Excelent

Soulless but comfortable

Soulless but comfortable

The hotel was nice a spacious, rooms where very good, with a fridge too, Carla on Front Desk was great, she speaks English very well and id very helpful.

The hotel was nice a spacious, rooms where very good, with a fridge too, Carla on Front Desk was great, she speaks English very well and id very helpful.

Comfortable room. Friendly staff. Great bar with very friendly prices. Close to the old centre of Lugo. Recommendable!

Comfortable room. Friendly staff. Great bar with very friendly prices. Close to the old centre of Lugo. Recommendable!

Wifi didn’t work in my room. I was told it was my fault/my devices. Not true. Someone else in the hotel admitted there were issues in part of my floor due to nearby antennas. They eventually offered a new room but not without a fight. Some reception staff (Leticia) were incredibly rude to us. The main hotel manager was polite and apologised. Other than that the hotel is centrally located, spacious and clean. Rooms are good value for money.

Wifi didn’t work in my room. I was told it was my fault/my devices. Not true. Someone else in the hotel admitted there were issues in part of my floor due to nearby antennas. They eventually offered a new room but not without a fight. Some reception staff (Leticia) were incredibly rude to us. The main hotel manager was polite and apologised. Other than that the hotel is centrally located, spacious and clean. Rooms are good value for money.

Staff was wonderful!

Staff was wonderful!

Fabulous hotel - I love its proximity to the Walled Old Town as well as DL Bakery!

Fabulous hotel - I love its proximity to the Walled Old Town as well as DL Bakery!

Very good

Very good

Very clean and staff hospitable

Very clean and staff hospitable

Super NICE hotel.

Super NICE hotel.

I haven’t been able to check in, I’m standing in the reception for

I haven’t been able to check in, I’m standing in the reception for

The hotel is in good location location. Very near to the entrance of the most important touristic region: the antique city inside the wall where there are the best restaurants and bars.

The hotel is in good location location. Very near to the entrance of the most important touristic region: the antique city inside the wall where there are the best restaurants and bars.

Great location. Hotel very nice with a great cafe. Staff extremely friendly & helpful.

Great location. Hotel very nice with a great cafe. Staff extremely friendly & helpful.

The hotel was very nice and clean. Breakfast was fine - very good choice. The rooms were comfortable. Staff was very pleasant.

The hotel was very nice and clean. Breakfast was fine - very good choice. The rooms were comfortable. Staff was very pleasant.

Could not pay for breakfast in the restaurant had to go to reception. Sofa in room is very soiled and in need of deep cleaning.

Could not pay for breakfast in the restaurant had to go to reception. Sofa in room is very soiled and in need of deep cleaning.

This hotel is fine, really, but a little bit run down already. This was my third stay here in the last two years so I've seen how it has gotten just a little bit worse each time. It is mostly clean, mostly comfortable, mostly acceptable. But, some of the staff is a little bit rude, just enough to get away with it. Worst of all is the excessive noise made by housekeeping, all day, every day. It's a hotel, let your guests rest for a change! That being said, if you happen to need lodging in Lugo, you'd be hard pressed to find better accomodations.

This hotel is fine, really, but a little bit run down already. This was my third stay here in the last two years so I've seen how it has gotten just a little bit worse each time. It is mostly clean, mostly comfortable, mostly acceptable. But, some of the staff is a little bit rude, just enough to get away with it. Worst of all is the excessive noise made by housekeeping, all day, every day. It's a hotel, let your guests rest for a change! That being said, if you happen to need lodging in Lugo, you'd be hard pressed to find better accomodations.

Good in general