Staff horrible

Staff horrible

Room was run down really bad. Reeked of cigarettes even though it was non-smoking. Two guys fighting very loudly by the lobby for a good while in the night. Lots of homeless and police sirens. Bed was very dirty under blankets. Tub had what appeared to be mold. Staff were the only positive thing about the location they were very nice .

Room was run down really bad. Reeked of cigarettes even though it was non-smoking. Two guys fighting very loudly by the lobby for a good while in the night. Lots of homeless and police sirens. Bed was very dirty under blankets. Tub had what appeared to be mold. Staff were the only positive thing about the location they were very nice .

This place is unlivable. Filthy! Dangerous! I walked out after seeing all the burn holes in the sheets. It’s basically a drug den. DO NOT STAY HERE!!!

This place is unlivable. Filthy! Dangerous! I walked out after seeing all the burn holes in the sheets. It’s basically a drug den. DO NOT STAY HERE!!!

Room was clean, but smells funny had to spray Lysol. Out side was ran down,sign broken, parking lot asphalt broken, washer and dryer broken! Weeds growing up on side walk. Would not stay here again.

Room was clean, but smells funny had to spray Lysol. Out side was ran down,sign broken, parking lot asphalt broken, washer and dryer broken! Weeds growing up on side walk. Would not stay here again.

Inadequate heating in freezing conditions! Had to leave property and NO REFUND!!! Establishment should be closed down!

Inadequate heating in freezing conditions! Had to leave property and NO REFUND!!! Establishment should be closed down!

It was clean plenty of towels

It was clean plenty of towels

I’m sorry, but I don’t recommend this place to anyone- very dingy and bare, and not cozy feeling at all. Not real clean. No comforter on bed. Heater didn’t work so we asked about it and she gave us a portable one, didn’t work either.. The outer grounds was awful. Just not a good feeling at all- we almost pulled out and left for something better.

I’m sorry, but I don’t recommend this place to anyone- very dingy and bare, and not cozy feeling at all. Not real clean. No comforter on bed. Heater didn’t work so we asked about it and she gave us a portable one, didn’t work either.. The outer grounds was awful. Just not a good feeling at all- we almost pulled out and left for something better.

It was excellent value, I don't know what people want for reasonable amt, it was clean, they were exceedingly kind and I have zero complaints. Will come again if i need to

It was excellent value, I don't know what people want for reasonable amt, it was clean, they were exceedingly kind and I have zero complaints. Will come again if i need to

The room that we paid for was a King size bed, which we did not get, it was a Double Bed & the toilet would'nt flush & the tub was gross & wasn't cleaned. We've been staying @ Santa Fe Inn for years WILL NOT BE STAYING THERE AGAIN!

The room that we paid for was a King size bed, which we did not get, it was a Double Bed & the toilet would'nt flush & the tub was gross & wasn't cleaned. We've been staying @ Santa Fe Inn for years WILL NOT BE STAYING THERE AGAIN!

Unsafe and dirty.

Unsafe and dirty.

This property is in bad shape and may be under renovation , but this should be indicated in listings. There were flies in my room that I could not get rid of, the wifi didn't work and when I asked about it I was told that it never worked in that area. The lighting was dim. There was no entry to the lobby with all transactions handled through a thick plexiglass window, creating a hostile atmosphere. The one positive was the staff, which was upbeat and welcoming even when telling me there was nothing they could do to help.

This property is in bad shape and may be under renovation , but this should be indicated in listings. There were flies in my room that I could not get rid of, the wifi didn't work and when I asked about it I was told that it never worked in that area. The lighting was dim. There was no entry to the lobby with all transactions handled through a thick plexiglass window, creating a hostile atmosphere. The one positive was the staff, which was upbeat and welcoming even when telling me there was nothing they could do to help.

The pictures shown for this property are nothing like what you drive up too. The office is closed up only talk through a window and the pool has been closed for 3 yrs now and there is no restaurant and the Wi-Fi router was hooked up right outside my room and still there was no connection in the room. There is rooms closed up with signs on the doors that there is absestas that can cause cancer and the lady next to us said she had bugs in her room. This place is also in homeless downtown area.I wish I could share the pictures I took. Also there is no other Hotels around there to move too. This place is false selling and needs to be taken off the sight and Expedia obviously doesn’t check on their customers updated info so no one is held accountable lesson learned

The pictures shown for this property are nothing like what you drive up too. The office is closed up only talk through a window and the pool has been closed for 3 yrs now and there is no restaurant and the Wi-Fi router was hooked up right outside my room and still there was no connection in the room. There is rooms closed up with signs on the doors that there is absestas that can cause cancer and the lady next to us said she had bugs in her room. This place is also in homeless downtown area.I wish I could share the pictures I took. Also there is no other Hotels around there to move too. This place is false selling and needs to be taken off the sight and Expedia obviously doesn’t check on their customers updated info so no one is held accountable lesson learned

Roach in bathtub, black mold on bath tiles. Caulking peeling, wallpaper peeling, iron oxide stains in tub, A/c didn’t cool room, stained carpet, worn furniture, tattered bedspread, sink wouldn’t turn off, “non-smoking” room smelled like smoke, cobwebs on door handles, asbestos exposed ceiling. Something in the mattress cut my knee TWICE.

Roach in bathtub, black mold on bath tiles. Caulking peeling, wallpaper peeling, iron oxide stains in tub, A/c didn’t cool room, stained carpet, worn furniture, tattered bedspread, sink wouldn’t turn off, “non-smoking” room smelled like smoke, cobwebs on door handles, asbestos exposed ceiling. Something in the mattress cut my knee TWICE.

Excellent value for the $. If you just need a place to crash for a night or 2 this is the spot

Excellent value for the $. If you just need a place to crash for a night or 2 this is the spot

Very old room with a lot of very worn in the stains on most surfaces. Said they had to modify breakfast due to Covid but all 3 staff I saw didn’t have any face masks on. I feel they use that to just justify giving you a paper bag with a granola bar and a piece of fruit in it when the expectation is there is a full breakfast.

Very old room with a lot of very worn in the stains on most surfaces. Said they had to modify breakfast due to Covid but all 3 staff I saw didn’t have any face masks on. I feel they use that to just justify giving you a paper bag with a granola bar and a piece of fruit in it when the expectation is there is a full breakfast.

Melissa at the front desk was extremely nice but that is the only positive thing about that hotel.

Melissa at the front desk was extremely nice but that is the only positive thing about that hotel.