It was great the time we spend there !!!! Very quiet please the most important people who work there are very well educated and friendly. It was super clean , the beds and all in my room neat and clean. When we requested something they give us as soon as we ask. My experience was 10/10. We recommended Westgate I had the opportunity to stay at the Resort in Florida and everything is the same.nice, clean and friendly. We love it!!!

No complaints excellent facility

Everything in room was like brand new - excellent quality and super convenient to shops restaurants but far enough from all the noisier areas. Super easy access to subways to and from airport and the rest of the city!

It was great the time we spend there !!!! Very quiet please the most important people who work there are very well educated and friendly. It was super clean , the beds and all in my room neat and clean. When we requested something they give us as soon as we ask. My experience was 10/10. We recommended Westgate I had the opportunity to stay at the Resort in Florida and everything is the same.nice, clean and friendly. We love it!!!

Everything in room was like brand new - excellent quality and super convenient to shops restaurants but far enough from all the noisier areas. Super easy access to subways to and from airport and the rest of the city!

A long weekend as a couple to browse key NYC sights. A central place next to Grand Central was great - access to subway and walking distance from Broadway and many key sights. Offered really good value for moey

There was a horrible noise that happened most of the night in my original room, 1019. Could not sleep. A man came up and said that it was the HVAC and they had been working on it for years...told me if I turned off the HVAC it would quit happening, which it did. At the desk the nest5 morning I asked if was to choose between sleep and HVAC and they moved me to a nice room. I wanted to ask for a refund for 2 sleepless nights but didn't...too much trouble. I wish they had offered. This is a nice place...why would they put people in a room knowingly that would be a horrible place. No cluse..I will stay there again but make sure I am nowhere near the room they gave me at first. The review would be excellent if not for that ridiculous incident. Nice people, nice rooms, nice housekeeping...all good if they don't knowing put people in a room in which it is impossible to sleep.

There was a horrible noise that happened most of the night in my original room, 1019. Could not sleep. A man came up and said that it was the HVAC and they had been working on it for years...told me if I turned off the HVAC it would quit happening, which it did. At the desk the nest5 morning I asked if was to choose between sleep and HVAC and they moved me to a nice room. I wanted to ask for a refund for 2 sleepless nights but didn't...too much trouble. I wish they had offered. This is a nice place...why would they put people in a room knowingly that would be a horrible place. No cluse..I will stay there again but make sure I am nowhere near the room they gave me at first. The review would be excellent if not for that ridiculous incident. Nice people, nice rooms, nice housekeeping...all good if they don't knowing put people in a room in which it is impossible to sleep.

A long weekend as a couple to browse key NYC sights. A central place next to Grand Central was great - access to subway and walking distance from Broadway and many key sights. Offered really good value for moey

Fast and easy for a business trip. Competitive price.

Fast and easy for a business trip. Competitive price.

Excellent hospitality from all staff! Beautiful facility. Have already started recommending to family and friends!

Excellent hospitality from all staff! Beautiful facility. Have already started recommending to family and friends!

Great stay, comfortable room, quant Tudor style. Excellent bar for a late night drink. I loved it. Until I went to brush my teeth and turned on the water. After about 10 seconds, and while I was in the midst of brushing, brown water came out. I reported it and they gave me a $40 credit for the convenience fee they charged me. I was expecting a bit more for the unsettling experience. If it weren't for that issue, it would have been a 5 star review.

Great stay, comfortable room, quant Tudor style. Excellent bar for a late night drink. I loved it. Until I went to brush my teeth and turned on the water. After about 10 seconds, and while I was in the midst of brushing, brown water came out. I reported it and they gave me a $40 credit for the convenience fee they charged me. I was expecting a bit more for the unsettling experience. If it weren't for that issue, it would have been a 5 star review.

The hotel is pretty good the WiFi in the room was terrible. I needed to go out of the room near the elevator to connect.

We had a Luxe King room...room was small..just a chair with desk.that butted up to back of bed. Bed was comfortable and everything was really clean..people working there were really nice and professional and very attentive....i would recommend and would come back

We had a Luxe King room...room was small..just a chair with desk.that butted up to back of bed. Bed was comfortable and everything was really clean..people working there were really nice and professional and very attentive....i would recommend and would come back

The hotel is pretty good the WiFi in the room was terrible. I needed to go out of the room near the elevator to connect.

Smoke alarm blinked all night. Was put in a room next to night road construction. 40 per night “resort fee” for bottled water you don’t need and a few communal newspapers is outrageous and not eco friendly (re plastic bottles of water)

Smoke alarm blinked all night. Was put in a room next to night road construction. 40 per night “resort fee” for bottled water you don’t need and a few communal newspapers is outrageous and not eco friendly (re plastic bottles of water)

We enjoyed our stay. They gave us the wrong room initially at check in but they quickly corrected it to the correct room type. Location is quiet and a little off the beaten path. Rooms are clean and comfortable. Would stay again!

We enjoyed our stay. They gave us the wrong room initially at check in but they quickly corrected it to the correct room type. Location is quiet and a little off the beaten path. Rooms are clean and comfortable. Would stay again!

Total disappointment. Stayed four days on my honeymoon. As soon as I checked in, I was told I had to pay $165 extra resort fee. On our second night the AC exploded(Literally), 2am, we had to change rooms. Besides this nightmare, my honeymoon awesome.

Total disappointment. Stayed four days on my honeymoon. As soon as I checked in, I was told I had to pay $165 extra resort fee. On our second night the AC exploded(Literally), 2am, we had to change rooms. Besides this nightmare, my honeymoon awesome.

Hotel is small but nice. Full bar and coffee with breakfast take aways were good. Staff was super helpful. Only problem was paper thin walls. We were immediately offered a new room because of noise. There is a resort fee, for what I don’t know, lol.

Hotel is small but nice. Full bar and coffee with breakfast take aways were good. Staff was super helpful. Only problem was paper thin walls. We were immediately offered a new room because of noise. There is a resort fee, for what I don’t know, lol.

Murphy bed uncomfortable, dusty room

Murphy bed uncomfortable, dusty room

Expensive, unexceptional, nice size room, filthy windows, too much light enters room at night, desultory food offering, too much plastic everywhere.

Expensive, unexceptional, nice size room, filthy windows, too much light enters room at night, desultory food offering, too much plastic everywhere.

Everthing about our stay was a fault on hotel.com. the room descriptions are very deceiving, we got a 1 bedroom king luxe suite. What this means is a room with a bed and sofa bed, no separate bedroom.