Great location in middle of Chester City Centre Really helpful and friendly reception staff Decor is in need of updating but hotel is clean Plenty of choice at breakfast and the restaurant staff couldn’t have been more pleasant and helpful

Great location in middle of Chester City Centre Really helpful and friendly reception staff Decor is in need of updating but hotel is clean Plenty of choice at breakfast and the restaurant staff couldn’t have been more pleasant and helpful

Hotel looks nice from the outside and on the pictures, but the room I stayed in was in a very sorry state. I booked a deluxe room and when I got in, the shade on the bedside lamp was hanging at a funny angle so I straightened it and the whole thing fell off leaving exposed electrical connections. I fixed this one for them. The toilet seat was hanging on by only one fixing. Not great. The bath is under the window so the shower sprays the window sill which is consequently rotten and covered in mould. I felt like I would get more dirty just by getting in the shower! The room was very sparce and nothing like the lovely picture for a deluxe room. Dressing gowns were provided but they weren't hung up, they were just screwed up in a ball on one of the shelves in the wardrobe which made it look like they hadn't been changed from the last occupant. Reception staff were very polite and the breakfast was nice but the hotel is in need of some TLC I would say.

Hotel looks nice from the outside and on the pictures, but the room I stayed in was in a very sorry state. I booked a deluxe room and when I got in, the shade on the bedside lamp was hanging at a funny angle so I straightened it and the whole thing fell off leaving exposed electrical connections. I fixed this one for them. The toilet seat was hanging on by only one fixing. Not great. The bath is under the window so the shower sprays the window sill which is consequently rotten and covered in mould. I felt like I would get more dirty just by getting in the shower! The room was very sparce and nothing like the lovely picture for a deluxe room. Dressing gowns were provided but they weren't hung up, they were just screwed up in a ball on one of the shelves in the wardrobe which made it look like they hadn't been changed from the last occupant. Reception staff were very polite and the breakfast was nice but the hotel is in need of some TLC I would say.

All these bad reviews i was getting about this hotel was nonsence this hotel was old fashined yes but it has class we had a perfect stay at the blossoms the beds were so comfortable the shower was perfect and the staff were so helpful thank you blossoms for a perfect couple of days we will be back

All these bad reviews i was getting about this hotel was nonsence this hotel was old fashined yes but it has class we had a perfect stay at the blossoms the beds were so comfortable the shower was perfect and the staff were so helpful thank you blossoms for a perfect couple of days we will be back

I would say this isn’t really a hotel for families. More of a one night party hotel. The extra Z beds offered for the children were unsuitable, one had no springs down the side! When we let the hotel know they said thanks? Breakfast was average and took and eternity to arrive and the bar is only open on a Friday and Saturday. If you are couple looking for somewhere to stay in Chester for a night and not have to get a taxi it’ll do. Although the travel lodge is only another 100m down the road!

We had a room looking onto the main street which became very noisy at night. Saxophonist, drunken groups, street cleaners and a 2 am delivery with serval crates of product made for an awful sleep. Considering this was a family room I'm surprised they put kids there. The room itself was above Lush so if the window was left open your nose burnt from the smell of the shop. There were patches of mold on the ceiling in both the bedroom and the bathroom. The cleaners don't do an amazing job considering we were finding Primark clothing stickers on the floor and curtains from previous occupiers. The bed sheets do not cover the beds when made into a double as soon as you sit on it they move and may as well not be on the bed.

I would say this isn’t really a hotel for families. More of a one night party hotel. The extra Z beds offered for the children were unsuitable, one had no springs down the side! When we let the hotel know they said thanks? Breakfast was average and took and eternity to arrive and the bar is only open on a Friday and Saturday. If you are couple looking for somewhere to stay in Chester for a night and not have to get a taxi it’ll do. Although the travel lodge is only another 100m down the road!

We had a room looking onto the main street which became very noisy at night. Saxophonist, drunken groups, street cleaners and a 2 am delivery with serval crates of product made for an awful sleep. Considering this was a family room I'm surprised they put kids there. The room itself was above Lush so if the window was left open your nose burnt from the smell of the shop. There were patches of mold on the ceiling in both the bedroom and the bathroom. The cleaners don't do an amazing job considering we were finding Primark clothing stickers on the floor and curtains from previous occupiers. The bed sheets do not cover the beds when made into a double as soon as you sit on it they move and may as well not be on the bed.

