This hotel is indeed very nice. Room was clean and appointed well. Staff very courteous and professional. Nit picks are TV was difficult to navigate channels, pillows were hard to sleep on. $30 breakfast buffet is ridiciously priced for the average person, although far better than a contintental breakfast. $54 a night valet when you don't have any other choice is a bummer. The hotel gives you a $10 credit if you turn down daily room service. In my opinion, it's not worth it. We stayed three days and only got $10 credit, but credit for what? You only get it at the end of the stay. Nit picking, but you asked. Would I stay at this hotel again? Yes. Next time, I will bring my swim trunks because the pool looked awesome.

There's nothing wrong with the hotel itself. The area it's in is just kind of dead. Not the hotel's fault. Taking an uber from here is easy.

There's nothing wrong with the hotel itself. The area it's in is just kind of dead. Not the hotel's fault. Taking an uber from here is easy.

As we entered the hotel Mrs. Doris was the friendly face with a smile and a hello. Then we had other staff members moving through the hotel which were very friendly and welcoming. The room and food was great. Housekeeping we appreciate you very much. Ty you all

As we entered the hotel Mrs. Doris was the friendly face with a smile and a hello. Then we had other staff members moving through the hotel which were very friendly and welcoming. The room and food was great. Housekeeping we appreciate you very much. Ty you all

We loved our stay here! From check-in to check-out the staff was really friendly and helpful. The property felt clean and well taken care of. The room was a good size and better than we expected it to be. They gave us a high floor as we requested, which was wonderful. The bed was very comfy and had plugs for the gadgets (we loved the light strip on the headboard). We had a king room which had a comfy couch and nice desk area. The bathroom wasn't huge but it suited the 2 of us. The only thing we didn't love was the shower, which is an open walk-in shower with no door; we just aren't a fan of that style. The hotel was quiet overall when we were there, even though it seemed like there were lots of people coming in/out; once in your room we didn't hear any noise. The bagel shop downstairs was great, made good lattes and had friendly service. Not a on of stuff in immediate walking distance but if you go a few blocks there are some options, and its super close in driving distance to all the things. Overall, we were so pleased with our stay and would definitely come back.

There was an illuminated button on the bed backboard that controlled some lighting. While I understand the purpose of having the button illuminated, I found it difficult going to sleep with the room being light up by the button LED. I could find no way to turn it off or unplug it to stop the light.

There was an illuminated button on the bed backboard that controlled some lighting. While I understand the purpose of having the button illuminated, I found it difficult going to sleep with the room being light up by the button LED. I could find no way to turn it off or unplug it to stop the light.

We loved our stay here! From check-in to check-out the staff was really friendly and helpful. The property felt clean and well taken care of. The room was a good size and better than we expected it to be. They gave us a high floor as we requested, which was wonderful. The bed was very comfy and had plugs for the gadgets (we loved the light strip on the headboard). We had a king room which had a comfy couch and nice desk area. The bathroom wasn't huge but it suited the 2 of us. The only thing we didn't love was the shower, which is an open walk-in shower with no door; we just aren't a fan of that style. The hotel was quiet overall when we were there, even though it seemed like there were lots of people coming in/out; once in your room we didn't hear any noise. The bagel shop downstairs was great, made good lattes and had friendly service. Not a on of stuff in immediate walking distance but if you go a few blocks there are some options, and its super close in driving distance to all the things. Overall, we were so pleased with our stay and would definitely come back.

I recently stayed at the Hyatt Regency Houston Downtown from June 6-8, 2024, booked through Expedia. Unfortunately, my experience was marred by billing errors and refund issues. Despite paying for my stay in full through Expedia, I was wrongfully charged by the hotel for an additional night. Although the front desk acknowledged the mistake on June 19th, they failed to correct the billing and instead refunded the early check-in fee to a credit card that wasn't mine. I'm extremely dissatisfied with the hotel's handling of this situation and suspect fraudulent activity by employees. Beware of billing issues and ensure you carefully review your charges.

Nice hotel Centrally located Extremely nice

Hotel was nice I felt like the breakfast was a little expensive. No coffee in morning you had to purchase from Einsteins and it cost a lot. Parking was 50 a day but didn't mind that because it was valet parked.

Easy check in & check out. Good amenities. Great outdoor pool area. Nice lounge & bar inside the hotel. Aesthetically pleasing

Hotel was nice I felt like the breakfast was a little expensive. No coffee in morning you had to purchase from Einsteins and it cost a lot. Parking was 50 a day but didn't mind that because it was valet parked.

Some of Valet staff wasn’t friendly at all

Friendly staff at check in

Wonderful staff. Very clean and safe inside hotel.

The property seemed very classy, front desk staff were friendly. You may need to check your air ducts. I woke up with a splitting headache every day for the 3 days that I was there. I never get headaches. I stayed at another hotel right after and woke up feeling refreshed so the air quality of my room might be off. I was alarmed to see that I was billed $10 for each package that arrived, the price of which was more than some of the items. They were delivered in clusters and I believe the charge is fair for cluster, but that charge for each item when, for example, 4 items were received at once is not fair.

I loved how sleek my room was (king bed room/high floor). The view was amazing especially at night.

Excellent stay and location. Friendly staff and clean.

Loved our stay! Staff was great!

Nice location

The walkable to attractions. The parking was a little confusing but I had a great time overall.

Quiet, enjoy to stay. Valet parking is expensive to me, compare to public parking near by the property.

Quiet, enjoy to stay. Valet parking is expensive to me, compare to public parking near by the property.

Very clean with a nice restaurant, Vonlane bus stops here-very convenient. Workout room also big and clean. Interior has a cool tall atrium.

Nice place. Wait staff very friendly.

Nice place. Wait staff very friendly.

Overall, the property was very clean and well-maintained. My room was clean, but interestingly enough there was a piece of lime look like from a drink on the carpet when I arrived. The food at the hotel bar was pretty average and I actually got something other than what I’d originally ordered. They also didn’t have any beers on top so had to, get beer from a can. The breakfast at the restaurant, however, was very good and the fact that they have an Einstein‘s bagels with cold brew was wonderful.

Overall, the property was very clean and well-maintained. My room was clean, but interestingly enough there was a piece of lime look like from a drink on the carpet when I arrived. The food at the hotel bar was pretty average and I actually got something other than what I’d originally ordered. They also didn’t have any beers on top so had to, get beer from a can. The breakfast at the restaurant, however, was very good and the fact that they have an Einstein‘s bagels with cold brew was wonderful.

Beautiful hotel with friendly staff! We enjoyed our stay very much!

Beautiful hotel with friendly staff! We enjoyed our stay very much!