Stayed for 2 nights. For what we needed and for the price we paid it was a perfectly lovely hotel. Location is great, just a few mins walk from the station, and close to all the shops and restaurants you need. Breakfast was good and was included in the price which was a plus. The only downside was the room was quite dated and needs a refresh. Laminate flooring coming away, bangs and knocks on door frames needing a touch up. Bathroom was great, clean and bright and can’t complain at all. Would certainly be in consideration if we come back to Helsinki.

We like this old but good hotel It is very historic building Very good location Front desk staff was very helpful but I was not happy with the restaurant staff They treat you very rude. They do their job but they should be kind to the customers we are not slave or thief. You need to eat at the restaurant if you did not finish your coffee or food you cannot carry it to the lobby they ask you pay for it We already know it because they put signs everywhere. She was very rude to me because I got one regular and one gluten free bread She told me to pay one of them in a very rude way Please if you read this comment tell her to be polite to the customers. she could tell me in a nice way I felt very upset all day. Other than that I can recommend this hotel but be careful at the restaurant somebody is watching and bothering you when you eat😀

Out dated room internet is ok,place is fine easy to access

Out dated room internet is ok,place is fine easy to access

Tiny room

Small rooms

Good service and great location

We enjoyed out time in very spacious and clean rooms

The corridor we were on smelt like a dead body was being kept somewhere, it was horrendous! Whilst the room was perfunctory it was very small and the step to the bathroom a trip hazard. They only provided takeaway cups for hot drinks which disintegrated after a while leaving boiling water dripping and if you were not fast enough it would gush out and scald you.

Great overall

In 2 rooms I stayed (716 & 754) there was no gap between shower corner and the rest of the shower room, thus water from shower tends to wet the floor of the shower room. There should be a gap. Toilet paper folder was not properly installed to the wall in room 754 and bent, thus toilet paper dropped on the floor at times. Swift repair is required. I stayed twice at Arthur, between Aug5 & 11 and Aug 23 & 25. I have suggestion for breakfast. In all other 4 hotels I stayed in Finland (Turk, Tampere, Rovaniemi and Joensuu), breakfast was in buffet style and after breakfast all the guests returned dishes, cups & cutleys to a designated shelves. Hotel Artur could follew the same system.

In 2 rooms I stayed (716 & 754) there was no gap between shower corner and the rest of the shower room, thus water from shower tends to wet the floor of the shower room. There should be a gap. Toilet paper folder was not properly installed to the wall in room 754 and bent, thus toilet paper dropped on the floor at times. Swift repair is required. I stayed twice at Arthur, between Aug5 & 11 and Aug 23 & 25. I have suggestion for breakfast. In all other 4 hotels I stayed in Finland (Turk, Tampere, Rovaniemi and Joensuu), breakfast was in buffet style and after breakfast all the guests returned dishes, cups & cutleys to a designated shelves. Hotel Artur could follew the same system.

Ok

Ok

Perfect emplacement. Great staff

Perfect emplacement. Great staff

Basic hotel, good staff but noisy room and disappointing breakfast. Overall good value for city centre.

Basic hotel, good staff but noisy room and disappointing breakfast. Overall good value for city centre.

The room was very warm with no air conditioning. In the morning from 6am-6:30am they had a delivery which was very laud even with closed windows and earplugs. The room was clean, but could use repairs. The sink was very small and the shower small. Service and location is good.

The room was very warm with no air conditioning. In the morning from 6am-6:30am they had a delivery which was very laud even with closed windows and earplugs. The room was clean, but could use repairs. The sink was very small and the shower small. Service and location is good.

Older style furniture, but functional. No aircon, a pedestal fan was in the room. Luckily the weather has cooled down. Great location, close to everything.

Older style furniture, but functional. No aircon, a pedestal fan was in the room. Luckily the weather has cooled down. Great location, close to everything.

Very good location in Helsinki. Good breakfast with som local Finnish stuff as well

Very good location in Helsinki. Good breakfast with som local Finnish stuff as well

I stayed for five nights. They say room cleaning will be done after three nights pass. So, I thought my room would be cleaned up on that day after three nights. However, it wasn't. I had to ask reception to clean up my room on the next day. I used sauna. Checking out, I've known I had to pay VAX. (I thought sauna use costs 8.00 Euro, but I paid 10.00 Euro.) Totally, it was a good stay.

I stayed for five nights. They say room cleaning will be done after three nights pass. So, I thought my room would be cleaned up on that day after three nights. However, it wasn't. I had to ask reception to clean up my room on the next day. I used sauna. Checking out, I've known I had to pay VAX. (I thought sauna use costs 8.00 Euro, but I paid 10.00 Euro.) Totally, it was a good stay.

I have 2 separate bookings in between our journey to Tallinn. The first 2 nights is twin room, the other 2 nights are standard double with higher prices. The standard double is poor than the twin, don't pay more for the standard room. Overall is good, the location and breakfast are super. Only the down side is the bathroom which is no hooks or bar to hang any clothes. You can left the luggages for few days if you are going to Tallinn, but of course the hotel will take no responsibilities to look after the luggages.

I have 2 separate bookings in between our journey to Tallinn. The first 2 nights is twin room, the other 2 nights are standard double with higher prices. The standard double is poor than the twin, don't pay more for the standard room. Overall is good, the location and breakfast are super. Only the down side is the bathroom which is no hooks or bar to hang any clothes. You can left the luggages for few days if you are going to Tallinn, but of course the hotel will take no responsibilities to look after the luggages.

It was a nice hotel. The breakfast was absolutely amazing!!!!! The room was super hot though and would not cool down.

It was a nice hotel. The breakfast was absolutely amazing!!!!! The room was super hot though and would not cool down.

Nice stay at Hotel Arthur. Basic room, a bit old and worn. Very friendly and serviceminded staff. Very good breakfast. Reasonably priced.

Nice stay at Hotel Arthur. Basic room, a bit old and worn. Very friendly and serviceminded staff. Very good breakfast. Reasonably priced.