We stayed as part of a Hen party. Room was very dated, there was hair in the bath and on the bathroom floor. Stiflingly hot even with aircon on. Lots of noise from nearby venues. On the morning of Che k out we were in bed and someone let themselves in thinking the room was empty! Not acceptable

We stayed as part of a Hen party. Room was very dated, there was hair in the bath and on the bathroom floor. Stiflingly hot even with aircon on. Lots of noise from nearby venues. On the morning of Che k out we were in bed and someone let themselves in thinking the room was empty! Not acceptable

No aircon and the room was very warm due to heating constantly blasting out from the bathroom radiator. Cobwebs in the bathroom and bedroom.

No aircon and the room was very warm due to heating constantly blasting out from the bathroom radiator. Cobwebs in the bathroom and bedroom.

Hotel is tired and unclean- dust and cobwebs. Dirty corridor carpets. Dusty rooms

Hotel is tired and unclean- dust and cobwebs. Dirty corridor carpets. Dusty rooms

Great place and lovely staff, in fact awesome staff but bed was the most uncomfortable zip up - advertised as a king it was a zip up with a hard ridge that mean tee had a very poor sleep

Great place and lovely staff, in fact awesome staff but bed was the most uncomfortable zip up - advertised as a king it was a zip up with a hard ridge that mean tee had a very poor sleep

Check in was great, staff helpful and kept our luggage safe until we could check in at the correct time. However, the room had a terrible outlook, overlooking a low wall that had public convenience tiles on it, with large holes. We went for a nightcap in the bar, but it had no Baileys and no brandy. Also, the coffee machine was not in operation, although the barman did get us some hot water and coffee sachets, which we didn't pay for as this was avaliable in our room. The hotel is in a fabulous location for shopping and viewing locations, but let down by the above.

Check in was great, staff helpful and kept our luggage safe until we could check in at the correct time. However, the room had a terrible outlook, overlooking a low wall that had public convenience tiles on it, with large holes. We went for a nightcap in the bar, but it had no Baileys and no brandy. Also, the coffee machine was not in operation, although the barman did get us some hot water and coffee sachets, which we didn't pay for as this was avaliable in our room. The hotel is in a fabulous location for shopping and viewing locations, but let down by the above.

very good hotel stay there if I’m in Chester

Check in was okay gentleman quite friendly bedroom and lounge area was nice bathroom needs a lot of work doing the heat was horrendous breakfast very expensive for what you got 45 minutes to be served on the third day spoken to very rudely by the waitress said she had to check whether the payment had been made Not happy at all room was not clean for two days we had to request from housekeeping on checkout did not get spoken to will definitely not be going again

Check in was okay gentleman quite friendly bedroom and lounge area was nice bathroom needs a lot of work doing the heat was horrendous breakfast very expensive for what you got 45 minutes to be served on the third day spoken to very rudely by the waitress said she had to check whether the payment had been made Not happy at all room was not clean for two days we had to request from housekeeping on checkout did not get spoken to will definitely not be going again

What a terrible run down hotel no bar open no food available after a 6 hour journey!! Staff on reception not in the slightest bothered Room shabby bed so uncomfortable it was that bad I only stayed for 1 night of my 2 night trip!!!

What a terrible run down hotel no bar open no food available after a 6 hour journey!! Staff on reception not in the slightest bothered Room shabby bed so uncomfortable it was that bad I only stayed for 1 night of my 2 night trip!!!

Friendly staff and reception very helpful, hotel close to everything you need for shops and a night out

Pleasant hotel right in the heart of the city. Staff were friendly and really helpful. Room was basic but suited our needs .

Pleasant hotel right in the heart of the city. Staff were friendly and really helpful. Room was basic but suited our needs .

Very noisy from street noise till 4 am in the morning Shower was not very hot Bed was very uncomfortable

Very noisy from street noise till 4 am in the morning Shower was not very hot Bed was very uncomfortable

Very beautiful hotel 🏨 clean and very tired. The rooms are good 5 stars. But wish the bar was open.

Very beautiful hotel 🏨 clean and very tired. The rooms are good 5 stars. But wish the bar was open.