I walked into my allocated room and I got hit by an over powering stench of stale urine. The Supervisor on duty did upgrade me to a King size room, but that room was dirty with mold in the shower. I was here about 6 months ago and it wasn’t this bad. Also, wandered out of the breakfast room with my cup of coffee as I wanted to drink it in my room as I had some work to do. A staff member followed me out of the restaurant and reprimanded me like a school boy and told me this was not allowed. Ridiculous! I am not staying here again. Very disappointing

I walked into my allocated room and I got hit by an over powering stench of stale urine. The Supervisor on duty did upgrade me to a King size room, but that room was dirty with mold in the shower. I was here about 6 months ago and it wasn’t this bad. Also, wandered out of the breakfast room with my cup of coffee as I wanted to drink it in my room as I had some work to do. A staff member followed me out of the restaurant and reprimanded me like a school boy and told me this was not allowed. Ridiculous! I am not staying here again. Very disappointing

This was the 10th+ time we have stayed at the Radisson Sudbury. The desk staff is always so pleasant, the lobby is clean and open (the cleaning staff seems to be working 24/7 to keep everything spotless - yet are so very friendly) , the room was spacious and clean, and breakfast at Pesto's (hotel restaurant) is always so nice. And if you need somewhere to go for dinner - Pesto's has a wonderful atmosphere, with a very engaging serving staff, and the food is delicious (portions are large, but not overwhelming). Always a wonderful experience, especially with two elderly parents, one who is blind and uses a walker - everyone bends over backwards to make your stay comfortable. See you in the spring, Radisson staff! The LeGrand Family

This was the 10th+ time we have stayed at the Radisson Sudbury. The desk staff is always so pleasant, the lobby is clean and open (the cleaning staff seems to be working 24/7 to keep everything spotless - yet are so very friendly) , the room was spacious and clean, and breakfast at Pesto's (hotel restaurant) is always so nice. And if you need somewhere to go for dinner - Pesto's has a wonderful atmosphere, with a very engaging serving staff, and the food is delicious (portions are large, but not overwhelming). Always a wonderful experience, especially with two elderly parents, one who is blind and uses a walker - everyone bends over backwards to make your stay comfortable. See you in the spring, Radisson staff! The LeGrand Family

My stay was good the hotel is decent can’t complain had no problem just didn’t like the carpet in rm and was happy that the windows didn’t open very stuffy since the bathroom fan was not working or none existing but we had to move rooms which was no problem, I was very happy with the new room as it had no carpet and it had a sliding door that opened out into courtyard which is very convenient for our dog

My stay was good the hotel is decent can’t complain had no problem just didn’t like the carpet in rm and was happy that the windows didn’t open very stuffy since the bathroom fan was not working or none existing but we had to move rooms which was no problem, I was very happy with the new room as it had no carpet and it had a sliding door that opened out into courtyard which is very convenient for our dog

Was a family trip for a soccer match. Our room was in the first floor that looks a basement. Rooms were regular in size and layout but old and had some jobs to do. Big Dogs and people doing a lot of noise late nigh (11pm) and very early in the morning (5:30am). My mistake was not not observe the DOUBLE bed.....I had it as Queen Bed and that was a headache! Staff on the floor don't talk to you or even respond to a good morning often. That's only sad. Overall the hotel needs quite some renovations. That "basement" isn't a great place to stay....specially paying the same price of the others floors.

Was a family trip for a soccer match. Our room was in the first floor that looks a basement. Rooms were regular in size and layout but old and had some jobs to do. Big Dogs and people doing a lot of noise late nigh (11pm) and very early in the morning (5:30am). My mistake was not not observe the DOUBLE bed.....I had it as Queen Bed and that was a headache! Staff on the floor don't talk to you or even respond to a good morning often. That's only sad. Overall the hotel needs quite some renovations. That "basement" isn't a great place to stay....specially paying the same price of the others floors.

Property is showing its age. Even with up grades it still feels old.

I paid for a two bed two person room It was equipped for only one person It was equipped with only one person and the outlets were unplugged

The hotel is in a bad area of town, but you couldn’t tell once your inside the hotel. There was only 1 pleasant staff member during our stay. ( cleaning staff were really nice) the parking area is small and limited

The hotel is in a bad area of town, but you couldn’t tell once your inside the hotel. There was only 1 pleasant staff member during our stay. ( cleaning staff were really nice) the parking area is small and limited

Client room in old building.

Excellent customer service. Restaurant was great, the breakfast buffet was good, plenty of choices for the kids.

Client room in old building.

Hallway was dirty like it hadn’t been vacuumed. Room had smell to it. Very dated property. Not sure if they were employees of the place or guests but people hanging out in front smoking and laughing regularly while we were there.

Pool is amazing and very deep for a hotel pool the kids love it

Pool is amazing and very deep for a hotel pool the kids love it

Easy to find, easy check in

Hallway was dirty like it hadn’t been vacuumed. Room had smell to it. Very dated property. Not sure if they were employees of the place or guests but people hanging out in front smoking and laughing regularly while we were there.

Easy to find, easy check in

really need an upgrade for the price they are charging

really need an upgrade for the price they are charging

Main hallways were extremely dirty and carpeting needs to be replaced. Bathrooms in room need a refresh. Hot tub in pool area covered with plants and wooden board so unusable. No towels in pool area except heaping pile of dirty ones. Only one staff member working for entire hotel who was overwhelmed checking people in at the desk and couldn't help elsewhere. Breakfast in am opened 20 mins after posted time.

Main hallways were extremely dirty and carpeting needs to be replaced. Bathrooms in room need a refresh. Hot tub in pool area covered with plants and wooden board so unusable. No towels in pool area except heaping pile of dirty ones. Only one staff member working for entire hotel who was overwhelmed checking people in at the desk and couldn't help elsewhere. Breakfast in am opened 20 mins after posted time.

Nice staff , clean bedding, good food service. My room was a pet friendly room so the floors were dusty which was kind of annoying but other than that was fine.

The stay was convenient.

Nice staff , clean bedding, good food service. My room was a pet friendly room so the floors were dusty which was kind of annoying but other than that was fine.

The stay was convenient.

Easy fast check in. Lots of free parking. Pool was clean and lots of towels available.

Easy fast check in. Lots of free parking. Pool was clean and lots of towels available.

I am allergic to feather pillows. When I checked in I asked about it and was assured there were none in my room. I had a very bad asthma attack and was up all night. There was no apology they just dropped off a lumpy non feather pillow at my room door.