I came down to Baltimore to see my son perform at the Peabody Institute. I picked the hotel because of the convenient location--but wow, this is my new favorite place to stay. Very comfortable and chic--but the staff is what really makes the difference. Everyone went above and beyond to make us feel welcome, especially Veronica and Steven!

I came down to Baltimore to see my son perform at the Peabody Institute. I picked the hotel because of the convenient location--but wow, this is my new favorite place to stay. Very comfortable and chic--but the staff is what really makes the difference. Everyone went above and beyond to make us feel welcome, especially Veronica and Steven!

This is a lovely hotel and the service is lovely. I am always warmly welcomed. The rooms have always been spotlessly clean. This time around the soap dispenser in the shower was empty, but luckily, I brought my own.

This is a lovely hotel and the service is lovely. I am always warmly welcomed. The rooms have always been spotlessly clean. This time around the soap dispenser in the shower was empty, but luckily, I brought my own.

Bed was comfortable, staff was great and accommodating

Bed was comfortable, staff was great and accommodating

Staff was very friendly and attended to our needs

Staff was very friendly and attended to our needs

It was amazing. Highly recommend. No complaints.

It was amazing. Highly recommend. No complaints.

Our stay was wonderful! The room was nice and the hotel was safe

Our stay was wonderful! The room was nice and the hotel was safe

I like the location in Mount Vernon area near to lovely Walters Museum. Check in time (4pm) is strict - I arrived before time and they offered early check in at the cost of $25! Spacious room with 2 queen beds. Very noisy - traffic noise from outside despite high floor and small window - and noisy central air con that you couldn’t switch off. I couldn’t use the toiletries provided as they were so strongly perfumed.

I like the location in Mount Vernon area near to lovely Walters Museum. Check in time (4pm) is strict - I arrived before time and they offered early check in at the cost of $25! Spacious room with 2 queen beds. Very noisy - traffic noise from outside despite high floor and small window - and noisy central air con that you couldn’t switch off. I couldn’t use the toiletries provided as they were so strongly perfumed.

The location of the hotel is around many historical buildings. The hotel is a short walk to shops and restaurants. The area is pretty quiet at night and not so much noise which is much appreciated when wanting to rest. The staff was wonderful checking in. Unfortunately, i I can't remember the young man's name, but I never been asked if there were special accommodations I would like to have for a room, and my request was to not be near an elevator if possible. He took his time and looked for that very room for me and that meant a lot to me. The morning desk staff were great also, a quick checkout and quick instructions how to get out the parking garage. This was my second stay at this hotel and I have to say this will be my hotel of choice when visiting Baltimore.

The location of the hotel is around many historical buildings. The hotel is a short walk to shops and restaurants. The area is pretty quiet at night and not so much noise which is much appreciated when wanting to rest. The staff was wonderful checking in. Unfortunately, i I can't remember the young man's name, but I never been asked if there were special accommodations I would like to have for a room, and my request was to not be near an elevator if possible. He took his time and looked for that very room for me and that meant a lot to me. The morning desk staff were great also, a quick checkout and quick instructions how to get out the parking garage. This was my second stay at this hotel and I have to say this will be my hotel of choice when visiting Baltimore.

Amazing hotel. Great staff and awesome room and lobby

Amazing hotel. Great staff and awesome room and lobby

As we checked in was greeted with warm and friendly faces . But there was a mixed up with the payment. I paid through a 3 rd party but my card was still charged . Which I had to fight to have it reimbursed. Secondly when entering our final day at the hotel we were harassed by the cleaning crew after we informed them that we had a late checkout staff. She claimed because I requested the day before I had to request it again in the morning which made no sense.

As we checked in was greeted with warm and friendly faces . But there was a mixed up with the payment. I paid through a 3 rd party but my card was still charged . Which I had to fight to have it reimbursed. Secondly when entering our final day at the hotel we were harassed by the cleaning crew after we informed them that we had a late checkout staff. She claimed because I requested the day before I had to request it again in the morning which made no sense.

The staff was outstanding. There was a dust bunny chunk near bed side stand but minor issue. Everything else was great.

The staff was outstanding. There was a dust bunny chunk near bed side stand but minor issue. Everything else was great.

Very comfortable bed and overall a good experience. Easy, inexpensive parking across from hotel. More attentive service at the restaurant would make for an even better stay. Thank you.

Very good

Wonderful stay. Clean and safe. Staff was very friendly.

Wonderful stay. Clean and safe. Staff was very friendly.

On business - comfortable. Convenient to Baltimore Conf center.

On business - comfortable. Convenient to Baltimore Conf center.

Perfect location for all the hot spots in the city. The staff was amazing. Very helpful and nice start to finish. These Florida girls enjoyed the stay

Perfect location for all the hot spots in the city. The staff was amazing. Very helpful and nice start to finish. These Florida girls enjoyed the stay

The Hotel was excellent. The staff was very professional,courteous and friendly. I would highly recommend this hotel !

The Hotel was excellent. The staff was very professional,courteous and friendly. I would highly recommend this hotel !