SNCF station.

Very convenient for shops and RER/SNCF station.

Facility was adequate and the free onsite parking was definitely a bonus. The bed and sofa is comfy and there is sufficient working space. Hotel is highly recommended for a business trip. The reviews about the wifi are accurate, it's rock solid. My only gripe is that the building is showing signs of age. Wall decor seems to be a little dated with the rough textured wall design and old lighting. The heating in the room is controlled by a manual thermostat dial that doesn't seem to work very well. I noticed other occupants requesting for additional heating as the built-in heating was insufficient and the vents were blowing cold air. The fitness room has a couple machines, a combination workout machine, cycling machine, eliptical machine, and two treadmills. It's not a full-fledged gym so no free weights if that is what you're looking for. The gourmet bar serves decent food but if you ever get hungry and not want to leave the hotel, there's always UberEats!

No fly screen for the window

No fly screen for the window

The bed was extremely small and the mattress terribly uncomfortable…way too small for 2 people! The room has no cross ventilation and air was stagnant, no air conditioning. Almost no storage place for clothing, no drawers, only a few hangers, had to live out of a valise! Had to wait 3 days till room safe was repaired. Hotel needs a total and complete renovation.

The bed was extremely small and the mattress terribly uncomfortable…way too small for 2 people! The room has no cross ventilation and air was stagnant, no air conditioning. Almost no storage place for clothing, no drawers, only a few hangers, had to live out of a valise! Had to wait 3 days till room safe was repaired. Hotel needs a total and complete renovation.

Everything was good, except the lift is place far away from the reception.

I have stayed at Novotel Cergy a couple of times and will likely return as it is conveniently located for business. Overall, I would rate the hotel as very good: particularly good value for money. The hotel is comfortable, although some of the furnishings in the rooms are perhaps a little tired. Hotel has a good restaurant (only open Mon-Thurs at present. Presumably due to Covid?). Cergy port is a 10 min walk away, with a few nice food & drink options.

Bien

Nice and clean, quick check in . The location is okay.

Nice and clean, quick check in . The location is okay.

I liked its accessibility and ambience. Its good value for money

I liked its accessibility and ambience. Its good value for money