Very confortable, clean room. Good breakfast

Very confortable, clean room. Good breakfast

Nice and clean room. Large and spacious plus for early breakfast starting at 6. Main downside is poor shower pressure.

Nice and clean room. Large and spacious plus for early breakfast starting at 6. Main downside is poor shower pressure.

When we checked in, we were given a first floor room. We walked down to it, but neither key card worked. We walked back to the front desk and got new key cards. When we opened the door to the room, it smelled like someone chain smoked cigarettes in there. We were moved to the 3rd floor. When we got to the room, the key cards for the new room did not work. We went back down, got new key cards. Finally we’re able to get into our room. The elevator broke the next morning (a guest was stuck inside and the fire department had to come). We had to walk up 3 flights of stairs with all of our softball equipment from our games that day. I asked if someone could help us and the front desk attendant said ‘it’s only me and another girl’. We made it up the 3 flights of stairs (just my daughter and I with all our equipment), to discover that our room keys AGAIN weren’t working. Our room was next to the stairwell. Normally that wouldn’t be an issue, but my head was against the wall where the stairs were, and I heard every suitcase being slammed against each stair. Imagine ever guest at the hotel being forced to use the stairwell, and having to carrying all their luggage up and down it. It was an awful night sleep.

When we checked in, we were given a first floor room. We walked down to it, but neither key card worked. We walked back to the front desk and got new key cards. When we opened the door to the room, it smelled like someone chain smoked cigarettes in there. We were moved to the 3rd floor. When we got to the room, the key cards for the new room did not work. We went back down, got new key cards. Finally we’re able to get into our room. The elevator broke the next morning (a guest was stuck inside and the fire department had to come). We had to walk up 3 flights of stairs with all of our softball equipment from our games that day. I asked if someone could help us and the front desk attendant said ‘it’s only me and another girl’. We made it up the 3 flights of stairs (just my daughter and I with all our equipment), to discover that our room keys AGAIN weren’t working. Our room was next to the stairwell. Normally that wouldn’t be an issue, but my head was against the wall where the stairs were, and I heard every suitcase being slammed against each stair. Imagine ever guest at the hotel being forced to use the stairwell, and having to carrying all their luggage up and down it. It was an awful night sleep.

There was some younger people in the room next to mine and were overdosing and so therefore lots of commotion, police, ambulance and staff and the girl who was running up and down hallway screaming for help , I felt uncomfortable and not safe

Thought it would be fine for just a night as we arrived super late and were leaving early in the morning. For the amount paid, we should have just stayed else where. Our room smelled like smoke especially the bathroom. Call front desk and they mentioned all rooms were non smoking and offered to have house keeping come and spray the room. We were so tired that I just turned in air condition to circulate air instead. Didn’t really help but we just dealt with it, wish we didn’t as we ended up with headaches. Couldn’t wait to get out of there. Front desk was nice but not enough for us to stay there again.